What users are saying about
5 Ratings
2 Ratings
5 Ratings
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Score 9.5 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Anonymous | TrustRadius Reviewer

Tresorit

Good scenario: Wanting to have your files stored by an independent group that specializes in secure file storage. The ability to have files stored on servers that are not domestic is a big plus too. We had issues in the past with a solution that went down when the US AWS East Coast servers had an issue; Tresorit is insulated from these problems and appears to handle load balancing as well. Not good scenario: If you want to have outside parties, upload files/share files with you within your Tresorit environment. There is no way of doing this, and this is a real operational problem.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

SAP Jam
6.5
Tresorit
Mobile Access
SAP Jam
5.0
Tresorit
Search
SAP Jam
8.0
Tresorit

Communication

SAP Jam
8.0
Tresorit
Chat
SAP Jam
9.0
Tresorit
Notifications
SAP Jam
9.0
Tresorit
Discussions
SAP Jam
10.0
Tresorit
Surveys
SAP Jam
6.0
Tresorit
Internal knowledgebase
SAP Jam
6.0
Tresorit

File Sharing & Management

SAP Jam
8.3
Tresorit
4.7
Versioning
SAP Jam
8.0
Tresorit
Video files
SAP Jam
7.0
Tresorit
2.0
Audio files
SAP Jam
7.0
Tresorit
2.0
Document collaboration
SAP Jam
8.0
Tresorit
2.0
Access control
SAP Jam
10.0
Tresorit
2.0
Advanced security features
SAP Jam
10.0
Tresorit
File search
SAP Jam
Tresorit
10.0
Device sync
SAP Jam
Tresorit
10.0

Cloud Storage Security & Administration

SAP Jam
Tresorit
7.7
User and role management
SAP Jam
Tresorit
9.0
File organization
SAP Jam
Tresorit
5.0
Device management
SAP Jam
Tresorit
9.0

Cloud Storage Platform

SAP Jam
Tresorit
8.0
Performance
SAP Jam
Tresorit
6.0
Reliability
SAP Jam
Tresorit
10.0

Pros

SAP Jam

  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
Anonymous | TrustRadius Reviewer

Tresorit

  • Support
  • Secure Storage
Anonymous | TrustRadius Reviewer

Cons

SAP Jam

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Anonymous | TrustRadius Reviewer

Tresorit

  • Shared Folders with outside guests, to collaborate with them (collect uploads).
  • Removal of data-cap on file size, and right now, there is one, and it's an issue when storing rich media (such as startup pitch videos, etc.).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SAP Jam

SAP Jam 4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
Anonymous | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Usability

SAP Jam

SAP Jam 5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Anonymous | TrustRadius Reviewer

Tresorit

No score
No answers yet
No answers on this topic

Support Rating

SAP Jam

SAP Jam 2.0
Based on 2 answers
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Anonymous | TrustRadius Reviewer

Tresorit

Tresorit 9.0
Based on 2 answers
Exceptionally responsive. This is something we needed from our storage provider. We are continuously accessing the information, and downtime or technical issues would be and are unacceptable. We have had no downtime issues so far, and Support has been responsive to us whenever needed. Exactly what we needed from their service.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SAP Jam

We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
Anonymous | TrustRadius Reviewer

Tresorit

Secure and independently operated. We selected Tresorit for its secure file storage capabilities that the other services (except SpiderOak) did not provide. Tresorit is a zero-knowledge system, which gives us a lot of comforts when it comes to secure data storage. SpiderOak was a close alternative, but they have been in continuous development to provide competitive features, and still haven't provided what we needed (SpiderOak has promised features for several years at this point).
Anonymous | TrustRadius Reviewer

Return on Investment

SAP Jam

  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
Anonymous | TrustRadius Reviewer

Tresorit

  • Ensures our business is able to remain operational.
  • Provides comfort on data security and compliance.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SAP Jam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Jam Editions & Modules

Additional Pricing Details

Tresorit

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tresorit Editions & Modules

Edition
Business11.51
Solo$231
Premium9.51
Small Business18.51
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

SAP Jam
5.0
Tresorit
9.0

Likelihood to Renew

SAP Jam
4.0
Tresorit

Usability

SAP Jam
5.0
Tresorit

Support Rating

SAP Jam
2.0
Tresorit
9.0

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