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Salesforce Agentforce Health vs. TeamSnap

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Health

    Score8.1 out of 10
    N/ASalesforce Agentforce Health (formerly Health Cloud) is a patient and member relationship platform designed to deliver personalized engagement, and provide a complete view of the patient.N/A

    TeamSnap

    Score6.7 out of 10
    N/ATeamSnap in Boulder offers their club, tournament, and league management software platform with a focus on clear communication applications between different levels of the organization (e.g. coach to teammember, etc.), as well as online registration and enrollment, scheduling and team member availability management, team branding, logos and other team-related features.

    $5.84

    per month

    Pricing
    Agentforce HealthTeamSnap
    Editions & Modules
    No answers on this topic
    Basic
    $5.84
    per month
    Premium
    $8.34
    per month
    Ultra
    $10.84
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    Agentforce HealthTeamSnap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Agentforce HealthTeamSnap
    Considered Both Products
    Salesforce
    No answer on this topic
    TeamSnap
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    User Ratings
    Agentforce HealthTeamSnap
    Likelihood to Recommend
    7.7
    (3 ratings)
    7.1
    (11 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.7
    (6 ratings)
    User Testimonials
    Agentforce HealthTeamSnap
    Likelihood to Recommend
    Salesforce
    Salesforce Health Cloud is great if your organization has the expertise to integrate with your EMR system. All the functionality of service cloud plus healthcare related synergies to help with easy to use appointment reminders and further health suggestions are a huge plus.
    Incentivized
    Read full review
    TeamSnap
    I have already recommended the app to other coaches in the district. We have also talked about implementing the app for our section and conference. Due to the volatile nature of our sports schedule, the quick and easy communication tool is invaluable. Also, the ability to send to multiple people on the same account is super slick.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Account creation is simple and straightforward.
    • The software’s global search field works incredibly well and confines information via keyword search throughout the entire system.
    Read full review
    TeamSnap
    • It makes communicating with other parents and coaches easy
    • It makes it easy to know what's coming up on the schedule
    • It allows you to mark exactly which events you are able to attend
    Incentivized
    Read full review
    Cons
    Salesforce
    • They can have standard pages or components which can directly be used to book or record the appointment with the practitioner.
    • [I believe] there is nothing more that [Salesforce] Health Cloud can improve as already everything comes under automation, from [booking] to service issues, everything is automated.
    Read full review
    TeamSnap
    • It would be nice to see who has viewed the notification message but has yet to respond.
    • I would like to have an idea of how many people have viewed a message sent to the team.
    • It's hard to know which communication channel is more effective - sending a message or using the chat feature.
    Incentivized
    Read full review
    Usability
    Salesforce
    It is a wonderful platform with some limitations in it's ability to easily connect with Epic. If your system has the experience and ability to build the connector, you will have great success and a robust platform to do all you need.
    Incentivized
    Read full review
    TeamSnap
    No answers on this topic
    Support Rating
    Salesforce
    No answers on this topic
    TeamSnap
    I would have to say that for the most part, the only time we have had to use CS is when we needed to update the board members from year to year. Then we have a new administrator, or "owner" of the platform. We would then need to transfer the email from one person to another. Otherwise, even with billing, there have been no issues. It's flawless and well worth the cost.
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    When it comes to Health Cloud in other CRM we have to create the related object and fields and we have to set [up] a complete architecture for the healthcare business to run over the CRM. But here Salesforce is proving a managed package, which is Health Cloud, has the framework already built we just [have to] use the standard functionality and get our task with automation done. This has definitely reduced the effort of developers as well as the agents who are working on the Health Cloud. [Even] a person with very little coding skill can use this CRM and get [their] task cases, etc. automated and [the] perfect solution can be built with low efforts.
    Read full review
    TeamSnap
    Drivn.today is a horrible app/alternative to TeamSnap. Their app is super clumsy and not intuitive whatsoever. TeamSnap's website is nicely organized, and the app is simple and well organized. The app carries almost all the same features as the website, and it is a fully-functional alternative to the website. The alerts and notifications are super helpful.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • the impact has been positive.
    Read full review
    TeamSnap
    • It's a great tool for coaches as they know exactly who can make it to each event
    • Its a great way for parents to communicate
    • It's nice for the players to see who is on their team and view pictures and results
    Incentivized
    Read full review
    ScreenShots