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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScaleFactor

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Austin-based ScaleFactor provides their small business accounting automation platform designed to combine software and expert assistance to SMBs and remove concern for financial, tax and accounting challenges.N/A

    Stripe Payments

    Score9 out of 10
    N/AStripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…

    $0.02

    per charge

    Pricing
    ScaleFactorStripe Payments
    Editions & Modules
    No answers on this topic
    Sigma
    $0.02
    per charge
    Radar
    $0.05
    per screened transaction
    Issuing
    $0.10
    per virtual card
    Terminal
    2.7% + 0.05
    per successful charge
    Integrated
    2.9% + 0.30
    per successful charge
    Atlass
    $500
    one-time fee
    Premium Support
    1,800
    per month
    Customized
    Contact sales team
    Offerings
    Pricing Offerings
    ScaleFactorStripe Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ScaleFactorStripe Payments
    Considered Both Products
    ScaleFactor
    No answer on this topic
    Stripe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    50 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    48 Answers
    Features
    ScaleFactorStripe Payments
    Security
    Comparison of Security features of ScaleFactor and Stripe Payments
    Feature
    ScaleFactor
    9.5
    4 Ratings
    15% above category average
    Stripe Payments
    -
    Ratings
    Single sign-on capability9.54 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ScaleFactor and Stripe Payments
    Feature
    ScaleFactor
    9.6
    5 Ratings
    20% above category average
    Stripe Payments
    -
    Ratings
    Dashboards9.55 Ratings00 Ratings
    Standard reports9.54 Ratings00 Ratings
    Custom reports10.02 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of ScaleFactor and Stripe Payments
    Feature
    ScaleFactor
    9.5
    5 Ratings
    22% above category average
    Stripe Payments
    -
    Ratings
    Accounts payable10.04 Ratings00 Ratings
    Accounts receivable9.02 Ratings00 Ratings
    Cash management9.03 Ratings00 Ratings
    Bank reconciliation9.55 Ratings00 Ratings
    Expense management9.55 Ratings00 Ratings
    Multi-division support9.04 Ratings00 Ratings
    Regulations compliance9.54 Ratings00 Ratings
    Electronic tax filing10.03 Ratings00 Ratings
    Self-service portal9.04 Ratings00 Ratings
    Standardized Processes10.03 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of ScaleFactor and Stripe Payments
    Feature
    ScaleFactor
    9.0
    4 Ratings
    21% above category average
    Stripe Payments
    -
    Ratings
    Inventory tracking9.04 Ratings00 Ratings
    Customization
    Comparison of Customization features of ScaleFactor and Stripe Payments
    Feature
    ScaleFactor
    9.0
    2 Ratings
    17% above category average
    Stripe Payments
    -
    Ratings
    Plug-ins9.02 Ratings00 Ratings
    Payment Gateways
    Comparison of Payment Gateways features of ScaleFactor and Stripe Payments
    Feature
    ScaleFactor
    -
    Ratings
    Stripe Payments
    7.6
    8 Ratings
    3% above category average
    Fraud Detection00 Ratings7.28 Ratings
    API or SDK00 Ratings8.68 Ratings
    Recurring Payment Support00 Ratings6.68 Ratings
    Billing and Invoicing Support00 Ratings8.68 Ratings
    Global Support00 Ratings8.07 Ratings
    Payment Form Acceptance00 Ratings6.67 Ratings
    Best Alternatives
    ScaleFactorStripe Payments
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ScaleFactorStripe Payments
    Likelihood to Recommend
    9.5
    (5 ratings)
    8.9
    (85 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    9.5
    (2 ratings)
    7.5
    (7 ratings)
    Support Rating
    7.5
    (2 ratings)
    10.0
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ScaleFactorStripe Payments
    Likelihood to Recommend
    ScaleFactor
    I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more. ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
    Incentivized
    Read full review
    Stripe
    We had a client who wanted a QR to use in their marketing, which enabled their clients to donate to us. It was so useful to be able to set it up, and we can track the views and donations received using this code. Another client with issues with our website wanted to set up a monthly subscription, so I sent her a payment link, which worked brilliantly. For clients that want to make one-time donations, it also lets the client choose the amount. The only scenario where we haven't been able to help is when clients want to change the card associated with the payment - whilst we understand it is for security/gdpr, it means they have to cancel and set up something new, which poses the danger that we may lose them as a customer.
    Incentivized
    Read full review
    Pros
    ScaleFactor
    • ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff
    • Presenting data clearly.
    Incentivized
    Read full review
    Stripe
    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Incentivized
    Read full review
    Cons
    ScaleFactor
    • Could connect with All saving accounts i.e. Building society saving aswell as major banks.
    • When a connected bank or savings account hasn't been used for a month or 2 it could show a 0 transaction to keep it updated rather then saying "last updated 3 months ago"
    Incentivized
    Read full review
    Stripe
    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    ScaleFactor
    No answers on this topic
    Stripe
    Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
    Incentivized
    Read full review
    Usability
    ScaleFactor
    ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff.
    Incentivized
    Read full review
    Stripe
    Stripe offers a very easy-to-navigate platform with many different functions. From linking it to our website and accounting platform to tracking our payments, being able to issue a refund quickly if required, and setting up QR codes and payment links for subscriptions or one-time donations, it really covers so many aspects that we need and use on a weekly and monthly basis.
    Incentivized
    Read full review
    Support Rating
    ScaleFactor
    Not sure if support is still available.
    Incentivized
    Read full review
    Stripe
    Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
    Incentivized
    Read full review
    Implementation Rating
    ScaleFactor
    No answers on this topic
    Stripe
    It took less than an hour to have everything setup and running
    Incentivized
    Read full review
    Alternatives Considered
    ScaleFactor
    Scale factor, can be used like Xero I believe. However all my past data was already stored in Xero so I used it as an add on. It is a lot more user friendly and helpful, i.e. you don't need to be an accountant to use it. However I am not sure it is useable anymore or supported, so i have gone back to using Xero alone.
    Incentivized
    Read full review
    Stripe
    Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
    Incentivized
    Read full review
    Return on Investment
    ScaleFactor
    • They have been fundamental in helping us grow and scale at a relatively low cost in comparison to out-sourcing these functions. We can spend more on other items that can fuel growth while knowing the back end is taken care of.
    • They provide automated supports for key areas like payroll, expenses, etc so that we can quickly get back to focusing on the other items.
    Incentivized
    Read full review
    Stripe
    • It makes getting money from your clients really easy
    • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
    • It is very easy to integrate with online assets of the company
    • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
    • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
    Incentivized
    Read full review
    ScreenShots

    ScaleFactor Screenshots

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