SAP Subscription Billing vs. Zoho Billing

The last one, we had to add a historical discount for a customer that sent us its usage data with significant delay. Because the software is designed to have a linear flow of onward-looking data, retroactively fixing previous records felt like working against the system. But when we launched a new product with tiered pricing and setup fees, the configuration was fast

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[Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.

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• SAP Subscription Billing helps in reconciliations of data , Posting journals and helps in providing accurate data during month end,
• Subscription Billing integrates with S/4HANA and helps use existing models to create accurate reports.
• Subscription Billing also provides AI capability to enhance the functionality to provide accuracy in data reporting.

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• Integrating with other ZoHo modules
• Pricing

• It is working fine for our organization no improvement needed.

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• Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.

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Based on ROI, it seems like a good investment.

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It scores 8 because it dramatically simplifies SaaS rate configuration and automates complex mid cycle proration out of box. It only looses points due to configuration guard rail

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Zoho Billing covers our subscription and invoicing needs well and fits nicely into our Zoho setup, but its broken GA4 integration is a real limitation for our use case.

No in-house support.

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Not involved in implementation.

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SAP BRIM (Billing and Revenue Innovation Management) is part of SAP portfolio and therefore from package perspective a better choice. We implemented Zuora first but moving over to BRIM; faster implementation, better operations cost and support within SAP RISE Contract Package

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Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.

Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions]. Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.

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• Saves around 20-25% time in creating and checking the invoices/billings data .
• ability to integrate with S/4HANA which is our legacy system helps to use existing data models to save time in creating new ones.

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• We no longer worry about missing payments or tracking the rental program.

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