Saturn Cloud is an ML platform for individuals and teams, available on multiple clouds: AWS, Azure, GCP, and OCI. It provides access to computing resources with customizable amounts of memory and power, including GPUs and Dask distributed computing clusters, in a wholly hosted environment. Saturn Cloud is presented as flexible and straightforward for new data scientists while giving senior and experienced staff the
capabilities and configurability they need.…
$10
hourly $5 credit purchase to start
Sprinklr Service
Score7.9 out of 10
N/A
Sprinklr Service is a Contact Center platform for managing customer interactions across more than 30 voice, social, and digital channels. It centralizes conversation history and customer context as interactions move among email, chat, voice, and social channels. The platform includes embedded AI for intent classification, routing, agent assistance, quality review, and self-service automation. Sprinklr Service also supports Conversational AI, Social Media Customer Service,…
Saturn Cloud is a powerful data science platform that offers numerous benefits to organizations. It simplifies and streamlines the development, deployment, and scaling of data science and machine learning models. The platform addresses common business problems such as scalability, collaboration, efficiency, and cost-effectiveness. With Saturn Cloud, organizations can easily handle large datasets and complex computations, collaborate effectively among data science teams, automate repetitive tasks, optimize workflows, and utilize flexible and cost-efficient cloud resources. By leveraging Saturn Cloud, organizations can accelerate their data science projects, improve productivity, and achieve better outcomes in areas such as predictive modeling, recommendation systems, fraud detection, and more.
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Sprinklr Service has always been well-suited for all of the work we do. As it's all social media content, and most require responses or escalations, Sprinklr Service covers all of that. The only time I think we wouldn't need it is if we were working with a much smaller client who didn't need us to have eyes on so many platforms at once.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Automated notifications for certain types of content or posts from certain users
The reporting options are fantastic.
We've integrated a chatbot seamlessly with Sprinklr modern care so our team members can pick up a conversation if our bot isn't able to provide an answer.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
While Saturn Cloud offers a range of pre-built templates and workflows, there is currently limited support for customization. For example, users may not be able to modify the pre-configured environments that come with the templates, or may find it difficult to integrate their own custom libraries and tools. Offering more flexibility in this area could help users tailor the platform to their specific needs and workflows.
While Saturn Cloud offers a variety of pre-built environments for data science and machine learning workloads, some users may prefer to use custom Docker images instead. However, the platform currently has limited support for Docker, which can be a limitation for users who need to work with specific dependencies or custom libraries. Adding more robust support for Docker could help to make the platform more versatile and adaptable to a wider range of use cases.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I find it difficult to dive into analytics for each social post. The reporting tool gives me an overview of the channels but I would love to look at a breakdown of each post performance.
You currently can't add closed caption subtitles to videos uploaded through Sprinklr so this results in having to revert to the native platform.
I would love to be able to set up a newsfeed that includes posts from a number of our partner accounts, so I can keep up to date with what they're posting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The biggest reason we renewed, and kept up with Sprinklr Modern Care is because it is an active community and there is customer buy-in already. They continue to update and improve the product, but more importantly, the customers are using it. It's easy to switch products when it's not an active component in your daily structure, but switching and migrating the data or providing alternatives becomes difficult when customers have grown accustomed to a specific experience. As long as they continue to improve the available features and the community stays active, renewed use will continue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This is user friendly , better than its counterparts. Anyone familiar working with other cloud solutions for GPU will agree on this. Hence the rating of 10 was given to this. I personally love the fact that I get so much compute time for being a free user which is very efficient in terms of budget
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've spent year designing products so I'm a tough judge when it comes to other solutions. It's clear that Sprinklr Modern Care was designed for the average online consumer with a very user friendly interface. They have made improvements to the admin tools to make that area of the product easier to use as well.
No issues with system availability. They manage updates in off-peak hours and I usually don't notice the changes until I log into the system the next day.
Performance is great and is not negatively effecting our processes. We have to make sure it doesn't effect out load times. Not currently seeing any issues with widgets affecting page load times.
I know the Sprinklr conference calls have been helpful, but sometimes submitting a ticket can be a little daunting. In the past, we've included information in screenshots that are then asked for by a member of the support staff. The turnaround time has been between 3 days, which isn't horrible.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Basic setup took me less than 30 minutes. This includes initial configuration, putting in the initial content, and getting the look-and-feel customized. The domain routing took the normal lag time any other website or blogging service. The really important thing was to get the user accounts setup and begin seeding the system with content before a public launch.
Saturn Cloud provides an R server, that's super important. Even you can write R on CoLab with different settings, but it is inconvenient and slow. Saturn Cloud can give me a different IDE environment that I'm more used to, even if I'm using Python. Whereas CoLab is more dedicated to Jupyter notebook
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
First, we had a social studio which was good in terms of functionalities but slow. After that, we had the chance to use Talkwalker & social bakers which were good tools yet not enough compares to Sprinklr
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Although we are still in the implementation phase with Saturn Cloud, we anticipate significant positive impacts on our business objectives.
The platform is expected to enhance our computational capabilities with its easy access to top-tier NVIDIA GPUs, which should accelerate our AI and machine learning projects. We believe this will lead to reduced development times and faster deployment of our generative AI models.
While Saturn Cloud provides excellent computational resources and reliable uptime, I find that their user interface could be improved. The UI can be unintuitive at times, making it a bit challenging to navigate and configure certain settings. Enhancing the user interface to be more streamlined and user-friendly would significantly improve the overall experience. Having pre-configured stacks readily available would also save time and make the platform even more efficient to use.
Increased employee efficiency: Having a clear, one-stop "shop" where users can leave feedback, ask questions, and find bug fixes or workarounds has saved me (and other community managers at my company) loads of time that was once spent responding to numerous emails on an individual basis.
Better customer service: Since everyone in the company is alerted of what's being written on our forum, it's easy to spot a high-priority issue, delegate to the person in charge, resolve it, and respond as soon as possible.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
