TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sauce Labs

    Score6.8 out of 10
    N/ASauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired…

    $19

    per month

    SentinelOne Singularity

    Score9 out of 10
    N/ASentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.

    $4

    per agent, per month

    Pricing
    Sauce LabsSentinelOne Singularity
    Editions & Modules
    Live Testing
    $19.00
    per month
    Virtual Cloud
    $149.00
    per month
    Singularity Ranger IoT
    $4
    per agent, per month
    Singularity Core
    $6
    per agent, per month
    Singularity Control
    $8
    per agent, per month
    Singularity Complete
    $12
    per agent, per month
    Singularity Cloud
    $36
    per VM/Kubernetes worker node, per month
    Offerings
    Pricing Offerings
    Sauce LabsSentinelOne Singularity
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsFree service available for Open Source projects.—
    More Pricing Information
    Community Pulse
    Sauce LabsSentinelOne Singularity
    Considered Both Products
    Sauce Labs
    No answer on this topic
    SentinelOne
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    18 Answers
    93%
    Implementation went as expected
    13 Answers
    Features
    Sauce LabsSentinelOne Singularity
    Endpoint Security
    Comparison of Endpoint Security features of Sauce Labs and SentinelOne Singularity
    Feature
    Sauce Labs
    -
    Ratings
    SentinelOne Singularity
    9.2
    15 Ratings
    8% above category average
    Anti-Exploit Technology00 Ratings9.614 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.915 Ratings
    Centralized Management00 Ratings8.915 Ratings
    Hybrid Deployment Support00 Ratings8.67 Ratings
    Infection Remediation00 Ratings9.815 Ratings
    Vulnerability Management00 Ratings7.712 Ratings
    Malware Detection00 Ratings9.915 Ratings
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    Sauce LabsSentinelOne Singularity
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    Score8 out of 10
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    Score9.1 out of 10
    Enterprises
    SoapUI Open Source
    Score8.3 out of 10
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    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sauce LabsSentinelOne Singularity
    Likelihood to Recommend
    5.6
    (158 ratings)
    9.5
    (18 ratings)
    Likelihood to Renew
    9.3
    (20 ratings)
    10.0
    (1 ratings)
    Usability
    8.4
    (20 ratings)
    8.6
    (8 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (15 ratings)
    9.2
    (4 ratings)
    Implementation Rating
    7.5
    (6 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Sauce LabsSentinelOne Singularity
    Likelihood to Recommend
    Sauce Labs
    Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
    Incentivized
    Read full review
    SentinelOne
    It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.
    Read full review
    Pros
    Sauce Labs
    • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
    • Provides a rich selection of browser/platform availability for customer issue reproduction
    • Provides a comprehensive set of virtual mobile device configurations for automation and availability
    • Sauce Labs' SaaS and self service tools work and perform well
    Incentivized
    Read full review
    SentinelOne
    • Installs on all of our Windows machines and only requires 1 reboot for the install to finish.
    • It allows you to customize the UI and filters based on your use case.
    • Gives a very high level of visibility into any concerns you have or should have in your network.
    Incentivized
    Read full review
    Cons
    Sauce Labs
    • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
    Incentivized
    Read full review
    SentinelOne
    • Possibly for compatibility with legacy Windows OS's and non Windows OS's.
    • Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
    • Could do better with reporting at the base level subscription.
    Incentivized
    Read full review
    Likelihood to Renew
    Sauce Labs
    As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
    Incentivized
    Read full review
    SentinelOne
    Reliable for simple installation and above all efficient
    Incentivized
    Read full review
    Usability
    Sauce Labs
    It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
    Incentivized
    Read full review
    SentinelOne
    There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple
    Incentivized
    Read full review
    Reliability and Availability
    Sauce Labs
    Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
    Incentivized
    Read full review
    SentinelOne
    No answers on this topic
    Performance
    Sauce Labs
    The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
    Incentivized
    Read full review
    SentinelOne
    No answers on this topic
    Support Rating
    Sauce Labs
    The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
    Incentivized
    Read full review
    SentinelOne
    Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
    Incentivized
    Read full review
    Implementation Rating
    Sauce Labs
    I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
    Read full review
    SentinelOne
    No answers on this topic
    Alternatives Considered
    Sauce Labs
    We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
    Incentivized
    Read full review
    SentinelOne
    SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.
    Incentivized
    Read full review
    Scalability
    Sauce Labs
    With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
    Incentivized
    Read full review
    SentinelOne
    No answers on this topic
    Return on Investment
    Sauce Labs
    • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
    • I can't really speak to the dollars, as I am not privy to the information.
    Incentivized
    Read full review
    SentinelOne
    • SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
    • The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
    Incentivized
    Read full review
    ScreenShots

    Sauce Labs Screenshots

    Screenshot of Sauce Labs UI optimized for continuous integration workflows.

    SentinelOne Singularity Screenshots

    Screenshot of SentinelOne