Sage People vs Zoho People

• Sage is highly flexible and configurable, allowing us to manage the variety of geographies and functional units in one platform.
• Sage is highly customer focused, with great CSM support.
• Sage People will be able to integrate with other Sage pillars such as Accounting and Payroll.

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• Keeps employee info organized
• Cool help/support ticket function
• Potential for a lot of really cool employee data

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• We found out-of-the-box configuration and fields for employees and salary to be lacking and had to do extensive customization especially for salary.
• Basic salary functionality like uniform pay grades and automatic calculations based on FTE are lacking. This makes simple things like COLA adjustments to be a chore.
• It is very easy to customize, which is a "Pro", but also means that you might have to do quite a bit of customization to get it to do what you'd like.
• The employee Self-serve ("WX") interface can be a bit slow at times.

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• We have had some trouble recently with getting new users set up. However, the support team at Zoho has been really responsive and helpful, so that's nice.

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• Sage People has helped us to standardize our HR processes across a complex multinational environment. Overall, this has saved us time and resources
• Licensing can be expensive especially for HR administrator licenses, and non-profit pricing isn't as good as we would hope. However, in the long run, costs are saved because there is no need for internal infrastructures such as servers or client applications
• Integration with multiple payroll providers saves time and money and reduces the chance for errors.

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• Reduces the need for additional systems like time-tracking, excess excel spreadsheets and even HR training itself with their training resources
• Streamlines assessment of data and categorizes leave, on-boarding and other data logically which decreases time spent searching and separating
• Customization of forms and surveys is extremely useful and saves effort looking elsewhere for templates

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