Likelihood to Recommend Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
Read full review UXCam App Analytics help identify the user pain points and improvement areas within our app. It helps observe the app from a customer's perspective and hence communication around any new updates with stakeholders get easy. These can be times when we aren't able to view the complete recordings due to delays in loading or randomisation of samples.
Read full review Pros Great web interface. Lots of data available in a really clean format, with filtering options and more. Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course). Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated! Very generous free tier – 10,000 events per month. We're nowhere near that yet. Read full review User flow mapping. It shows how users are navigating in the app. App crashes User session recordings Segmentation on devices, OS versions, processors etc Read full review Cons Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert. Alert Copying. Being able to copy an alert from one project to another would be super beneficial. Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box. Read full review Loading time is high due to which we have to wait a lot sometimes In heatmaps, more properties can be added eg. User cohort, experiment id Provide filters to easily check the recordings by screen and feature dropoffs Read full review Alternatives Considered We used
Rollbar but didn't like the configuration its not easy. And also doesn't support wide features like Sentry although its a cheaper option but doesn't have the dash-boarding like Sentry and its was not easy to integrate webhooks for different purposes. Somehow many people in company where not able to understand
Rollbar dashboard who were very much used to Sentry.
Read full review UXCam provided higher coverage of features than
Mixpanel or
Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.
Read full review Return on Investment It helped stabilize our system in the beginning We had to take it down later due to internal reasons and majorly because of cost-cutting process If someone has a unstable system and have no way to figure out what to do, can use sentry at least temporarily along with some other APM to fix their system faster Read full review Improved conversions and funnels Better user experience and NPS Achieving our ambitious yearly targets well before year end Read full review ScreenShots UXCam App Analytics Screenshots