SAP Crystal vs. SolarWinds Database Performance Analyzer

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users

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This is an easy 10 because I actually have recommended this product to multiple clients and colleagues! Any shop that writes its own SQL queries will benefit from the insight provided by SolarWinds Database Performance Analyzer, so they know which of their queries is causing a bottleneck. Small shops or databases with only a few tables likely will see far fewer opportunities for optimization.

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• Crystal Reports allows us to create a consistent template for all of our reports.
• Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
• Crystal Reports can connect to a wide variety of data sources.
• Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.

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• Maintains historical SQL execution data, enabling forensic analysis
• Has the ability to slice and dice the data so that you can drill down to the execution of a single SQL statement being executed by a stored procedure
• Alerts to when the consumption pattern changes
• Shows historical average run times against the current, illustrating problems when they arise
• Provides tuning advice based on best practices

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• The export of reports to Excel is very cumbersome and the results are difficult to format.
• The design of reports and the graphical features (e.g. charts) feel quite rigid.
• The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.

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• Alerts seem to be lacking in DPA compared to competitor's tools. They can be setup but are not quite as easy or as helpful as some other tools I have used.
• Grooming/pruning the repository database isn't very easy. We don't manage a lot of instances but our repo DB has grown pretty significantly.
• At times when I am drilled-down to a chart, it can be difficult to navigate around from that point to another time range/query/metric.

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We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

We have relied on this product for a very long time and it continues to exceed expectations. The product is a vital part of our organization at this point, it would not be very ideal for us to abandon it. We use it almost every day and depend on its alerts for critical parts of our business

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Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.

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I don't want to think about managing clusters of SQL servers in the future without this tool. We have demoed other tools and SolarWinds Database Performance Analyzer is the gold standard for usability and insight into what your servers are doing. The UI is a bit dated, but everything is laid out in a logical manner and drilling down into queries or timeslices is extremely intuitive.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.

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I have had to use their support on a few occasions, for reasons that I am not clear about until recently I have always had problems upgrading the software (although the last 2 updates have gone without issue which I am very pleased to say). On those unfortunate occasions, the support has been brilliant with either excellently documented guides on how to resolve the issue by myself or have been hands-on with calls and screen sharing to remotely fix the issue. Every time the problem was sorted and more importantly, nothing was lost (apart from a bit of time). And as I stated above whatever the problem was that was causing my upgrade issues appears to have been resolved in the last 2 updates.

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Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

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Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.

Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Follow the guidelines for the capacity of the servers. We found that the DPA databases were getting rather large and also that there are ways to reduce their size built into some of the options.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

At the time, we found SolarWinds Database Performance Analyzer to be easier to setup and to have a richer feature set than Redgate SQL Monitor, plus, from what I remember, the DPA pricing worked better for us over the course of a year. We're very happy with all the features DPA has to offer.

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• It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
• So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• It has allowed us to progress as an organization with much less reliance on a direct DBA than would traditionally be required
• Allowed us to be much more proactive in our performance monitoring and responding to issues that would affect users.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info