Salesforce Data 360 vs. TIBCO Data Virtualization

Great tool for client management, sales tracking, cases studies. Using is as the source of truth for all client communication. Allowing more integration options for cc and ACH payments. Right now the options are limited and only integrate with strict processing capabilities that are not always in the businesses best interest.

Incentivized

TIBCO Data Virtualization is well suited for customers who are challenged to deal with extracting data from dozens of different sources and systems, and do not have the time and liberty to hire data engineers and/or ETL developers to write dozens or hundreds of complex ETLs. However, there are situations where TIBCO Data Virtualization severely underperforms, and those are where we are dealing with large volumes of data, in tera bytes or peta byte scale system. For example, a messaging queue which sends 200 million messages every hour will choke TIBCO Data Virtualization if the technology is chosen to route the data.

Incentivized

• Allows use to bring external data into Salesforce as zero-copy
• Is able to present data using standard Salesforce reports familiar to our users
• Allows us to establish multiple relationships between our CRM data and the external data to contextualize the imported data.

Incentivized

• Connecting to different data silos and presenting the data as a singled unified layer of data.
• Exposing data to Technical and non technical users through Web UI or reporting tools
• Secured exposure of data as web services.
• Row level and column level data security
• Multi tenancy data security.
• Real time data by connecting to the operational databases
• Historical data generation

Incentivized

• pricing or costing visibilty, we can't estimate what would be consumption this month and suddenly we get surprised
• CI/CD can be improved, that looks a difficult and hard
• Also sandbox comes with many limitation so very hard to replicate production like environment to test

Incentivized

• Performance of TDV Studio (its own IDE) is poor.
• Performance of TDV repository database is rather poor for larger numbers of objects .(Note: We have approx. 9tsd objects introspected in TDV and approx. 20tsd objects generated in upper DV layers.)
• Propagation of privileges to parent/child dependencies does not work when applying recursively on a folder. (It's a huge setback when working with large number of objects organized semantically into subfolders.)
• Lack of command line client interface for scripting at the time of version 8.4 (I had to write my own CLI.)
• TDV Studio does an absolutely horrible job with its own code editors when indentation is in place. Also, the editor is brutally slow and feature-poor.
• Tracking privileges on the level of table/view columns causes occasional problems when regranting.
• TDV's stored programs ("SQL scripts" in their own terminology) compiler leaves out many syntactic and semantic checks, making them hugely prone to run-time errors.
• TDV Server's REST API is a very poor (in terms of features) and flawed cousin to its SOAP API (at the time of version 8.4).

Incentivized

It is useful for us to see the data and do analysis. Also we use it to generate reports and see trends or gather insights

Incentivized

Most of the daily use features, are very usr friendly, intuitive, every end user can learn how to manage and operate basic activities such as enter information, send an email, send a campaign, create an email marketing template, run a report on the renewals for the month, open and close a support case, create new account or a new contact, etc

Incentivized

TDV's interface is a bit dated and not entirely intuitive. Would recommend some UX design review as the interface leaves a bit to be better understood to be used by users without inherent knowledge of Tibco. Overall I'd suggest more improvement here to ensure usability by a lesser tech audience.

Incentivized

We have never encountered issues where it was unavailable when we needed it.

Incentivized

This product's performance is very consistent. It is extremely rare for templates to fail. I've been using this software for 5 years and find it to be both simple and powerful. The impact within the company has been very positive as different processes in different areas, such as data analysis, development, and integrations, have been improved, and, best of all, it has not affected the users. Various systems with which it is connected in order to obtain information.

Incentivized

On a few occasions I have asked TIBCO technical support for help because I have adapted perfectly to their tools, but in those few that I have communicated with their technical team I have received personalized, attentive, responsible attention and I am always assisted by an expert staff the topic. A TIBCO technical support technician spent more than an hour helping me to solve a problem in the initial stage of implementation in my department and this is something that I always appreciate.

Incentivized

The training was helpful. I was able to understand how to use TIBCO for the data load process that we implemented and how to perform various troubleshooting steps based on the training I received. The technician was thorough and took the time to answer any questions. Once we were shown how to use TIBCO in the test environment, we were able to configure the production environment ourselves.

Incentivized

Other vendors have clearer, more visual implementation documentation. We also did not have our data architect and and server administrator available full-time for implementation. In the future, we will secure the necessary internal resources.

Incentivized

we have evaluated Snowflake, adobe rt-cdp as well. They also offer a very strong capabilities but the Data 360 is more suitable for us because of the same Salesforce ecosystem. The main key factor is without any custom code we were able to include it into our automations. And ofcourse with agentforce already in plans, we had to pick Data 360

Incentivized

We did not need to evaluate another technology in the same category for data virtualization, since we are 100% sure of the capabilities and benefits that we would have with TIBCO Data Virtualization, both for market positioning as well as success stories from other companies. great renown worldwide. From the first day of use, it meets our needs to provide the expected solutions.

Incentivized

Good scaling

Incentivized

• Salesforce Data Cloud has a positive impact on me as a realtor because it is easy to generate reports on customer data and see what is needed to be bumped to the next level. We have to earn a certain commission by the end of the year and it makes it easy to see how close you are
• It has a positive impact on keeping track of customers because it is nice to have it all in one place which is a nice time saver
• I like that you can even see customer info from other agents making it nice to compare and try and pass others
• Makes the customers journey smooth sailing because everything is in one place

Incentivized

• We took spreadsheets that took hours a month to update and made them update automatically using TDV, saving hours a month of analyst time
• The incremental cost of TDV relative to straight spotfire licensing made it a no-brainer due to the ease of data management
• We continue to automate legacy business processes in TDV, saving time all over the organization.

Incentivized