SAP Adaptive Server Enterprise (ASE) vs. Volusion

We use this for an inbuilt security management system, where it performs well in a scaled setup with a large volume of live data with high availability. Also, the performance is up to the mark for the large statement flow. From a DBA perspective, a lot of parameters need to be fine-tuned for the specific environment needs, which can cause overhead. Expertise is limited, and the learning curve is steep for the SAP ASE.

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Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.

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• High availability and reliability.
• High performance.
• Monitoring of threshold based events.
• Security at multiple levels.
• Query plan optimization.
• Lock management.
• Access to HANA.

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• Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
• Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
• Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.

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• A quick button for devs to switch instances into a dev mode (eliminating logs, and such).
• Licensing is far too complicated. Simplify pricing.

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• API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
• Not as customizable as most ecommerce platforms
• Not as many integration options as most platforms

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Our licenses are perpetual. It is the support that we will be renewing. We will renew because we continue to use and receive value from the product.

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When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.

Well-suited in the security domain, high performance, and low latency of the DBMS. In terms of the DBA perspective, a dedicated monitoring tool (Cockpit) helps a lot in terms of managing the database, which helps in identifying bottlenecks during performance issues. Also, it helps us to send custom alerts related to Database activities.

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I know what to do to add a new product, promotion or do an analysis of sales.

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Incredibly responsive, saving us countless hours in troubleshooting.

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You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.

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It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).

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While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)

• Positive ROI.
• Ease of use with minimal training required to write high performance SQL (assumes a knowledge of SQL already).
• Ease of database administration.
• Sometimes upgrades can be difficult.
• Changing platforms can be difficult (changing say from SPARC to Intel).
• Changing operating systems can be difficult (changing from Solaris to linux).

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• Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.