Sales Engine International vs. WebEngage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sales Engine International
Score 9.0 out of 10
N/A
Sales Engine International is a new company resulting from the merger of Manticore and Sales Engine in 2012. The product has email marketing and landing page functionality with strong template libraries. The product provides connectors to both Microsoft Dynamics CRM and Salesforce.com. Primary customers are SMBs.N/A
WebEngage
Score 7.8 out of 10
N/A
WebEngage calls itself a multi-channel user engagement platform. It automates communication across a user's lifecycle and helps companies send messages via these channels: Web Messages In-app Messages Push Notifications Web Push Notification Email Marketing SMS Marketing Facebook Remarketing According to the vendor, cross-device tracking helps keep communication coherent and contextual, making the…N/A
Pricing
Sales Engine InternationalWebEngage
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Sales Engine InternationalWebEngage
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.
More Pricing Information
Community Pulse
Sales Engine InternationalWebEngage
Top Pros
Top Cons
Features
Sales Engine InternationalWebEngage
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Sales Engine International
2.3
1 Ratings
108% below category average
WebEngage
7.4
6 Ratings
4% below category average
WYSIWYG email editor2.01 Ratings00 Ratings
Landing pages4.01 Ratings00 Ratings
Email deliverability reporting1.01 Ratings7.16 Ratings
List management2.01 Ratings7.86 Ratings
Dynamic content00 Ratings7.36 Ratings
Ability to test dynamic content00 Ratings7.76 Ratings
Mobile optimization00 Ratings6.35 Ratings
Triggered drip sequences00 Ratings8.26 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Sales Engine International
2.3
1 Ratings
108% below category average
WebEngage
6.1
5 Ratings
24% below category average
Lead nurturing automation1.01 Ratings6.65 Ratings
Lead scoring and grading2.01 Ratings00 Ratings
Data quality management2.01 Ratings00 Ratings
Automated sales alerts and tasks4.01 Ratings5.65 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Sales Engine International
1.0
1 Ratings
154% below category average
WebEngage
6.9
6 Ratings
10% below category average
Calendaring1.01 Ratings8.05 Ratings
Event/webinar marketing1.01 Ratings5.74 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Sales Engine International
1.0
1 Ratings
153% below category average
WebEngage
-
Ratings
Social sharing and campaigns1.01 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Sales Engine International
1.0
1 Ratings
153% below category average
WebEngage
7.2
6 Ratings
4% below category average
Dashboards1.01 Ratings7.56 Ratings
Standard reports1.01 Ratings7.56 Ratings
Custom reports1.01 Ratings6.76 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Sales Engine International
1.5
1 Ratings
134% below category average
WebEngage
7.0
6 Ratings
8% below category average
API1.01 Ratings8.26 Ratings
Role-based workflow & approvals3.01 Ratings7.15 Ratings
Customizability1.01 Ratings6.85 Ratings
Integration with Microsoft Dynamics CRM1.01 Ratings00 Ratings
Integration with Salesforce.com00 Ratings6.15 Ratings
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Sales Engine InternationalWebEngage
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Score 9.3 out of 10
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Score 9.3 out of 10
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Score 9.3 out of 10
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Score 9.3 out of 10
Enterprises
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User Ratings
Sales Engine InternationalWebEngage
Likelihood to Recommend
3.1
(3 ratings)
7.3
(6 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Sales Engine InternationalWebEngage
Likelihood to Recommend
Sales Engine Media
We used the Manticore Marketing Automation solution for almost/just over 2 years, and initially, it was a great solution. Everything just seemed to work. When Manticore Technology, Inc. and Sales Engine International merged on May 31st of 2012, the overall product quality began to decline. As browsers and other programs (like our CRM environment) went through updates and new releases, Manticore just didn't keep up. Parts of the program became incompatible with certain browsers, forcing us to change where and how we logged into the back-end of the system. It was a silly workaround, but not the end of the world. When we learned that other client-facing portions didn't work with certain browsers, we brought it to their attention, and were told that we needed to find some way to work with it, and that the changes to the system were not possible. We ended up having to change our 200+ landing pages/forms, and could no longer have the State/Province field as a required field for registrations. That is just one example of our experience, and there have been others that are just as troublesome.
Read full review
WebEngage
WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
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Pros
Sales Engine Media
  • Awesome integration with CRM/SFDC.
  • Support is US-based, free with subscription, and very helpful.
  • Best workflow capability (drag and drop) I've seen in any comparable product.
  • Custom templates are available for purchase and are great for branding.
  • Easy to use landing pages.
Read full review
WebEngage
  • Ease in creating user journeys.
  • Easy implementation of APIs.
  • Good reporting dashboard and scheduling features.
  • Segmentation of the users is easy.
Read full review
Cons
Sales Engine Media
  • List Building for Resends - I like to resend my email campaigns to non-openers and there is no easy way to pull this list within Manticore (If did not open this email is not an option). Typically I pull the report for the campaign, then re-import my list of non-openers to create a new list.
Read full review
WebEngage
  • Relays
  • Onsite should have more options of templates.
  • Backend support for better reachability of the channels.
  • Cohort studies should be more customizable.
Read full review
Likelihood to Renew
Sales Engine Media
I've been incredibly pleased with Manticore/SEI and have selected them at several companies now. It's worked in a variety of different business environments, both big and small, and everyone on both the sales and marketing side have been extremely pleased with the results
Read full review
WebEngage
No answers on this topic
Usability
Sales Engine Media
Some of the actions require you to be in a specific section before actions are available to you, like adding a list. You first have to navigate to that section for options to be available to you
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WebEngage
No answers on this topic
Reliability and Availability
Sales Engine Media
Manticore hardly ever has "product down time" and almost never during a normal work day for our company
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WebEngage
No answers on this topic
Performance
Sales Engine Media
Email campaigns are deployed instantly when you launch, unlike other Marketing Automation tools I've used in the past that queue emails in batches and can take hours to complete a send
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WebEngage
No answers on this topic
Support Rating
Sales Engine Media
The Manticore team is very knowledgeable, I haven't had an issue where a ticket was left unanswered or unresolved
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WebEngage
No answers on this topic
Online Training
Sales Engine Media
Training was done online, but was one-on-one, giving me a lot of time to ask very specific product questions. They also walk you through setting up a test campaign, email, and landing page
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WebEngage
No answers on this topic
Implementation Rating
Sales Engine Media
It was the easiest integration and implementation that I've ever experienced. I've implemented other CRM integrated services before that provided the same services as Manticore that were extremely technical and expensive to integrate with Salesforce.com or Microsoft CRM Dynamics, or just plain couldn't integrate
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WebEngage
No answers on this topic
Alternatives Considered
Sales Engine Media
We migrated to Marketo approximately 6 months
ago, and were extremely happy with the change. Besides the higher sticker
price and the "everything's a sales pitch" communications from
Marketo, we can't find any fault.

Sales
Engine International - Manticore (commonly referred to as Manti-beast
internally) created many problems for us. And while they did integrate
with our Microsoft Dynamics environment, the software quickly ate through our
purchased storage and forced us to constantly purchase more. That alone
cost us many hundreds of dollars in Microsoft Dynamics CRM storage every year.
And, when confronted about it, Manticore support flat out lied about how
much storage their activities were taking up in our system. So, while it
integrates, it's a very poor integration.
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WebEngage
WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
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Return on Investment
Sales Engine Media
  • Errors in forms led to a decrease in registrations - found workaround to correct it, but was never informed of certain incompatibilities
  • Reports have been inaccurate and very inflexible, and have not allowed for reliable forecasting/planning
Read full review
WebEngage
  • Helped in lowering cost of marketing.
  • Driving higher volume of Direct Sales.
  • Increasing conversion rate on the website.
  • Increasing lead to sale ratio.
Read full review
ScreenShots

WebEngage Screenshots

Screenshot of Webengage dashboard - User AnalyticsScreenshot of Webenagge dashboard - User DetailsScreenshot of Webengage dashboard - Creating Mobile notificationsScreenshot of Webengage dashboard - Creating EmailsScreenshot of Webengage Dashboard - Journey DesignerScreenshot of Webengage Dashboard - Journey Designer (2)