Sentry vs. UXCam Product Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sentry
Score 8.7 out of 10
N/A
Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.
$26
per month
UXCam Product Analytics
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
UXCam is a product analytics platform with an integrated AI analyst for mobile apps and websites. The company states that they currently serve customers in 50+ countries and processes 100B+ data points every month.N/A
Pricing
SentryUXCam Product Analytics
Editions & Modules
Team
$26
per month
Business
$80
per month
Developer
Free
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
SentryUXCam Product Analytics
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SentryUXCam Product Analytics
Best Alternatives
SentryUXCam Product Analytics
Small Businesses
GitLab
GitLab
Score 8.6 out of 10
Fullstory
Fullstory
Score 9.3 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.6 out of 10
Whatfix
Whatfix
Score 9.9 out of 10
Enterprises
GitLab
GitLab
Score 8.6 out of 10
Whatfix
Whatfix
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SentryUXCam Product Analytics
Likelihood to Recommend
9.0
(15 ratings)
9.0
(2 ratings)
Usability
8.0
(3 ratings)
-
(0 ratings)
User Testimonials
SentryUXCam Product Analytics
Likelihood to Recommend
Sentry
Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
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UXCam
UXCam App Analytics help identify the user pain points and improvement areas within our app. It helps observe the app from a customer's perspective and hence communication around any new updates with stakeholders get easy. These can be times when we aren't able to view the complete recordings due to delays in loading or randomisation of samples.
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Pros
Sentry
  • Great web interface. Lots of data available in a really clean format, with filtering options and more.
  • Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
  • Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
  • Very generous free tier – 10,000 events per month. We're nowhere near that yet.
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UXCam
  • User flow mapping. It shows how users are navigating in the app.
  • App crashes
  • User session recordings
  • Segmentation on devices, OS versions, processors etc
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Cons
Sentry
  • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
  • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
  • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
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UXCam
  • Loading time is high due to which we have to wait a lot sometimes
  • In heatmaps, more properties can be added eg. User cohort, experiment id
  • Provide filters to easily check the recordings by screen and feature dropoffs
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Usability
Sentry
Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...
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UXCam
No answers on this topic
Alternatives Considered
Sentry
It is cheaper and offers better support for front-end applications for enterprise large environments with more then 30 scrum teams and hundreds of micro frontend applications. The configuration options, both with the agent and from the user interface, are superior to other tools, and the documentation is also very easy to use.
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UXCam
UXCam provided higher coverage of features than Mixpanel or Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.
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Return on Investment
Sentry
  • So it has helped us for quick error resolutions.
  • From dashboard we are able to assign errors to particular member and see when its resolved.
  • Without customer informing us about errors we know what happened in real time helps in customer service also.
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UXCam
  • Improved conversions and funnels
  • Better user experience and NPS
  • Achieving our ambitious yearly targets well before year end
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ScreenShots

UXCam Product Analytics Screenshots

Screenshot of Retention analyticsScreenshot of User journey analyticsScreenshot of DashboardsScreenshot of Session replayScreenshot of HeatmapsScreenshot of Screen flows