Sauce Labs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sauce Labs
Score 6.9 out of 10
N/A
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired…
$19
per month
Pricing
Sauce Labs
Editions & Modules
Live Testing
$19.00
per month
Virtual Cloud
$149.00
per month
Offerings
Pricing Offerings
Sauce Labs
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional DetailsFree service available for Open Source projects.
More Pricing Information
Community Pulse
Sauce Labs
Considered Both Products
Sauce Labs
Chose Sauce Labs
The Sauce Labs is more expensive than BrowserStack, especially for smaller organizations.
Both Sauce Labs and BrowserStack are excellent mobile testing platforms with extensive device coverage, automation capabilities, and reporting and analytics features. While Sauce Labs …
Chose Sauce Labs
Intuitive UI and fabulous support system make them a great vendor. Sauce Labs has a well structured support system that is extremely important in the current distributed environment.
Chose Sauce Labs
I had a better time with API testing in Sauce Labs than Postman, as you are able to do more, and it is easier to understand for the user than Postman.
Chose Sauce Labs
Firebase is pay per use and so was difficult to work out the true costings, it also felt more developer focussed whereas Sauce Labs had better Appium support for our Automation team. AWS Device Farm appeared to require either Android or iOS and we wanted both, so that wasn't a …
Chose Sauce Labs
Sauce Labs, being focused on the idea of running automated tests and providing proper support, takes away the need to maintain the local in-house infrastructure. It provides videos for all the tests and screenshots as needed. There are capabilities to access logs of failed …
Chose Sauce Labs
As we use it internally, we selected it because it was free, but now I can't live without it. I've been a Salesforce admin for four years, and no tool has made a bigger impact on my performance than AQI.
Chose Sauce Labs
I think BrowserStack is a decent competitor with similar features to Sauce Labs. I have also used VMware, however, VMware takes up a lot of storage on your computer. Sauce Labs has pretty good documentation and webinars which I think are useful for the consumer to understand …
Chose Sauce Labs
Sauce Labs' platform seemed to be the most flexible and I really haven't used much else. Haven't had a need to.
Chose Sauce Labs
Sauce Labs offers more features than all 3. BrowserStack is less expensive for very limited features. Katalon does not provide the minimum functionality required for most clients. Experitest support is lacking and very difficult to get a response from.
Chose Sauce Labs
Sauce Labs is comparable and we were more familiar with it. I think both works well and in some cases, Perfecto was easier to use since our customer used it and had scenarios already created. Various staff members in our org have used Sauce Labs over the years, and in cases …
Chose Sauce Labs
We used Selenium Webdriver with BDD+ cucumber before SauceLabs. It required some time to configure the cross browser testing, also we had some issues with configurations, errors and etc- it was taking long time. We decided to move on with Saucelabs because - it is in plain …
Chose Sauce Labs
We continue to find value in Sauce Labs and have not pursued any other products like it.

Because of our confidence in Sauce Labs, we have over a dozens teams using it for their software development lifecycle and they rely on it for daily builds and test validations and have it …
Chose Sauce Labs
Customer service, security settings and availability were differentiators for Saucelabs
Chose Sauce Labs
I previously used Jenkins for continuous running of our tests. But I found that UI is not very user friendly and also no proper logging and video recording available. So we decided sauce labs over Jenkins.
Chose Sauce Labs
Sauce Labs is easier to configure, also it has a great documentation which helps a non-technical user in a great way. Sauce Labs is pretty good in performance compared to BrowserStack. And with a variety of support for different automation tools, makes a Sauce Labs 100% a first …
Chose Sauce Labs
Sauce labs is faster and integrates with a lot of technologies. Sauce Labs user interface is very user friendly and easy to use. Once you define the parameters for your test runs it is very simple to let that go and just wait for the results, everything gets recorded so you can …
Chose Sauce Labs
Pricing is one of our most concern. Since Cross Browser Testing has increased their price, we were looking for another alternative. We are really happy with Sauce Labs right now. The price is very reasonable and the coverage is always at most. Not to mention that their customer …
Chose Sauce Labs
Sauce labs held it's own against Selenium GRID. Maintenance was a key factor, as this is removed from the equation with Sauce Labs. With a GRID, you have to be on the ball with every latest development with Appium, various drivers, etc. Also, the video replay in sauce labs …
Chose Sauce Labs
The UI is much better than Browser Stack. However I think BS was a little quicker to run up and start the tests.
Chose Sauce Labs
The use of emulators makes them a market leader of Perfecto. Perfecto's product felt outdated.
Chose Sauce Labs
Sauce Labs stacks up to Perfecto with the sauce labs real device test bank is already in place and the vast amount of devices.

Sauce Labs stacks up to AWS Device Farm in a different manner. When a company is looking to implement automation or a CI/CD pipeline price is always a …
Chose Sauce Labs
Sauce Labs was chosen over a competitor because they had a fully functional product ready to go. The competitor was selling a roadmap that hadn't yet been fully implemented. There were no guarantees that those features would ever be implemented with the competitor.
Top Pros
Top Cons
Best Alternatives
Sauce Labs
Small Businesses
BrowserStack
BrowserStack
Score 8.3 out of 10
Medium-sized Companies
ReadyAPI
ReadyAPI
Score 8.1 out of 10
Enterprises
SoapUI Open Source
SoapUI Open Source
Score 7.8 out of 10
All AlternativesView all alternatives
User Ratings
Sauce Labs
Likelihood to Recommend
6.9
(159 ratings)
Likelihood to Renew
9.3
(20 ratings)
Usability
8.4
(20 ratings)
Availability
10.0
(4 ratings)
Performance
8.0
(4 ratings)
Support Rating
8.3
(15 ratings)
Implementation Rating
7.5
(6 ratings)
Configurability
8.2
(3 ratings)
Ease of integration
9.1
(2 ratings)
Product Scalability
10.0
(4 ratings)
Vendor post-sale
9.0
(4 ratings)
Vendor pre-sale
9.0
(4 ratings)
User Testimonials
Sauce Labs
Likelihood to Recommend
Sauce Labs
Having used some of the competitor's tools over the year I would say that SauceLabs provides a lot of value for money if you plan to run long sets of tests with high frequencies. Paying for a single slot means you can run tests whenever you want without creeping costs but it does make running tests in parallel require an extra slot. Currently, our test suite takes over three hours to run and at the moment it is cost prohibitive to purchase an extra slot. However, having access to live testing and integration with Appium is great.
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Pros
Sauce Labs
  • Provides a comprehensive selection of browser and platform versions for test automation and CI/CD pipeline support
  • Provides a rich selection of browser/platform availability for customer issue reproduction
  • Provides a comprehensive set of virtual mobile device configurations for automation and availability
  • Sauce Labs' SaaS and self service tools work and perform well
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Cons
Sauce Labs
  • I've had four changes in account managers over the past couple of years. They ranged from super experienced/advocate to some that seems relatively junior/a bit removed. I understand this happens but clarity on what I can expect with these partnerships would be valuable. What I've gotten in the end has varied dramatically.
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Likelihood to Renew
Sauce Labs
As we currently know, there's nothing on the market with a big feature set like saucelabs at their current price point. Along with the business not having to learn a whole new tool to use again and the ability to refresh our private devices and the continuously growing number of public devices available and features.
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Usability
Sauce Labs
It is an incredibly easy service to use for what its primary intention is. The only reason a point is deducted is because more feature enrichment can be done around the Sauce Connect Proxy utility and the Jenkins Sauce OnDemand plugin. User Account administration also needs more work, such as the addition of user groups, rather than a simple hierarchy of users.
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Reliability and Availability
Sauce Labs
Yes, Sauce labs is always there, and it is easy to troubleshoot when you are having any connectivity issue, they always keep you informed when they plan to perform any type of maintenance window on their side in advance, so you can plan and will not affect your current work. I do not recall any outage.
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Performance
Sauce Labs
The time where they acquired TestObject and were trying to integrate their services would probably be the most annoying time. Annoying as features were in two separate places (websites) for example. But since the introduction of their unified platform, we haven't run into any issues as of yet and we've used them for at least 5-6 years now.
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Support Rating
Sauce Labs
The people here are just so friendly and personable. For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up
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Implementation Rating
Sauce Labs
I am not sure if it's my company that makes getting Sauce Labs integrated into the team difficult or is it Sauce Labs. The process for getting Sauce Labs for a project is quite a tedious process and the information for using Sauce Labs initially is quite lacking. There is little support for getting started
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Alternatives Considered
Sauce Labs
We have also tested out Browser Stack, which at the time was more geared towards manual testing. Although it appeared to support more mobile devices/browsers, we also wanted something that can plugin in easily with our existing Selenium test scripts. Sauce Labs was definitely more geared towards our goals at the moment which were to automation functional/regression testing and build it into our release pipeline.
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Scalability
Sauce Labs
With private devices, you have full reign over usage of them, so no complaints there. Public devices are available if no one else is using it, which is understandable. Browser VMs are based on number of open sessions and Saucelabs give you a certain number depending on what you need. If you need more, then you pay for more. It is as simple as that. You need more devices, then you can pay for more private ones too. A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
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Return on Investment
Sauce Labs
  • Eh... Negligible? Being on AWS West makes it quite a few hops for us, so the process times out every now and again. That is frustrating.
  • I can't really speak to the dollars, as I am not privy to the information.
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ScreenShots

Sauce Labs Screenshots

Screenshot of Sauce Labs UI optimized for continuous integration workflows.