Sauce Labs is a cloud-based platform
for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous
integration workflows. (The vendor says that when tests are automated and run in parallel on
multiple virtual machines across many different browser, platform and device
combinations, testing time is reduced and developer time is freed up from
managing infrastructure.) The Sauce Labs testing cloud is intended to be paired…
QA in Quality Assurance at EmCash (Banking, 51-200 employees)
Chose Sauce Labs
The Sauce Labs is more expensive than BrowserStack, especially for smaller organizations. Both Sauce Labs and BrowserStack are excellent mobile testing platforms with extensive device coverage, automation capabilities, and reporting and analytics features. While Sauce Labs …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Sauce Labs
I had a better time with API testing in Sauce Labs than Postman, as you are able to do more, and it is easier to understand for the user than Postman.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Sauce Labs
Firebase is pay per use and so was difficult to work out the true costings, it also felt more developer focussed whereas Sauce Labs had better Appium support for our Automation team. AWS Device Farm appeared to require either Android or iOS and we wanted both, so that wasn't a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
VP Customer Success, BFSI in Sales at Qualitest Group (Management Consulting, 5001-10,000 employees)
Chose Sauce Labs
Sauce Labs offers more features than all 3. BrowserStack is less expensive for very limited features. Katalon does not provide the minimum functionality required for most clients. Experitest support is lacking and very difficult to get a response from.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Sauce Labs
Sauce Labs is comparable and we were more familiar with it. I think both works well and in some cases, Perfecto was easier to use since our customer used it and had scenarios already created. Various staff members in our org have used Sauce Labs over the years, and in cases …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Sauce Labs
We used Selenium Webdriver with BDD+ cucumber before SauceLabs. It required some time to configure the cross browser testing, also we had some issues with configurations, errors and etc- it was taking long time. We decided to move on with Saucelabs because - it is in plain …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sales Operations Manager in Sales at Sauce Labs (Internet, 201-500 employees)
Chose Sauce Labs
As we use it internally, we selected it because it was free, but now I can't live without it. I've been a Salesforce admin for four years, and no tool has made a bigger impact on my performance than AQI.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Practice Manager - Digital Assurance in Quality Assurance at Hexaware Technologies (Information Technology & Services, 10,001+ employees)
Chose Sauce Labs
Intuitive UI and fabulous support system make them a great vendor. Sauce Labs has a well structured support system that is extremely important in the current distributed environment.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Sauce Labs
Sauce Labs stacks up to Perfecto with the sauce labs real device test bank is already in place and the vast amount of devices.
Sauce Labs stacks up to AWS Device Farm in a different manner. When a company is looking to implement automation or a CI/CD pipeline price is always a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
QA Analyst in Information Technology at Regal Cinemas (Entertainment, 10,001+ employees)
Chose Sauce Labs
Sauce Labs was chosen over a competitor because they had a fully functional product ready to go. The competitor was selling a roadmap that hadn't yet been fully implemented. There were no guarantees that those features would ever be implemented with the competitor.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Sauce Labs
The UI is much better than Browser Stack. However I think BS was a little quicker to run up and start the tests.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Automation Engineer in Information Technology at Astro (Entertainment, 1001-5000 employees)
Chose Sauce Labs
Sauce Labs provides more features for lesser cost over AWS Device Farm. Sauce Labs provides devices and browsers whereas Device farm provides only devices.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Sauce Labs
Pricing is one of our most concern. Since Cross Browser Testing has increased their price, we were looking for another alternative. We are really happy with Sauce Labs right now. The price is very reasonable and the coverage is always at most. Not to mention that their customer …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sr. Software Development Engineer in Test in Engineering at Duo Security (Computer & Network Security, 501-1000 employees)
Chose Sauce Labs
My company used BrowserStack in the past. It was before I came on board, so I am not sure of the reason that they switched. Ever since I have been here, we have been on SauceLabs, and I am quite pleased with it. I have maintained a private selenium grid at a previous …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Sauce Labs
Previously, we were just using internal tracking systems and internal software in order to track bug issues as well as work on bug issues. With Sauce, there was definitely learning curve as everyone was used to working on the internal systems for over 10 years so it was …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Sauce Labs
I came across BrowserStack after we started using Sauce Labs and I did not find it to be on par with Sauce Labs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Sauce Labs
We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
System Analyst in Information Technology at UnitedHealth Group (Hospital & Health Care, 10,001+ employees)
Chose Sauce Labs
Sauce Labs is the first application I've used for this purpose and therefore don't have much of a radar for the rest of the market. It fills our needs just fine though.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Software Engineer in Test in Engineering at Brightcove (Computer Software, 201-500 employees)
Chose Sauce Labs
I initially went with Sauce Labs due to a reason that no longer exists: access to specific public real devices without having to wait because there's only one of that device. While it's a bummer things changed, with the offering of their dynamic allocation, I'm able to get a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info