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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sauce Labs

    Score6.8 out of 10
    N/ASauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired…

    $19

    per month

    Pricing
    Sauce Labs
    Editions & Modules
    Live Testing
    $19.00
    per month
    Virtual Cloud
    $149.00
    per month
    Offerings
    Pricing Offerings
    Sauce Labs
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsFree service available for Open Source projects.
    More Pricing Information
    Community Pulse
    Sauce Labs
    Considered Both Products
    Sauce Labs
    Chose Sauce Labs
    The Sauce Labs is more expensive than BrowserStack, especially for smaller organizations.
    Both Sauce Labs and BrowserStack are excellent mobile testing platforms with extensive device coverage, automation capabilities, and reporting and analytics features. While Sauce Labs …
    Incentivized
    Chose Sauce Labs
    I had a better time with API testing in Sauce Labs than Postman, as you are able to do more, and it is easier to understand for the user than Postman.
    Incentivized
    Chose Sauce Labs
    Firebase is pay per use and so was difficult to work out the true costings, it also felt more developer focussed whereas Sauce Labs had better Appium support for our Automation team. AWS Device Farm appeared to require either Android or iOS and we wanted both, so that wasn't a …
    Incentivized
    Chose Sauce Labs
    So far have not used other products
    Incentivized
    Chose Sauce Labs
    Sauce Labs offers more features than all 3. BrowserStack is less expensive for very limited features. Katalon does not provide the minimum functionality required for most clients. Experitest support is lacking and very difficult to get a response from.
    Incentivized
    Chose Sauce Labs
    Sauce Labs is comparable and we were more familiar with it. I think both works well and in some cases, Perfecto was easier to use since our customer used it and had scenarios already created. Various staff members in our org have used Sauce Labs over the years, and in cases …
    Incentivized
    Chose Sauce Labs
    We used Selenium Webdriver with BDD+ cucumber before SauceLabs. It required some time to configure the cross browser testing, also we had some issues with configurations, errors and etc- it was taking long time. We decided to move on with Saucelabs because - it is in plain …
    Incentivized
    Chose Sauce Labs
    As we use it internally, we selected it because it was free, but now I can't live without it. I've been a Salesforce admin for four years, and no tool has made a bigger impact on my performance than AQI.
    Incentivized
    Chose Sauce Labs
    Intuitive UI and fabulous support system make them a great vendor. Sauce Labs has a well structured support system that is extremely important in the current distributed environment.
    Incentivized
    Chose Sauce Labs
    The use of emulators makes them a market leader of Perfecto. Perfecto's product felt outdated.
    Incentivized
    Chose Sauce Labs
    Sauce Labs stacks up to Perfecto with the sauce labs real device test bank is already in place and the vast amount of devices.

    Sauce Labs stacks up to AWS Device Farm in a different manner. When a company is looking to implement automation or a CI/CD pipeline price is always a …
    Incentivized
    Chose Sauce Labs
    Sauce Labs was chosen over a competitor because they had a fully functional product ready to go. The competitor was selling a roadmap that hadn't yet been fully implemented. There were no guarantees that those features would ever be implemented with the competitor.
    Incentivized
    Chose Sauce Labs
    The UI is much better than Browser Stack. However I think BS was a little quicker to run up and start the tests.
    Incentivized
    Chose Sauce Labs
    Sauce Labs provides more features for lesser cost over AWS Device Farm. Sauce Labs provides devices and browsers whereas Device farm provides only devices.
    Incentivized
    Chose Sauce Labs
    Pricing is one of our most concern. Since Cross Browser Testing has increased their price, we were looking for another alternative. We are really happy with Sauce Labs right now. The price is very reasonable and the coverage is always at most. Not to mention that their customer …
    Incentivized
    Chose Sauce Labs
    My company used BrowserStack in the past. It was before I came on board, so I am not sure of the reason that they switched. Ever since I have been here, we have been on SauceLabs, and I am quite pleased with it. I have maintained a private selenium grid at a previous …
    Incentivized
    Chose Sauce Labs
    Previously, we were just using internal tracking systems and internal software in order to track bug issues as well as work on bug issues. With Sauce, there was definitely learning curve as everyone was used to working on the internal systems for over 10 years so it was …
    Incentivized
    Chose Sauce Labs
    I came across BrowserStack after we started using Sauce Labs and I did not find it to be on par with Sauce Labs.
    Incentivized
    Chose Sauce Labs
    I haven't done any research myself.
    Incentivized
    Chose Sauce Labs
    We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely …
    Incentivized
    Chose Sauce Labs
    Sauce Labs felt more enterprise ready.
    Incentivized
    Chose Sauce Labs
    Sauce Labs is the first application I've used for this purpose and therefore don't have much of a radar for the rest of the market. It fills our needs just fine though.
    Incentivized
    Chose Sauce Labs
    I initially went with Sauce Labs due to a reason that no longer exists: access to specific public real devices without having to wait because there's only one of that device. While it's a bummer things changed, with the offering of their dynamic allocation, I'm able to get a …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    18 Answers
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    Sauce Labs
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    TestComplete
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    Enterprises
    SoapUI Open Source
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    User Ratings
    Sauce Labs
    Likelihood to Recommend
    5.6
    (158 ratings)
    Likelihood to Renew
    9.3
    (20 ratings)
    Usability
    8.4
    (20 ratings)
    Availability
    10.0
    (4 ratings)
    Performance
    8.0
    (4 ratings)
    Support Rating
    8.3
    (15 ratings)
    Implementation Rating
    7.5
    (6 ratings)
    Configurability
    8.2
    (3 ratings)
    Ease of integration
    9.1
    (2 ratings)
    Product Scalability
    10.0
    (4 ratings)
    Vendor post-sale
    9.0
    (4 ratings)
    Vendor pre-sale
    9.0
    (4 ratings)
    User Testimonials
    Sauce Labs
    Likelihood to Recommend
    Sauce Labs
    Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
    Incentivized
    Read full review
    Pros
    Sauce Labs
    • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
    • Provides a rich selection of browser/platform availability for customer issue reproduction
    • Provides a comprehensive set of virtual mobile device configurations for automation and availability
    • Sauce Labs' SaaS and self service tools work and perform well
    Incentivized
    Read full review
    Cons
    Sauce Labs
    • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
    Incentivized
    Read full review
    Likelihood to Renew
    Sauce Labs
    As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
    Incentivized
    Read full review
    Usability
    Sauce Labs
    It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
    Incentivized
    Read full review
    Reliability and Availability
    Sauce Labs
    Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
    Incentivized
    Read full review
    Performance
    Sauce Labs
    The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
    Incentivized
    Read full review
    Support Rating
    Sauce Labs
    The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
    Incentivized
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    Implementation Rating
    Sauce Labs
    I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
    Read full review
    Alternatives Considered
    Sauce Labs
    We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
    Incentivized
    Read full review
    Scalability
    Sauce Labs
    With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
    Incentivized
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    Return on Investment
    Sauce Labs
    • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
    • I can't really speak to the dollars, as I am not privy to the information.
    Incentivized
    Read full review
    ScreenShots

    Sauce Labs Screenshots

    Screenshot of Sauce Labs UI optimized for continuous integration workflows.