SAP Crystal vs. SQL Server Integration Services

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users

Incentivized

Ideal for daily standard ETL use cases whether the data is sourced from / transferred to the native connectors (like SQL Server) or FTP. Best if the company uses MS suite of tools. There are better options in the market for chaining tasks where you want a custom flow of executions depending on the outcome of each process or if you want advanced functionality like API connections, etc.

Incentivized

• Crystal Reports allows us to create a consistent template for all of our reports.
• Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
• Crystal Reports can connect to a wide variety of data sources.
• Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.

Incentivized

• Ease of use - can be used with no prior experience in a relatively short amount of time.
• Flexibility - provides multiple means of accomplishing tasks to be able to support virtually any scenario.
• Performance - performs well with default configurations but allows the user to choose a multitude of options that can enhance performance.
• Resilient - supports the configuration of error handling to prevent and identify breakages.
• Complete suite of configurable tools.

Incentivized

• The export of reports to Excel is very cumbersome and the results are difficult to format.
• The design of reports and the graphical features (e.g. charts) feel quite rigid.
• The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.

Incentivized

• SSIS has been a bit neglected by Microsoft and new features are slow in coming.
• When importing data from flat files and Excel workbooks, changes in the data structure will cause the extracts to fail. Workarounds do exist but are not easily implemented. If your source data structure does not change or rarely changes, this negative is relatively insignificant.
• While add-on third-party SSIS tools exist, there are only a small number of vendors actively supporting SSIS and license fees for production server use can be significant especially in highly-scaled environments.

Incentivized

We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

Some features should be revised or improved, some tools (using it with Visual Studio) of the toolbox should be less schematic and somewhat more flexible. Using for example, the CSV data import is still very old-fashioned and if the data format changes it requires a bit of manual labor to accept the new data structure

Incentivized

Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.

Incentivized

SQL Server Integration Services is a relatively nice tool but is simply not the ETL for a global, large-scale organization. With developing requirements such as NoSQL data, cloud-based tools, and extraordinarily large databases, SSIS is no longer our tool of choice.

Incentivized

Raw performance is great. At times, depending on the machine you are using for development, the IDE can have issues. Deploying projects is very easy and the tool set they give you to monitor jobs out of the box is decent. If you do very much with it you will have to write into your projects performance tracking though.

Incentivized

The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.

Incentivized

The support, when necessary, is excellent. But beyond that, it is very rarely necessary because the user community is so large, vibrant and knowledgable, a simple Google query or forum question can answer almost everything you want to know. You can also get prewritten script tasks with a variety of functionality that saves a lot of time.

Incentivized

Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

Incentivized

Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.

Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!

Incentivized

The implementation may be different in each case, it is important to properly analyze all the existing infrastructure to understand the kind of work needed, the type of software used and the compatibility between these, the features that you want to exploit, to understand what is possible and which ones require integration with third-party tools

Incentivized

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.

Incentivized

I had nothing to do with the choice or install. I assume it was made because it's easy to integrate with our SQL Server environment and free. I'm not sure of any other enterprise level solution that would solve this problem, but I would likely have approached it with traditional scripting. Comparably free, but my own familiarity with trad scripts would be my final deciding factor. Perhaps with some further training on SSIS I would have a different answer.

Incentivized

• It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
• So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.

Incentivized

• Data integrity across various products allows unify certain processes inside the organization and save funds by reducing human labour factor.
• Automated data unification allows us plan our inputs better and reduce over-warehousing by overbuying
• The employee number, responsible for data management was reduced from 4 to 1 person

Incentivized