Service Fusion vs. Simpro

Service Fusion

7 Reviews and Ratings

Simpro

11 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Service Fusion	Score 8.2 out of 10	N/A	Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.	$99 per month
Simpro	Score 7.6 out of 10	N/A	Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…	N/A

Pricing

Service Fusion

Simpro

Editions & Modules

Starter: $99.00
per month
Plus: $199.00
per month
Pro: $349.00
per month

No answers on this topic

Offerings

Pricing Offerings
Service Fusion	Simpro
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Service Fusion	Simpro
Top Pros	Pro Job sites Pro Customer management	Pro Call logs Pro Easy to reach Pro Client information
Top Cons	Minus Access permissions Minus 3rd party Minus 3rd party applications	Minus Generate reports Minus Sales force Minus Sales people

Best Alternatives
	Service Fusion	Simpro
Small Businesses	Kickserv Score 9.3 out of 10	Kickserv Score 9.3 out of 10
Medium-sized Companies	Jotform Score 8.7 out of 10	Jotform Score 8.7 out of 10
Enterprises	ServiceNow Customer Service Management Score 7.9 out of 10	ServiceNow Customer Service Management Score 7.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Service Fusion	Simpro
Likelihood to Recommend	9.0 (1 ratings)	8.2 (6 ratings)
Support Rating	- (0 ratings)	9.0 (2 ratings)

User Testimonials
	Service Fusion	Simpro
Likelihood to Recommend	Service Fusion Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits! Incentivized BW Braden Woods Director of Business Development and Marketing Read full review	Simpro Software Very convenient to manage jobs, quotes, and clients' profiles. There is a home for improvement for project management. So far, I am not really happy with the Gantt chart feature, it is not very customizable and we end up with another system for that. It would be also great if there was a project management dashboard where we could have an overview of the most critical projects and their status. Incentivized Verified User Anonymous Read full review
Pros	Service Fusion GPS Integration for routing agents/technicians to job sites. Reporting, especially post-ticket completion. Customer Management - containing all pertinent files and information for a given customer. Incentivized BW Braden Woods Director of Business Development and Marketing Read full review	Simpro Software Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill. simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients. Incentivized CB Cheryl Bach CFO (Chief Financial Officer) Read full review
Cons	Service Fusion Integrations with 3rd Party Applications - especially CRM. Access permissions are complicated and somewhat unnecessary. Incentivized BW Braden Woods Director of Business Development and Marketing Read full review	Simpro Software Converting quotes into projects. Managing a project in an easy way and managing the labour for a job. having the flexibility to manage labour days and not in just hours. Incentivized Verified User Anonymous Read full review
Support Rating	Service Fusion No answers on this topic	Simpro Software It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it. Incentivized AM Andrew Means Project Manager Read full review
Alternatives Considered	Service Fusion No answers on this topic	Simpro Software Motorcentral, a software that is part of Trade Me and helps car dealer to manage their stock. Based on my experience, simPRO has way more features and better customer service. Motorcentral doesn't have help to keep most tasks under one system, the only real advantage is that they integrate with the car dealer website so that the stock is always up to date. Incentivized Verified User Anonymous Read full review
Return on Investment	Service Fusion Postive ROI. Streamlined scheduling process for field service calls. Reporting has generated a traceable trail for long-term customers, to help better serve their needs. Incentivized BW Braden Woods Director of Business Development and Marketing Read full review	Simpro Software Increased team collaboration. Increased inventory awareness. Decreased down time between jobs. Incentivized Verified User Anonymous Read full review
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