What users are saying about
55 Ratings
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Score 7.9 out of 100
3 Ratings
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Score 7 out of 100

Feature Set Ratings

  • SAP Business ByDesign ranks higher in 2 feature sets: Customization, Security

Payroll Management

8.4

SAP Business ByDesign

84%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 4/4 features

Benefit plan administration

4.5
45%
1 Rating
N/A
0 Ratings

Direct deposit files

9.1
91%
1 Rating
N/A
0 Ratings

Salary revision and increment management

10.0
100%
2 Ratings
N/A
0 Ratings

Reimbursement management

10.0
100%
2 Ratings
N/A
0 Ratings

Customization

9.2

SAP Business ByDesign

92%
7.0

Soffront CRM

70%
SAP Business ByDesign ranks higher in 2/3 features

API for custom integration

9.2
92%
4 Ratings
N/A
0 Ratings

Plug-ins

9.2
92%
5 Ratings
N/A
0 Ratings

Custom fields

N/A
0 Ratings
7.0
70%
2 Ratings

Security

9.3

SAP Business ByDesign

93%
7.0

Soffront CRM

70%
SAP Business ByDesign ranks higher in 2/2 features

Single sign-on capability

9.0
90%
4 Ratings
6.0
60%
2 Ratings

Role-based user permissions

9.6
96%
5 Ratings
8.0
80%
2 Ratings

Reporting & Analytics

9.2

SAP Business ByDesign

92%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 3/3 features

Dashboards

8.8
88%
5 Ratings
N/A
0 Ratings

Standard reports

9.2
92%
5 Ratings
N/A
0 Ratings

Custom reports

9.6
96%
5 Ratings
N/A
0 Ratings

General Ledger and Configurable Accounting

8.7

SAP Business ByDesign

87%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 11/11 features

Accounts payable

9.2
92%
4 Ratings
N/A
0 Ratings

Accounts receivable

9.2
92%
4 Ratings
N/A
0 Ratings

Global Financial Support

9.2
92%
2 Ratings
N/A
0 Ratings

Primary and Secondary Ledgers

9.2
92%
2 Ratings
N/A
0 Ratings

Intercompany Accounting

8.8
88%
3 Ratings
N/A
0 Ratings

Localizations

8.4
84%
3 Ratings
N/A
0 Ratings

Journals and Reconciliations

8.8
88%
2 Ratings
N/A
0 Ratings

Enterprise Accounting

9.2
92%
3 Ratings
N/A
0 Ratings

Configurable Accounting

9.2
92%
2 Ratings
N/A
0 Ratings

Centralized Rules Framework

8.0
80%
1 Rating
N/A
0 Ratings

Standardized Processes

8.0
80%
1 Rating
N/A
0 Ratings

Inventory Management

9.1

SAP Business ByDesign

91%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 4/4 features

Inventory tracking

9.2
92%
4 Ratings
N/A
0 Ratings

Automatic reordering

10.0
100%
3 Ratings
N/A
0 Ratings

Location management

8.0
80%
3 Ratings
N/A
0 Ratings

Manufacturing module

9.0
90%
2 Ratings
N/A
0 Ratings

Order Management

8.5

SAP Business ByDesign

85%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 7/7 features

Pricing

9.2
92%
4 Ratings
N/A
0 Ratings

Order entry

9.2
92%
4 Ratings
N/A
0 Ratings

Credit card processing

4.5
45%
1 Rating
N/A
0 Ratings

Cost of goods sold

9.2
92%
4 Ratings
N/A
0 Ratings

Order Orchestration

9.2
92%
2 Ratings
N/A
0 Ratings

End-to-end order visibility

10.0
100%
2 Ratings
N/A
0 Ratings

Order exception Resolution

8.0
80%
2 Ratings
N/A
0 Ratings

Subledger and Financial Process

9.2

SAP Business ByDesign

92%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 13/13 features

Automated Invoice Processing

9.2
92%
2 Ratings
N/A
0 Ratings

Shared Services Payments

9.2
92%
2 Ratings
N/A
0 Ratings

Billings Management

8.8
88%
3 Ratings
N/A
0 Ratings

Customer Receipt Applications

9.2
92%
2 Ratings
N/A
0 Ratings

Customer Collections

9.2
92%
2 Ratings
N/A
0 Ratings

Revenue Recognition

9.2
92%
3 Ratings
N/A
0 Ratings

Cash Management

9.2
92%
2 Ratings
N/A
0 Ratings

Asset Management

9.2
92%
2 Ratings
N/A
0 Ratings

Travel & Expense Management

10.0
100%
2 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

10.0
100%
1 Rating
N/A
0 Ratings

Period Close

9.2
92%
2 Ratings
N/A
0 Ratings

Transactions Tax

8.0
80%
1 Rating
N/A
0 Ratings

Subledger Reconciliations

9.2
92%
2 Ratings
N/A
0 Ratings

Project Financial Management

9.2

SAP Business ByDesign

92%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 12/12 features

Budgeting and Forecasting

10.0
100%
1 Rating
N/A
0 Ratings

Project Costing

9.2
92%
2 Ratings
N/A
0 Ratings

Cost Capture

9.2
92%
2 Ratings
N/A
0 Ratings

Capital Project Management

9.2
92%
2 Ratings
N/A
0 Ratings

Customer Invoicing

9.2
92%
2 Ratings
N/A
0 Ratings

Customer Contract Compliance

8.0
80%
1 Rating
N/A
0 Ratings

Project Revenue Recognition

9.2
92%
2 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

9.2
92%
2 Ratings
N/A
0 Ratings

Project Financials Dashboard

9.2
92%
2 Ratings
N/A
0 Ratings

Real-time Financial Reporting

9.2
92%
2 Ratings
N/A
0 Ratings

Embedded Business Intelligence

9.2
92%
2 Ratings
N/A
0 Ratings

Project Planning Collaboration

9.2
92%
2 Ratings
N/A
0 Ratings

Project Execution Management

8.3

SAP Business ByDesign

83%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 7/7 features

Project Planning and Scheduling

9.2
92%
3 Ratings
N/A
0 Ratings

Project Manager Dashboard

9.2
92%
3 Ratings
N/A
0 Ratings

Resource Manager Dashboard

8.0
80%
2 Ratings
N/A
0 Ratings

Task Insight for Project Managers

8.0
80%
2 Ratings
N/A
0 Ratings

Project Manager Mobile Functionality

8.0
80%
2 Ratings
N/A
0 Ratings

Team Member Task Collaboration

8.0
80%
1 Rating
N/A
0 Ratings

Real-Time Project Reporting

8.0
80%
1 Rating
N/A
0 Ratings

Grants Management

10.0

SAP Business ByDesign

100%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 3/3 features

Award Lifecycle Management

10.0
100%
1 Rating
N/A
0 Ratings

Spending Control

10.0
100%
1 Rating
N/A
0 Ratings

Billing

10.0
100%
1 Rating
N/A
0 Ratings

Procurement

8.0

SAP Business ByDesign

80%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 6/6 features

Sourcing Analysis

8.0
80%
1 Rating
N/A
0 Ratings

Bids Analyzed and Compared

8.0
80%
1 Rating
N/A
0 Ratings

Invoice Automated Matching

8.0
80%
1 Rating
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

8.0
80%
1 Rating
N/A
0 Ratings

Spend Compliance Management

8.0
80%
1 Rating
N/A
0 Ratings

Supplier Management

8.0
80%
1 Rating
N/A
0 Ratings

Logistics

9.2

SAP Business ByDesign

92%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 2/2 features

Inventory Visibility

9.2
92%
3 Ratings
N/A
0 Ratings

Warehouse Workforce Management

9.2
92%
2 Ratings
N/A
0 Ratings

Manufacturing

9.0

SAP Business ByDesign

90%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 9/9 features

Production Process Design

9.2
92%
3 Ratings
N/A
0 Ratings

Supply Chain Business Flows

9.2
92%
3 Ratings
N/A
0 Ratings

Production Management

9.2
92%
3 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

10.0
100%
1 Rating
N/A
0 Ratings

Configuration Management

8.0
80%
2 Ratings
N/A
0 Ratings

Work Definition

10.0
100%
1 Rating
N/A
0 Ratings

Work Execution

8.0
80%
2 Ratings
N/A
0 Ratings

Advanced Fulfillment

8.0
80%
2 Ratings
N/A
0 Ratings

Manufacturing Costs

9.2
92%
3 Ratings
N/A
0 Ratings

Supply Chain

8.6

SAP Business ByDesign

86%

Soffront CRM

Feature Set Not Supported
N/A
SAP Business ByDesign ranks higher in 4/4 features

Forecasting

9.2
92%
3 Ratings
N/A
0 Ratings

Inventory Planning

9.2
92%
3 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

8.0
80%
2 Ratings
N/A
0 Ratings

Performance Monitoring

8.0
80%
2 Ratings
N/A
0 Ratings

Sales Force Automation

SAP Business ByDesign

Feature Set Not Supported
N/A
7.8

Soffront CRM

78%
Soffront CRM ranks higher in 4/4 features

Customer data management / contact management

N/A
0 Ratings
9.0
90%
2 Ratings

Workflow management

N/A
0 Ratings
6.0
60%
2 Ratings

Territory management

N/A
0 Ratings
7.3
73%
1 Rating

Channel / partner relationship management

N/A
0 Ratings
9.0
90%
2 Ratings

Customer Service & Support

SAP Business ByDesign

Feature Set Not Supported
N/A
5.0

Soffront CRM

50%
Soffront CRM ranks higher in 2/2 features

Case management

N/A
0 Ratings
5.0
50%
2 Ratings

Help desk management

N/A
0 Ratings
5.0
50%
2 Ratings

Marketing Automation

SAP Business ByDesign

Feature Set Not Supported
N/A
9.5

Soffront CRM

95%
Soffront CRM ranks higher in 2/2 features

Lead management

N/A
0 Ratings
10.0
100%
2 Ratings

Email marketing

N/A
0 Ratings
9.0
90%
2 Ratings

CRM Project Management

SAP Business ByDesign

Feature Set Not Supported
N/A
6.1

Soffront CRM

61%
Soffront CRM ranks higher in 2/2 features

Task management

N/A
0 Ratings
8.2
82%
1 Rating

Reporting

N/A
0 Ratings
4.0
40%
2 Ratings

CRM Reporting & Analytics

SAP Business ByDesign

Feature Set Not Supported
N/A
4.7

Soffront CRM

47%
Soffront CRM ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
4.0
40%
2 Ratings

Pipeline visualization

N/A
0 Ratings
6.0
60%
2 Ratings

Customizable reports

N/A
0 Ratings
4.0
40%
2 Ratings

Social CRM

SAP Business ByDesign

Feature Set Not Supported
N/A
6.0

Soffront CRM

60%
Soffront CRM ranks higher in 2/2 features

Social data

N/A
0 Ratings
7.0
70%
2 Ratings

Social engagement

N/A
0 Ratings
5.0
50%
2 Ratings

Platform

SAP Business ByDesign

Feature Set Not Supported
N/A
7.0

Soffront CRM

70%
Soffront CRM ranks higher in 1/1 features

Mobile access

N/A
0 Ratings
7.0
70%
2 Ratings

Attribute Ratings

  • SAP Business ByDesign is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • SAP Business ByDesign and Soffront CRM are tied in 1 area: Usability

Likelihood to Recommend

9.6

SAP Business ByDesign

96%
7 Ratings
7.0

Soffront CRM

70%
2 Ratings

Likelihood to Renew

9.0

SAP Business ByDesign

90%
3 Ratings

Soffront CRM

N/A
0 Ratings

Usability

8.0

SAP Business ByDesign

80%
1 Rating
8.0

Soffront CRM

80%
1 Rating

Support Rating

9.0

SAP Business ByDesign

90%
2 Ratings
7.0

Soffront CRM

70%
1 Rating

Implementation Rating

8.0

SAP Business ByDesign

80%
2 Ratings

Soffront CRM

N/A
0 Ratings

Likelihood to Recommend

SAP

Do you plan on going public at some point? If so, this may not be the best solution for you
Read full review

Soffront

Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
Read full review

Pros

SAP

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Read full review

Soffront

  • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
  • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
  • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
Read full review

Cons

SAP

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Read full review

Soffront

  • Reporting
  • Loyalty features
  • Social media integration
Read full review

Pricing Details

SAP Business ByDesign

Starting Price

Editions & Modules

SAP Business ByDesign editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

    Soffront CRM

    Starting Price

    $20 per month

    Editions & Modules

    Soffront CRM editions and modules pricing
    EditionModules
    1,000 Emails$4.001
    5,000 Emails$15.002
    10,000 Emails$25.003

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    SAP

    SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
    Read full review

    Soffront

    No answers on this topic

    Usability

    SAP

    Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
    Read full review

    Soffront

    Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
    Read full review

    Support Rating

    SAP

    The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
    Read full review

    Soffront

    Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
    Read full review

    Implementation Rating

    SAP

    I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
    Read full review

    Soffront

    No answers on this topic

    Alternatives Considered

    SAP

    ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
    Read full review

    Soffront

    Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
    Read full review

    Return on Investment

    SAP

    • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
    • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
    • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
    Read full review

    Soffront

    • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
    • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
    Read full review

    Screenshots

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