Great Data Management Tool But a Bit Pricey
Updated March 03, 2023
Great Data Management Tool But a Bit Pricey
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Data Virtualization
TIBCO Data Virtualization is available to all of our organizations. TIBCO Data Virtualization is used by most of our organizations to bring multiple data into one reporting solution. TIBCO Data Virtualization allows us to pull data from many different sources in many different locations and create the reporting requirements that are needed by our various business departments.
- Use different data repositories in one solution.
- Use of analytics tools by end users.
- Use of SQL so users don't have to learn a new scripting language.
- Unable to find a way to run a scheduled report to be saved to another location.
- High cost compared to other solutions.
- Tool is a bit difficult to learn.
- Better ability to create reports/dashboards from many sources in one location.
- Allows ability for better decision making when able to review various data in one reporting tool.
- A bit expensive so need to crunch the numbers to see if it is worth the cost.
All of the data that was loaded by TIBCO Data Virtualization was from on-prem sources to Salesforce. The ability to load data from multiple sources saves the end users time and effort to analyze the various business services that our customers are using and the ones they are not. Showing the business services that our customers are not using in a snapshot allows opportunities to entice the customer to take advantage of the other services we can offer them.
- Microsoft Power BI and Logi Report (formerly JReport)
I was not involved in the purchasing decision of TIBCO Data Virtualization. TIBCO Data Virtualization does provide us with a good reporting tool that can access various data sources in order to review the analytics and make future decisions. It can be used on-premise or in the cloud. It is robust and can pull data quickly to generate the various reports and dashboards needed.
We need to forecast business decisions and have many different data sources that are used across our organization. We need to pull the data into one location for many business users to access. The data changes quite frequently so it was imperative to be able to update the data quickly without much user intervention as the data changed. TIBCO Data Virtualization is able to pull the data in and update the reports and dashboards with the new data seamlessly. Without TIBCO Data Virtualization it would take so much more time to gather the data from multiple sources, analyze the data, and create the reports to disseminate to the decision-makers.
Data virtualization is very insightful. It can be used to create various "what if" scenarios. It is handy to be able to access data from multiple sources in one location that is readily available. It improves business outcomes and drives innovation. We are able to view the data virtually and able to modify data to analyze the impact to our business.
Do you think TIBCO Data Virtualization delivers good value for the price?
Yes
Are you happy with TIBCO Data Virtualization's feature set?
Yes
Did TIBCO Data Virtualization live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TIBCO Data Virtualization go as expected?
Yes
Would you buy TIBCO Data Virtualization again?
Yes
TIBCO Cloud Capabilities
It was very helpful to load data from different sources into Salesforce using TIBCO. It made the ability for the users to show our customers all the services they use from us along with the customers' specific data. This saved us time and money to have the data available in one location rather than spending time gathering this data.
We implemented TIBCO as a new deployment. We use TIBCO to load data into Salesforce from multiple data sources. TIBCO does have a high learning curve but once we configured TIBCO, the data loading was nearly seamless and saved us so much time and money.
We newly implemented Salesforce and utilized TIBCO to load data into Salesforce which allowed us the ability to provide our customers with a snapshot of the offerings they were taking advantage of from us.
It is nice to see TIBCO adapt their products as technology changes. We did not have a need to implement any of the new capabilities offered by TIBCO but it was nice to see the ability to do so if there was a need.
- Import data faster
- Protect data
- Enables business users to access data efficiently and easily
TIBCO has always been very responsive to any support issues and questions that we have encountered. Our issues have been fairly common issues and are resolved very quickly. TIBCO has even reached out to us when they notice any issues with our online agent.
I have not provided feedback to TIBCO but feel my feedback would be taken into consideration based on my past experiences with TIBCO.
- Process automation
- Use fewer development resources
- Enforce centralized data
Using TIBCO Data Virtualization
1 - Only IT staff use TIBCO data virtualization
1 - IT staff are the ones with the skills to support TIBCO Data Virtualization in our organization
- Combining data from different sources
- Ability to combine data to be viewed by customers efficiently
- View performance metrics
- Implement real time data rather than just historical data
- Implement data housed from other sources rather than just on-prem data sources
Evaluating TIBCO Data Virtualization and Competitors
- Price
- Product Features
- Product Usability
TIBCO Data Virtualization was able to meet our needs to load data from multiple sources into Salesforce. Once the configuration was completed in TIBCO initially, we did not have to touch the configuration again which made implementing TIBCO very efficient.
Talk with peers to see which software solutions they implemented and better understand the learning curve to in incorporating the various data virtualization applications.
TIBCO Data Virtualization Implementation
- Implemented in-house
- TIBCO professional services
Yes - We implemented our UAT environment first then our Prod environment.
Change management was a small part of the implementation and was well-handled - We should have providing the end users with more advanced direction and guidance prior to the implementation phase.
- Initial configuration/setup
TIBCO Data Virtualization Training
Configuring TIBCO Data Virtualization
No - we have not done any customization to the interface
No - we have not done any custom code
TIBCO Data Virtualization Support
| Pros | Cons |
|---|---|
Good followup Problems get solved Kept well informed No escalation required Support understands my problem Quick Initial Response | Slow Resolution Less knowledgeable Difficult to get immediate help Support doesn't seem to care |
Yes, we did purchase premium support as we weren't entirely sure how to implement the data load and how to remedy any issues that may crop up in the future. Using premium support gave us quick turnaround and our issues were addressed and resolved very fast. The support team is very knowledgeable, polite, and seem to have a vested interest in resolving our issues.
Using TIBCO Data Virtualization
| Pros | Cons |
|---|---|
Well integrated | Unnecessarily complex Slow to learn |
- Loading data once it has been configured
- Updates are seamless
- Reviewing errors are typically intuitive to finding the possible solution
- Initial implementation
- User interface could be more intuitive
TIBCO Data Virtualization Reliability
Integrating TIBCO Data Virtualization
- Salesforce
Once the configuration was completed with the help of TIBCO professional services, the integration with Salesforce has not experienced any serious issues.
- File import/export
- API (e.g. SOAP or REST)
Relationship with TIBCO Software Inc.
I was not involved with the negotiation.