SAP Crystal vs. Tableau Public

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Crystal
Score 7.5 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
Tableau Public
Score 9.3 out of 10
N/A
Tableau Public is a free edition of the Desktop product. With this edition, data can only be published to the Tableau public website and does not allow work to be saved or exported locally.
$0
per month
Pricing
SAP CrystalTableau Public
Editions & Modules
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
No answers on this topic
Offerings
Pricing Offerings
SAP CrystalTableau Public
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Community Pulse
SAP CrystalTableau Public
Considered Both Products
SAP Crystal

No answer on this topic

Tableau Public
Chose Tableau Public
We evaluated about 15 products when we selected Tableau 7 years ago, and periodically review products from other vendors (e.g. Microsoft, QlikView, Tibco Spotfire, Birst, Pentaho, etc.). To date, Tableau offers the widest variety of options and functionality at a reasonable …
Features
SAP CrystalTableau Public
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
SAP Crystal
7.9
124 Ratings
3% below category average
Tableau Public
9.8
12 Ratings
18% above category average
Pixel Perfect reports8.0113 Ratings9.710 Ratings
Customizable dashboards7.2100 Ratings10.012 Ratings
Report Formatting Templates8.5117 Ratings9.712 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
SAP Crystal
8.4
136 Ratings
5% above category average
Tableau Public
9.7
12 Ratings
19% above category average
Drill-down analysis9.1117 Ratings9.812 Ratings
Formatting capabilities8.8135 Ratings9.712 Ratings
Integration with R or other statistical packages7.064 Ratings9.59 Ratings
Report sharing and collaboration8.8120 Ratings9.811 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
SAP Crystal
8.8
136 Ratings
6% above category average
Tableau Public
9.5
11 Ratings
13% above category average
Publish to Web9.091 Ratings10.011 Ratings
Publish to PDF9.4133 Ratings10.09 Ratings
Report Versioning8.194 Ratings9.89 Ratings
Report Delivery Scheduling9.097 Ratings9.69 Ratings
Delivery to Remote Servers8.654 Ratings8.17 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
SAP Crystal
7.6
89 Ratings
4% below category average
Tableau Public
9.8
11 Ratings
21% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings9.811 Ratings
Location Analytics / Geographic Visualization7.576 Ratings9.811 Ratings
Predictive Analytics7.841 Ratings9.79 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
SAP Crystal
8.6
88 Ratings
1% above category average
Tableau Public
-
Ratings
Multi-User Support (named login)8.581 Ratings00 Ratings
Role-Based Security Model8.580 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.580 Ratings00 Ratings
Report-Level Access Control8.63 Ratings00 Ratings
Single Sign-On (SSO)9.040 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
SAP Crystal
6.7
65 Ratings
15% below category average
Tableau Public
-
Ratings
Responsive Design for Web Access6.363 Ratings00 Ratings
Mobile Application6.046 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.360 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
SAP Crystal
7.8
45 Ratings
1% above category average
Tableau Public
-
Ratings
REST API7.48 Ratings00 Ratings
Javascript API8.237 Ratings00 Ratings
iFrames7.18 Ratings00 Ratings
Java API8.237 Ratings00 Ratings
Themeable User Interface (UI)7.539 Ratings00 Ratings
Customizable Platform (Open Source)8.333 Ratings00 Ratings
Best Alternatives
SAP CrystalTableau Public
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
Supermetrics
Supermetrics
Score 9.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Supermetrics
Supermetrics
Score 9.9 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
IBM Analytics Engine
IBM Analytics Engine
Score 8.5 out of 10
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User Ratings
SAP CrystalTableau Public
Likelihood to Recommend
8.2
(157 ratings)
8.5
(14 ratings)
Likelihood to Renew
10.0
(19 ratings)
9.1
(2 ratings)
Usability
8.0
(30 ratings)
10.0
(5 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.6
(21 ratings)
9.6
(6 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
8.8
(14 ratings)
9.1
(2 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
SAP CrystalTableau Public
Likelihood to Recommend
SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
Read full review
Tableau
Tableau public is the best platform to build dashboards for your personal profile and share with recruiters. It's always good to keep ourselves updated on the latest features, create sample dashboards and save them to a personal profile. Tableau public is free and doesn't need any subscription. anyone can create an account and start building reports.
Read full review
Pros
SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
Tableau
  • Data visualization: lots of different options, including bar, scatter, pie, waterfall charts to explore relationships between variables, and to present findings/trends to different teams
  • Integrates readily with limited, though different data sources: TXT, CSV, TDE, Access
  • Exports reports for review of different dashboards: client-ready/team-ready, with a clean and tidy presentation in PDF format (or hardcopy)
Read full review
Cons
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
Tableau
  • Tableau Public (both Desktop and Server) like their "for a fee" counterparts offer very easy to learn and use tools to transform data into pictures and gain insights into your data. Most organizations report a reduction in development time of 10x vs. other similar tools, due to the intuitive user interface. That said, with Tableau Public, published workbooks are "disconnected" from the underlying data sources and require periodic updates when the data changes. Users are limited to 1 Gb of storage space per user ID and password as well.
  • I would like to see better options for public sharing of visualizations and data from within the "for a fee" products as more and more organizations are moving in the direction of data sharing with partners and their communities.
Read full review
Likelihood to Renew
SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Read full review
Tableau
It's free, right? I'll keep using the free version. So the real question to ask is this? Will I pay $999 for the Personal version or $1,999 for the Professional? Yikes! That is a big stretch. I'm not sure about that. The product comparison chart is at: http://www.tableausoftware.com/public/comparison
Read full review
Usability
SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Read full review
Tableau
Tableau public is a great training tool to understand the basics of Tableau before buying it. A great tool to extend Excel's visualization and to publish data for others. Not useful for anything you need secure. No ability to access databases. Static information only.
Read full review
Support Rating
SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Read full review
Tableau
I have not yet required to contact support as the documentation and help i found online has always worked so far
Read full review
In-Person Training
SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Read full review
Tableau
No answers on this topic
Online Training
SAP
No answers on this topic
Tableau
I found it sufficient, and fast. I could easily "kick the tires" with Tableau on my data so I got up and running fast.
Read full review
Implementation Rating
SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
Read full review
Tableau
Start at the end and work backward. Identify the business case / issue and questions the end users have, then identify the data needed, and where to get it.
Read full review
Alternatives Considered
SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Read full review
Tableau
Google Charts/Drive is sufficient for simpler data sets, but it does not integrate with other web platforms and the visualization does not look as professional. I'm not aware of any other competitors that offer the same package as Microsoft.
Read full review
Return on Investment
SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Read full review
Tableau
  • Tableau Public visualizations have helped drive traffic to our content and sites
  • The lack of cost means it's easy to demonstrate our experience to attract paying clients
Read full review
ScreenShots

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports