Scribe vs. Userlane

Scribe

3 Reviews and Ratings

Userlane

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Scribe	Score10 out of 10	N/A	Scribe automatically creates step-by-step guides for any process completed on a computer. It captures mouse clicks and keystrokes and turns them into editable step-by-step instructions and screenshots instantly. Scribes can be shared to anyone via a link or in-app with team members. They can also be embedded in any other site or platform using HTML. Users can also download a Scribe as a PDF. A Scribe can also be edited in the future if a process changes, and the new version reflects…	$0 per month per user
Userlane	Score10 out of 10	Enterprise companies (1,001+ employees)	Userlane is a software adoption platform for organizations in healthcare, financial services, manufacturing, and pharma. Most organizations can see that people struggle with their software, but not where, or what it costs. Userlane closes that gap with a loop. It measures where people get stuck, acts inside the application at the moment it happens, and measures again to show what changed. Analytics tools find the problem but leave the fixing to…	N/A

Pricing

Scribe

Userlane

Basic: $0
per month per user
Pro: $29
per month per user

No answers on this topic

Pricing Offerings
Scribe	Userlane
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	Yes

No setup fee

Required

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The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.

Best Alternatives
	Scribe	Userlane
Small Businesses	No answers on this topic	Pendo.io Score8.5 out of 10
Medium-sized Companies	No answers on this topic	Whatfix Score10 out of 10
Enterprises	No answers on this topic	Whatfix Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Scribe	Userlane
Likelihood to Recommend	10.0 (1 ratings)	9.1 (4 ratings)
Usability	10.0 (1 ratings)	9.1 (1 ratings)

User Testimonials
	Scribe	Userlane
Likelihood to Recommend	Scribe If you need to make any kind of instruction and your programmes are on Chrome you can document any procedure in a matter of minutes, you can then edit it and make extra notes and explain things in more detail. I can't think of any business that could not use this, unless IT block it Sandra Karamitelios Recruitment Specialist Read full review	Userlane Well suited: Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain Not so well suited: Desktop apps -- > Doesn't really work for desktop Mobile apps --> Limited support, only works for web-based mobile apps Small user base (less than 50 users) --> Not required when there are only a few users Verified User Read full review
Pros	Scribe No answers on this topic	Userlane Unbiased people and company. Professional team. Solution oriented team. Incentivized Verified User Read full review
Cons	Scribe No answers on this topic	Userlane Need to Improve User level analytics Need to Improve UX/UI Need to improve reporting More option to export the analytics report ,Currently you can export in PDF. Incentivized Ashish Ranjan Naik Vice President of Sales Read full review
Usability	Scribe The layout is easy to follow, when you are looking at their instructions they are very clear and easy to follow, the help section is easy. Once you have learned the control buttons it's very simple. Editing is very easy as you just click on the section, edit what you want. You can delete and copy easily Sandra Karamitelios Recruitment Specialist Read full review	Userlane Easy to use content editor, no specific knowledge needed Super fast to create interactive guides, went live within days Clean and actionable analytics, not too bloated Verified User Read full review
Alternatives Considered	Scribe No answers on this topic	Userlane I haven't used any other to much extent. Incentivized Verified User Read full review
Return on Investment	Scribe No answers on this topic	Userlane Higher conversion rate. Less support needed. Proactive communication solves the most user questions. Incentivized Verified User Read full review
ScreenShots	Scribe Screenshots	Userlane Screenshots