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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    servis

    Score10 out of 10
    N/Aservis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.

    $90

    per month per user

    Pricing
    SAP HANA Cloudservis
    Editions & Modules
    No answers on this topic
    Professional
    $90
    per month per user
    Enterprise
    $180
    per month per user
    Offerings
    Pricing Offerings
    SAP HANA Cloudservis
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsIncludes a one year free trial.20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    SAP HANA Cloudservis
    Considered Both Products
    SAP
    No answer on this topic
    servis.ai
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    313 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    271 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    319 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    198 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    264 Answers
    No answers on this topic
    Features
    SAP HANA Cloudservis
    Relational Databases
    Comparison of Relational Databases features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    9.0
    52 Ratings
    11% above category average
    servis
    -
    Ratings
    ACID compliance9.438 Ratings00 Ratings
    Database monitoring9.250 Ratings00 Ratings
    Database locking9.242 Ratings00 Ratings
    Encryption8.744 Ratings00 Ratings
    Disaster recovery8.843 Ratings00 Ratings
    Flexible deployment8.945 Ratings00 Ratings
    Multiple datatypes8.846 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    10.0
    1 Ratings
    24% above category average
    Customer data management / contact management00 Ratings10.01 Ratings
    Workflow management00 Ratings10.01 Ratings
    Territory management00 Ratings10.01 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.01 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings10.01 Ratings
    Interaction tracking00 Ratings10.01 Ratings
    Channel / partner relationship management00 Ratings10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings10.01 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Lead management00 Ratings10.01 Ratings
    Email marketing00 Ratings10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Task management00 Ratings10.01 Ratings
    Billing and invoicing management00 Ratings10.01 Ratings
    Reporting00 Ratings10.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Forecasting00 Ratings10.01 Ratings
    Pipeline visualization00 Ratings10.01 Ratings
    Customizable reports00 Ratings10.01 Ratings
    Customization
    Comparison of Customization features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Custom fields00 Ratings10.01 Ratings
    Custom objects00 Ratings10.01 Ratings
    Scripting environment00 Ratings10.01 Ratings
    API for custom integration00 Ratings10.01 Ratings
    Security
    Comparison of Security features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Social data00 Ratings10.01 Ratings
    Social engagement00 Ratings10.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Marketing automation00 Ratings10.01 Ratings
    Compensation management00 Ratings10.01 Ratings
    Platform
    Comparison of Platform features of SAP HANA Cloud and servis
    Feature
    SAP HANA Cloud
    -
    Ratings
    servis
    6.0
    1 Ratings
    24% below category average
    Mobile access00 Ratings6.01 Ratings
    Best Alternatives
    SAP HANA Cloudservis
    Small Businesses
    Amazon RDS
    Score8.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    SingleStore
    Score8.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    SAP IQ
    Score5.4 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP HANA Cloudservis
    Likelihood to Recommend
    9.4
    (363 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (82 ratings)
    10.0
    (1 ratings)
    Availability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (253 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP HANA Cloudservis
    Likelihood to Recommend
    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
    Read full review
    servis.ai
    FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
    Incentivized
    Read full review
    Pros
    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
    Read full review
    servis.ai
    • Pipeline View
    • Task Management
    • Sales Funnel Evaluation
    • Sales Projection
    Incentivized
    Read full review
    Cons
    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
    Read full review
    servis.ai
    • Emailing compatibility from the platform
    • Calling compatibility from the platform
    • A more automated Task logging process
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Usability
    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
    Read full review
    servis.ai
    It's easy to use, very customizable, and very effective!
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    so far, we didn't get any outage
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Performance
    SAP
    so far good
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Support Rating
    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Implementation Rating
    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Alternatives Considered
    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
    Incentivized
    Read full review
    servis.ai
    I have not used previous CRMS.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP
    I don't have visibility in licensing
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Scalability
    SAP
    Limitation of training deliverable by organization
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Professional Services
    SAP
    We are still in process for the first applciaiton
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Return on Investment
    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
    Read full review
    servis.ai
    • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
    • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
    • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
    Incentivized
    Read full review
    ScreenShots