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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce CRM Analytics

    Score8.5 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Mathematica

    Score7 out of 10
    N/AWolfram's flagship product Mathematica is a modern technical computing application featuring a flexible symbolic coding language and a wide array of graphing and data visualization capabilities.

    $1,520

    per year

    Pricing
    Salesforce CRM AnalyticsMathematica
    Editions & Modules
    No answers on this topic
    Standard Cloud
    $1,520
    per year
    Standard Desktop
    $3,040
    one-time fee
    Standard Desktop & Cloud
    $3,344
    one-time fee
    Mathematica Enterprise Edition
    $8,150.00
    one-time fee
    Offerings
    Pricing Offerings
    Salesforce CRM AnalyticsMathematica
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts available for students and educational institutions. The Network Edition reduce per-user license costs through shared deployment across any number of machines on a local-area network.
    More Pricing Information
    Community Pulse
    Salesforce CRM AnalyticsMathematica
    Considered Both Products
    Salesforce
    No answer on this topic
    Wolfram
    No answer on this topic
    Key User Insights
    Would buy again
    73%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Salesforce CRM AnalyticsMathematica
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Salesforce CRM Analytics and Wolfram Mathematica
    Feature
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    Wolfram Mathematica
    9.9
    6 Ratings
    20% above category average
    Pixel Perfect reports7.541 Ratings9.84 Ratings
    Customizable dashboards8.548 Ratings9.94 Ratings
    Report Formatting Templates7.546 Ratings9.96 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Salesforce CRM Analytics and Wolfram Mathematica
    Feature
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    Wolfram Mathematica
    9.9
    9 Ratings
    23% above category average
    Drill-down analysis8.548 Ratings9.98 Ratings
    Formatting capabilities7.548 Ratings9.98 Ratings
    Integration with R or other statistical packages7.537 Ratings9.97 Ratings
    Report sharing and collaboration7.546 Ratings9.99 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Salesforce CRM Analytics and Wolfram Mathematica
    Feature
    Salesforce CRM Analytics
    8.1
    47 Ratings
    1% below category average
    Wolfram Mathematica
    9.3
    8 Ratings
    13% above category average
    Publish to Web9.037 Ratings9.97 Ratings
    Publish to PDF7.044 Ratings9.08 Ratings
    Report Versioning8.543 Ratings9.97 Ratings
    Report Delivery Scheduling8.540 Ratings8.95 Ratings
    Delivery to Remote Servers7.534 Ratings8.95 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Salesforce CRM Analytics and Wolfram Mathematica
    Feature
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    Wolfram Mathematica
    9.9
    9 Ratings
    24% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.042 Ratings9.99 Ratings
    Location Analytics / Geographic Visualization6.540 Ratings9.98 Ratings
    Predictive Analytics7.042 Ratings9.98 Ratings
    Pattern Recognition and Data Mining8.02 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Salesforce CRM Analytics and Wolfram Mathematica
    Feature
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    Wolfram Mathematica
    -
    Ratings
    Multi-User Support (named login)9.046 Ratings00 Ratings
    Role-Based Security Model8.546 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.042 Ratings00 Ratings
    Report-Level Access Control9.02 Ratings00 Ratings
    Single Sign-On (SSO)9.541 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Salesforce CRM Analytics and Wolfram Mathematica
    Feature
    Salesforce CRM Analytics
    6.7
    45 Ratings
    14% below category average
    Wolfram Mathematica
    -
    Ratings
    Responsive Design for Web Access7.543 Ratings00 Ratings
    Mobile Application7.034 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.539 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Salesforce CRM Analytics and Wolfram Mathematica
    Feature
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    Wolfram Mathematica
    -
    Ratings
    REST API8.031 Ratings00 Ratings
    Javascript API8.529 Ratings00 Ratings
    iFrames8.525 Ratings00 Ratings
    Java API8.528 Ratings00 Ratings
    Themeable User Interface (UI)7.528 Ratings00 Ratings
    Customizable Platform (Open Source)8.527 Ratings00 Ratings
    Best Alternatives
    Salesforce CRM AnalyticsMathematica
    Small Businesses
    Cyfe
    Score4 out of 10
    Chartio (discontinued)
    Score7.5 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Jet Reports
    Score9.5 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Kibana
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce CRM AnalyticsMathematica
    Likelihood to Recommend
    9.1
    (51 ratings)
    9.9
    (9 ratings)
    Usability
    8.5
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (6 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.1
    (41 ratings)
    -
    (0 ratings)
    Data Sources
    7.7
    (41 ratings)
    -
    (0 ratings)
    User Testimonials
    Salesforce CRM AnalyticsMathematica
    Likelihood to Recommend
    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
    Read full review
    Wolfram
    We are the judgement that Wolfram Mathematica is despite many critics based on the paradigms selected a mark in the fields of the markets for computations of all kind. Wolfram Mathematica is even a choice in fields where other bolide systems reign most of the market. Wolfram Mathematica offers rich flexibility and internally standardizes the right methodologies for his user community. Wolfram Mathematica is not cheap and in need of a hard an long learner journey. That makes it weak in comparison with of-the-shelf-solution packages or even other programming languages. But for systematization of methods Wolfram Mathematica is far in front of almost all the other. Scientist and interested people are able to develop themself further and Wolfram Matheamatica users are a human variant for themself. The reach out for modern mathematics based science is deep and a unique unified framework makes the whole field of mathematics accessable comparable to the brain of Albert Einstein. The paradigms incorporated are the most efficients and consist in assembly on the market. The mathematics is covering and fullfills not just education requirements but the demands and needs of experts.
    Mathematica is incompatible with other systems for mCAx and therefore the borders between the systems are hard to overcome. Wolfram Mathematica should be consider one of the more open systems because other code can be imported and run but on the export side it is rathe incompatible by design purposes. A better standard for all that might solve the crisis but there is none in sight. Selection of knowledge of what works will be in the future even more focussed and general system might be one the lossy side. Knowledge of esthetics of what will be in the highest demand in necessary and Wolfram is not a leader in this field of science. Mathematics leves from gathering problems from application fields and less from the glory of itself and the formalization of this.
    Read full review
    Pros
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    Wolfram
    • It allows straightforward integration of analytic analysis of algebraic expressions and their numerical implemented.
    • Supports varying programmatic paradigms, so one can choose what best fits the problem or task: pure functions, procedural programming, list processing, and even (with a bit of setup) object-oriented programming.
    • The extensive and rich tools for graphical rendering make it very easy to not just get 2D and 3D renderings of final output, but also to do quick-and-dirty 2D and 3D rendering of intermediate results and/or debugging results.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
    Read full review
    Wolfram
    • Should include more libraries and functions.
    • Should include more functions that can be used in Machine Learning.
    • Should include more functions that can be used in Data Science.
    Incentivized
    Read full review
    Usability
    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
    Read full review
    Wolfram
    No answers on this topic
    Support Rating
    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
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    Wolfram
    Wolfram Mathematica is a nice software package. It has very nice features and easy to install and use in your machine. Besides this, there is a nice support from Wolfram. They come to the university frequently to give seminars in Mathematica. I think this is the best thing they are doing. That is very helpful for graduate and undergraduate students who are using Mathematica in their research.
    Incentivized
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    Implementation Rating
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
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    Wolfram
    No answers on this topic
    Alternatives Considered
    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
    Read full review
    Wolfram
    We have evaluated and are using in some cases the Python language in concert with the Jupyter notebook interface. For UI, we using libraries like React to create visually stunning visualizations of such models. Mathematica compares favorably to this alternative in terms of speed of development. Mathematica compares unfavorably to this alternative in terms of license costs.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
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    Wolfram
    • Easy to solve huge mathematical equations, so it saved time there
    • Doing analysis and plotting graphs is also another plus point
    • Learning is very slow, and it took lot of time to learn its scripting language
    Incentivized
    Read full review
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