Sage Inventory Advisor vs. Volusion

As we are selling products in multiple countries, we need multiple warehouses. Many apps out there is very much limited to one warehouse per account, but here we can track multi-warehouses so its really suited for our company and future scalability. It gives us clear advantage on forecasting, we can now prepare well for stockouts, and safety stock levels, it reduce cost for us from overstocking, thus giving us real ROI

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Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.

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• It gives us detailed metrics of product sales performance
• It gives us graph of sales forecast too
• It provides table with multiple customizable columns to activate for us to see important details
• It also gives a lot of filter options for us to be able to see priority items for attention
• It helped us create weekly and monthly reports that give us chance to plan ahead

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• Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
• Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
• Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.

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• It still has some room for improvement, there's no option for custom formula
• We cannot also create a product barcode within the webapp
• Although PO label is possible, its just CSS and HTML, which is not friendly for team mates who usually manage it

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• API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
• Not as customizable as most ecommerce platforms
• Not as many integration options as most platforms

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When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.

Although it helped us to reduce cost, and help our company to save time and money in making sure we are monitoring all of our products, avoid overstocking and avoiding stockouts, just like other apps out there, there is some room for improvements for the app - first, its too expensive for small teams, second, there are times some glitch in SKUs that are on both warehouses, it has less flexibility in custom reports, and customized barcode creation

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I know what to do to add a new product, promotion or do an analysis of sales.

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You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.

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It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).

We used Prediko before for few months to a year, and its visual is stunning, but its a startup company by that time and the development is slow. The integration is also barely limited at that time. Although in terms of prediction - its cheap alternative is already great for accurate forecasting of stockouts, how many and how much to order for replenishment, colorful warnings and notifications and simple reports. Its more cheaper than Sage Inventory Advisor, but we still chosen Sage Inventory Advisor because of how many functions Sage Inventory Advisor could offer, namely customizable reports, multi-warehouse options (not possible on Prediko) and easy integration to our apps for warehouses.

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While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)

• It reduced our warehouse storage cost as we can now plan ahead more accurately only buying what is needed
• It helps us save time in organizing our datasets, thus our time is now revolving more on product sourcing rather than too much time in forecasting
• We can now have a 3D view of our historical records and future scales, thus we can now more atleast near accurately predict future sales giving us data driven decision making easier

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• Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.