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SentinelOne Singularity vs. Trend Micro Worry-Free Services Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SentinelOne Singularity

    Score9 out of 10
    N/ASentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.

    $4

    per agent, per month

    Trend Micro Worry-Free Services Suite

    Score8.3 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
    Pricing
    SentinelOne SingularityTrend Micro Worry-Free Services Suite
    Editions & Modules
    Singularity Ranger IoT
    $4
    per agent, per month
    Singularity Core
    $6
    per agent, per month
    Singularity Control
    $8
    per agent, per month
    Singularity Complete
    $12
    per agent, per month
    Singularity Cloud
    $36
    per VM/Kubernetes worker node, per month
    No answers on this topic
    Offerings
    Pricing Offerings
    SentinelOne SingularityTrend Micro Worry-Free Services Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SentinelOne SingularityTrend Micro Worry-Free Services Suite
    Considered Both Products
    SentinelOne
    Chose SentinelOne Singularity
    SentinelOne is definitely next-gen endpoint protection which makes it better than Symantec or Trend in that category. It prevents attacks and installs, allows you to monitor and update on the fly and works well overall. Also it is not as bulky as other products so you don't get …
    Incentivized
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    14 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    SentinelOne SingularityTrend Micro Worry-Free Services Suite
    Endpoint Security
    Comparison of Endpoint Security features of SentinelOne Singularity and Trend Micro Worry-Free Services Suite
    Feature
    SentinelOne Singularity
    9.2
    15 Ratings
    8% above category average
    Trend Micro Worry-Free Services Suite
    9.3
    4 Ratings
    9% above category average
    Anti-Exploit Technology9.614 Ratings9.53 Ratings
    Endpoint Detection and Response (EDR)9.915 Ratings9.13 Ratings
    Centralized Management8.915 Ratings10.04 Ratings
    Hybrid Deployment Support8.67 Ratings9.92 Ratings
    Infection Remediation9.815 Ratings9.14 Ratings
    Vulnerability Management7.712 Ratings10.03 Ratings
    Malware Detection9.915 Ratings7.44 Ratings
    Best Alternatives
    SentinelOne SingularityTrend Micro Worry-Free Services Suite
    Small Businesses
    Bitdefender GravityZone
    Score8 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SentinelOne SingularityTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    9.5
    (18 ratings)
    9.9
    (10 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (8 ratings)
    9.9
    (4 ratings)
    Support Rating
    9.2
    (4 ratings)
    9.4
    (2 ratings)
    User Testimonials
    SentinelOne SingularityTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    SentinelOne
    It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.
    Read full review
    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
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    Pros
    SentinelOne
    • Installs on all of our Windows machines and only requires 1 reboot for the install to finish.
    • It allows you to customize the UI and filters based on your use case.
    • Gives a very high level of visibility into any concerns you have or should have in your network.
    Incentivized
    Read full review
    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
    Read full review
    Cons
    SentinelOne
    • Possibly for compatibility with legacy Windows OS's and non Windows OS's.
    • Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
    • Could do better with reporting at the base level subscription.
    Incentivized
    Read full review
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
    Read full review
    Likelihood to Renew
    SentinelOne
    Reliable for simple installation and above all efficient
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Usability
    SentinelOne
    There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple
    Incentivized
    Read full review
    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
    Read full review
    Support Rating
    SentinelOne
    Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
    Incentivized
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    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
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    Alternatives Considered
    SentinelOne
    SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.
    Incentivized
    Read full review
    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
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    Return on Investment
    SentinelOne
    • SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
    • The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
    Incentivized
    Read full review
    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
    ScreenShots

    SentinelOne Singularity Screenshots

    Screenshot of SentinelOne