SAP Service Cloud vs. Total Support HelpDesk CRM
SAP Service Cloud vs. Total Support HelpDesk CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A | |
Total Support HelpDesk CRM | N/A | N/A | N/A |
SAP Service Cloud | Total Support HelpDesk CRM | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SAP Service Cloud | Total Support HelpDesk CRM | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
SAP Service Cloud | Total Support HelpDesk CRM | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Conversica Score 9.6 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SAP Service Cloud | Total Support HelpDesk CRM | |
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Likelihood to Recommend | 8.6 (72 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (2 ratings) | - (0 ratings) |
Support Rating | 5.5 (1 ratings) | - (0 ratings) |
Ease of integration | 7.4 (40 ratings) | - (0 ratings) |
SAP Service Cloud | Total Support HelpDesk CRM | |
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Likelihood to Recommend | SAP | Resource Dynamics No answers on this topic |
Pros | SAP | Resource Dynamics No answers on this topic |
Cons | SAP | Resource Dynamics No answers on this topic |
Likelihood to Renew | SAP | Resource Dynamics No answers on this topic |
Support Rating | SAP | Resource Dynamics No answers on this topic |
Alternatives Considered | SAP | Resource Dynamics No answers on this topic |
Return on Investment | SAP | Resource Dynamics No answers on this topic |
ScreenShots |