What users are saying about
2 Ratings
2 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

TeamWave

Only if you are constrained on cost and you need a good user experience.
Vikas Manhas | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Salesboom
8.4
TeamWave
8.0
Customer data management / contact management
Salesboom
9.1
TeamWave
10.0
Workflow management
Salesboom
8.2
TeamWave
6.0
Territory management
Salesboom
7.9
TeamWave
Opportunity management
Salesboom
9.1
TeamWave
10.0
Integration with email client (e.g., Outlook or Gmail)
Salesboom
7.9
TeamWave
6.0
Contract management
Salesboom
7.3
TeamWave
Quote & order management
Salesboom
9.1
TeamWave
Interaction tracking
Salesboom
9.1
TeamWave
Channel / partner relationship management
Salesboom
7.6
TeamWave

Customer Service & Support

Salesboom
7.5
TeamWave
Case management
Salesboom
7.9
TeamWave
Call center management
Salesboom
7.3
TeamWave
Help desk management
Salesboom
7.3
TeamWave

Marketing Automation

Salesboom
9.1
TeamWave
Lead management
Salesboom
9.1
TeamWave
Email marketing
Salesboom
9.1
TeamWave

CRM Project Management

Salesboom
9.0
TeamWave
8.0
Task management
Salesboom
9.1
TeamWave
10.0
Billing and invoicing management
Salesboom
8.8
TeamWave
8.0
Reporting
Salesboom
9.1
TeamWave
6.0

CRM Reporting & Analytics

Salesboom
8.9
TeamWave
6.0
Forecasting
Salesboom
9.1
TeamWave
5.0
Pipeline visualization
Salesboom
8.8
TeamWave
9.0
Customizable reports
Salesboom
8.8
TeamWave
4.0

Customization

Salesboom
8.6
TeamWave
6.0
Custom fields
Salesboom
9.1
TeamWave
7.0
Custom objects
Salesboom
8.8
TeamWave
Scripting environment
Salesboom
7.3
TeamWave
API for custom integration
Salesboom
9.1
TeamWave
5.0

Security

Salesboom
8.2
TeamWave
Single sign-on capability
Salesboom
7.3
TeamWave
Role-based user permissions
Salesboom
9.1
TeamWave

Social CRM

Salesboom
8.0
TeamWave
Social data
Salesboom
8.2
TeamWave
Social engagement
Salesboom
7.9
TeamWave

Integrations with 3rd-party Software

Salesboom
8.6
TeamWave
Marketing automation
Salesboom
9.1
TeamWave
Compensation management
Salesboom
8.2
TeamWave

Platform

Salesboom
7.3
TeamWave
3.0
Mobile access
Salesboom
7.3
TeamWave
3.0

Pros

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

TeamWave

  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
Vikas Manhas | TrustRadius Reviewer

Cons

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

TeamWave

  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
Vikas Manhas | TrustRadius Reviewer

Usability

Salesboom

No score
No answers yet
No answers on this topic

TeamWave

TeamWave 8.0
Based on 1 answer
As the organization scale and capability increases and the cost is not a constraint.
Vikas Manhas | TrustRadius Reviewer

Support Rating

Salesboom

Salesboom 8.2
Based on 1 answer
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

TeamWave

TeamWave 10.0
Based on 1 answer
Responsive and solution oriented.
Vikas Manhas | TrustRadius Reviewer

Alternatives Considered

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

TeamWave

TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
Vikas Manhas | TrustRadius Reviewer

Return on Investment

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

TeamWave

  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring
Vikas Manhas | TrustRadius Reviewer

Screenshots

Salesboom

TeamWave

Pricing Details

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TeamWave

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Salesboom
8.5
TeamWave
8.0

Usability

Salesboom
TeamWave
8.0

Support Rating

Salesboom
8.2
TeamWave
10.0

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