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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Performance Management

    Score8.6 out of 10
    N/AFor salespeople, tools to accelerate business outcomes with sales planning, automated sales management processes, incentive compensation management, and the ability to analyze sales performance at scale.

    $744

    per year

    Troops

    Score9 out of 10
    N/ATroops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
    Pricing
    SAP Sales Performance ManagementTroops
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Sales Performance ManagementTroops
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Sales Performance ManagementTroops
    Considered Both Products
    SAP
    No answer on this topic
    Troops, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    58 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    59 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    SAP Sales Performance ManagementTroops
    Analytics and Reporting
    Comparison of Analytics and Reporting features of SAP Sales Performance Management and Troops
    Feature
    SAP Sales Performance Management
    7.9
    45 Ratings
    4% below category average
    Troops
    -
    Ratings
    Personalized dashboards7.541 Ratings00 Ratings
    Color-coded scorecards8.225 Ratings00 Ratings
    KPIs8.031 Ratings00 Ratings
    Key Performance Indicator setting8.528 Ratings00 Ratings
    Benchmarking with external data8.123 Ratings00 Ratings
    Revenue Forecasting7.524 Ratings00 Ratings
    Pipeline Analytics7.636 Ratings00 Ratings
    Sales ICM
    Comparison of Sales ICM features of SAP Sales Performance Management and Troops
    Feature
    SAP Sales Performance Management
    8.1
    54 Ratings
    7% below category average
    Troops
    -
    Ratings
    Sales compensation plan creation8.850 Ratings00 Ratings
    Complex sales crediting8.448 Ratings00 Ratings
    Sales compensation process automation8.551 Ratings00 Ratings
    Incentive auditing/regulation compliance8.147 Ratings00 Ratings
    Sales compensation dashboards & forecasting7.346 Ratings00 Ratings
    Incentive modeling7.733 Ratings00 Ratings
    Agile incentive strategy7.937 Ratings00 Ratings
    ICM mobile visibility8.031 Ratings00 Ratings
    Best Alternatives
    SAP Sales Performance ManagementTroops
    Small Businesses
    No answers on this topic
    HubSpot Data Hub
    Score8.2 out of 10
    Medium-sized Companies
    Xactly
    Score8.6 out of 10
    Clari (legacy product)
    Score8.2 out of 10
    Enterprises
    Xactly
    Score8.6 out of 10
    Clari (legacy product)
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Sales Performance ManagementTroops
    Likelihood to Recommend
    8.5
    (62 ratings)
    8.0
    (9 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (58 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    8.5
    (5 ratings)
    Configurability
    8.0
    (42 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Sales Performance ManagementTroops
    Likelihood to Recommend
    SAP
    Well suited:
    1. It works very well when commissions depend on many factors, such as role, region, product, quotas, or team splits. It handles these rules automatically and accurately. 2. It integrates smoothly with SAP systems such as SAP S/4HANA and SAP CRM 3. When sales reps want to see their earnings clearly and finance needs a clear audit trail, it provides both in one place. It is not suitable for small companies or when custom reporting is needed.
    Incentivized
    Read full review
    Troops, Inc.
    If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
    Incentivized
    Read full review
    Pros
    SAP
    • It helps us distribute the territories properly among the sales team for the best sales possible
    • It helps us automate and track incentives for every sales team member depending on their performance
    • It also help our company meeting their revenue targets
    Incentivized
    Read full review
    Troops, Inc.
    • Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
    • Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.
    Incentivized
    Read full review
    Cons
    SAP
    • I personally dislike the new GUI. In my opinion, it was designed more for looks than functionality.
    • The loading of large rate tables and MDLTs could be improved upon.
    • "Show the math" All the code that calculates the actual payment is embedded in the pipeline runs. It is nearly impossible to extract it for reporting.
    Read full review
    Troops, Inc.
    • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
    • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We are going to renew the license for SAP Sales Performance Management because of its exceptional performance in the area of proper incentive structure. Helped in eliminating human errors in payouts.
    Incentivized
    Read full review
    Troops, Inc.
    No answers on this topic
    Usability
    SAP
    It helps me do my routine tasks So, I do find it helpful as I get structured informational data from SAP Sales Performance Management which makes it simple for me to compare targets with given target and find performance gaps. I did not give it a 10 rating as I do feel that user interface can be improved and it can be stressful when doing unplanned and unorganized analysis as I have to use external tools then
    Incentivized
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    Troops, Inc.
    No answers on this topic
    Reliability and Availability
    SAP
    SAP Sales Performance Management is available whenever support is requested. In case of downtime and planned outages we receive prior notice with the date and timeline of unavailability of system.
    Incentivized
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    Troops, Inc.
    No answers on this topic
    Performance
    SAP
    SAP Sales Performance Management UI/ UX interface works smoothly. It doesn't hinder the performance of page loading from one screen to other. It is not blocked by any other issue.
    Incentivized
    Read full review
    Troops, Inc.
    No answers on this topic
    Support Rating
    SAP
    No answers on this topic
    Troops, Inc.
    Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.
    Incentivized
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    Online Training
    SAP
    The online training was informative and comprehensive.
    Incentivized
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    Troops, Inc.
    No answers on this topic
    Alternatives Considered
    SAP
    Sales Performance Management solutions from SAP SuccessFactors have the reliability of SAP products on their side compared to those of the competition, the ease of use, a great possibility of customizing the system according to needs ,a focus on security and scalability of the system in a simple and agile way.
    Incentivized
    Read full review
    Troops, Inc.
    We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
    Incentivized
    Read full review
    Scalability
    SAP
    SAP Sales Performance Management is a highly flexible and scalable software to be deployed across cross-functional modules.
    Incentivized
    Read full review
    Troops, Inc.
    No answers on this topic
    Professional Services
    SAP
    It was excellent.
    Incentivized
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    Troops, Inc.
    No answers on this topic
    Return on Investment
    SAP
    • The efficiencies gained by moving from reports and spreadsheet alone has earned us a positive ROI.
    • SAP Commissions speed to the market allows us to quickly and cheaply change our direction to meet market demands.
    • Our sales force's engagement has drastically improved. We are now paying monthly instead of quarterly and have earned their trust.
    Read full review
    Troops, Inc.
    • Accurate forecasting.
    • Streamlines our agenda.
    Incentivized
    Read full review
    ScreenShots

    SAP Sales Performance Management Screenshots

    Screenshot of a dashboard in SAP SuccessFactors Incentive Management, used to motivate sales teams to maximize performance.Screenshot of SAP SuccessFactors Territory and Quota, a solution to improve quota management and territory planning.Screenshot of SAP SuccessFactors Agent Performance Management, used to empower agents for productive field selling.Screenshot of SAP SuccessFactors Agent Lifecycle Management, a solution to optimize sales agent lifecycle management and experiences.