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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Starter

    Score9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    Pricing
    Salesforce Starter
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce Starter
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Salesforce Starter
    Considered Both Products
    Salesforce
    Chose Salesforce Starter
    The Zoho system is free and gives a long trial product. The salesforce brand is well known, and I wanted to try a good European crm product. The account manager was South African and very friendly. The system was trained on a demo, whereas Zoho did not offer an account …
    Incentivized
    Chose Salesforce Starter
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
    Chose Salesforce Starter
    Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across …
    Incentivized
    Chose Salesforce Starter
    We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product.
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    Features
    Salesforce Starter
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Starter
    Feature
    Salesforce Starter
    8.7
    7 Ratings
    10% above category average
    Customer data management / contact management7.37 Ratings
    Territory management7.57 Ratings
    Opportunity management9.07 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.56 Ratings
    Quote & order management9.55 Ratings
    Interaction tracking8.56 Ratings
    Channel / partner relationship management9.75 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Starter
    Feature
    Salesforce Starter
    7.2
    6 Ratings
    7% below category average
    Lead management7.26 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Starter
    Feature
    Salesforce Starter
    8.2
    5 Ratings
    6% above category average
    Task management9.65 Ratings
    Billing and invoicing management6.35 Ratings
    Reporting8.65 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Starter
    Feature
    Salesforce Starter
    9.0
    5 Ratings
    16% above category average
    Forecasting9.05 Ratings
    Pipeline visualization8.85 Ratings
    Customizable reports9.25 Ratings
    Customization
    Comparison of Customization features of Salesforce Starter
    Feature
    Salesforce Starter
    6.7
    6 Ratings
    13% below category average
    Custom fields7.06 Ratings
    Custom objects7.05 Ratings
    Scripting environment5.75 Ratings
    API for custom integration7.35 Ratings
    Security
    Comparison of Security features of Salesforce Starter
    Feature
    Salesforce Starter
    8.6
    6 Ratings
    2% above category average
    Single sign-on capability8.66 Ratings
    Role-based user permissions8.66 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Starter
    Feature
    Salesforce Starter
    8.6
    5 Ratings
    14% above category average
    Social engagement8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Starter
    Feature
    Salesforce Starter
    8.2
    5 Ratings
    8% above category average
    Marketing automation8.35 Ratings
    Compensation management8.15 Ratings
    Platform
    Comparison of Platform features of Salesforce Starter
    Feature
    Salesforce Starter
    8.3
    6 Ratings
    9% above category average
    Mobile access8.36 Ratings
    Best Alternatives
    Salesforce Starter
    Small Businesses
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Salesforce Starter
    Likelihood to Recommend
    9.0
    (7 ratings)
    Likelihood to Renew
    4.0
    (1 ratings)
    Usability
    8.4
    (4 ratings)
    User Testimonials
    Salesforce Starter
    Likelihood to Recommend
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    Usability
    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
    Read full review
    ScreenShots

    Salesforce Starter Screenshots

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