TrustRadius: an HG Insights company

SecureLink Enterprise Access vs. UniFi Cloud Gateways

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SecureLink Enterprise Access

    Score9.2 out of 10
    N/ASecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A

    UniFi Cloud Gateways

    Score8.3 out of 10
    N/AUbiquiti Networks supports enterprise network security and wireless WAN via the WiFi integrated UniFi Cloud Gateways, including the Dream Router 7, and the UniFi Express 7.N/A
    Pricing
    SecureLink Enterprise AccessUniFi Cloud Gateways
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SecureLink Enterprise AccessUniFi Cloud Gateways
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SecureLink Enterprise AccessUniFi Cloud Gateways
    Considered Both Products
    SecureLink
    No answer on this topic
    Ubiquiti Networks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    10 Answers
    Best Alternatives
    SecureLink Enterprise AccessUniFi Cloud Gateways
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Forcepoint SWG
    Score8 out of 10
    Enterprises
    Forescout Vistaro Platform
    Score6.7 out of 10
    Skyhigh Secure Web Gateway
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SecureLink Enterprise AccessUniFi Cloud Gateways
    Likelihood to Recommend
    8.3
    (2 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    8.6
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SecureLink Enterprise AccessUniFi Cloud Gateways
    Likelihood to Recommend
    SecureLink
    It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
    Read full review
    Ubiquiti Networks
    Ubiquiti's wireless WAN solution is suitable for usage in businesses of all sizes. Smaller businesses may not profit as much from the integration of Wi-Fi devices due to the high expense of doing so, hence the cost-benefit analysis favors larger businesses. In big and medium-sized businesses, having access to such tools improves network security and administration by allowing for several, conceptually separate networks to be managed and made available from a single Wi-Fi access point.
    Incentivized
    Read full review
    Pros
    SecureLink
    • Easy to setup on a client PC or server for access
    • Organizes client connections by gatekeeper so it is easy to find what you need
    • File transfer option is great for uploading files to client servers
    Read full review
    Ubiquiti Networks
    • Automatically load balances based on band. Makes it simple to spread out users.
    • Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
    • Continually add new features and improvements with their FREE software upgrades
    Incentivized
    Read full review
    Cons
    SecureLink
    • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
    • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
    • I would love to see an App. I know they are working on this as well.
    Read full review
    Ubiquiti Networks
    • Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
    • No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.
    Incentivized
    Read full review
    Likelihood to Renew
    SecureLink
    We are happy using securelink to access our client environments
    Read full review
    Ubiquiti Networks
    No answers on this topic
    Usability
    SecureLink
    No answers on this topic
    Ubiquiti Networks
    The interface is user friendly and the ability to access cloud interface from anywhere in the world is a solid plus for UniFi Cloud Gateways.
    Incentivized
    Read full review
    Support Rating
    SecureLink
    The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
    Read full review
    Ubiquiti Networks
    We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week
    Read full review
    Alternatives Considered
    SecureLink
    Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
    Read full review
    Ubiquiti Networks
    In the past, we used D-Link wi-fi devices, where centralized management was not possible, distributing the same SSID through several devices. Which cost configuration time and instability in the use between one point and another, because eventually, this transition between a device and another by a client was not transparent and functional as it is today with the Ubiquiti solution.
    Incentivized
    Read full review
    Return on Investment
    SecureLink
    • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
    • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
    • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
    Read full review
    Ubiquiti Networks
    • Huge cost savings. Buy it once and you are done, no annual renewals.
    • Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
    • Very little maintenance, set it and forget it. Allows us to focus on other tasks.
    Incentivized
    Read full review
    ScreenShots