SAP Jam vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Zoho Mail
Score 8.9 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
SAP JamZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
SAP JamZoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SAP JamZoho Mail
Project Management
Comparison of Project Management features of Product A and Product B
SAP Jam
7.8
3 Ratings
1% below category average
Zoho Mail
-
Ratings
Task Management7.82 Ratings00 Ratings
Gantt Charts8.01 Ratings00 Ratings
Scheduling9.01 Ratings00 Ratings
Workflow Automation8.01 Ratings00 Ratings
Mobile Access8.03 Ratings00 Ratings
Search8.03 Ratings00 Ratings
Visual planning tools6.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
SAP Jam
6.7
3 Ratings
18% below category average
Zoho Mail
-
Ratings
Chat7.02 Ratings00 Ratings
Notifications8.53 Ratings00 Ratings
Discussions8.53 Ratings00 Ratings
Surveys6.03 Ratings00 Ratings
Internal knowledgebase8.83 Ratings00 Ratings
Integrates with GoToMeeting6.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
Integrates with Outlook5.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SAP Jam
6.9
3 Ratings
16% below category average
Zoho Mail
-
Ratings
Versioning9.33 Ratings00 Ratings
Video files6.83 Ratings00 Ratings
Audio files7.03 Ratings00 Ratings
Document collaboration6.02 Ratings00 Ratings
Access control8.83 Ratings00 Ratings
Advanced security features6.02 Ratings00 Ratings
Integrates with Google Drive4.01 Ratings00 Ratings
Device sync7.01 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
SAP Jam
-
Ratings
Zoho Mail
8.1
5 Ratings
4% below category average
Anti-malware00 Ratings8.35 Ratings
Customizability00 Ratings8.55 Ratings
Data Loss Protection00 Ratings8.04 Ratings
Threat Detection00 Ratings8.04 Ratings
Sandboxing00 Ratings6.53 Ratings
End-to-End Encryption00 Ratings8.55 Ratings
Management Tools00 Ratings9.05 Ratings
Best Alternatives
SAP JamZoho Mail
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP JamZoho Mail
Likelihood to Recommend
8.8
(3 ratings)
6.8
(5 ratings)
Likelihood to Renew
4.0
(1 ratings)
-
(0 ratings)
Usability
5.0
(1 ratings)
-
(0 ratings)
Support Rating
2.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
SAP JamZoho Mail
Likelihood to Recommend
SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Read full review
Zoho
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Read full review
Pros
SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
Read full review
Zoho
  • Its easy to use in Mobile
  • A fresher can easily use
  • Super admin pannel is also easy to use
Read full review
Cons
SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
Read full review
Zoho
  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
Read full review
Likelihood to Renew
SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
Read full review
Zoho
No answers on this topic
Usability
SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Read full review
Zoho
No answers on this topic
Support Rating
SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Read full review
Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Read full review
Alternatives Considered
SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
Read full review
Zoho
• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments. • The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
Read full review
Return on Investment
SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
Read full review
Zoho
  • Negative impact - far more work (and time) needed to effectively sort and categorize emails. Instead of emails being easily sorted by labels, it is a more tedious process to have everything sorted by deal or contact
Read full review
ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat