ServiceNow App Engine vs. Mitratech TAP Workflow Automation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow App Engine
Score 8.8 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
Mitratech TAP Workflow Automation
Score 7.5 out of 10
N/A
TAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and deploy workflows without coding or IT involvement. TAP's open API enables clients to integrate into existing tools to drive automation across the organization.N/A
Pricing
ServiceNow App EngineMitratech TAP Workflow Automation
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ServiceNow App EngineMitratech TAP Workflow Automation
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ServiceNow App EngineMitratech TAP Workflow Automation
Top Pros
Top Cons
Features
ServiceNow App EngineMitratech TAP Workflow Automation
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
ServiceNow App Engine
8.7
3 Ratings
0% above category average
Mitratech TAP Workflow Automation
-
Ratings
Visual Modeling8.73 Ratings00 Ratings
Drag-and-drop Interfaces9.33 Ratings00 Ratings
Platform Security8.73 Ratings00 Ratings
Platform User Management8.33 Ratings00 Ratings
Reusability8.33 Ratings00 Ratings
Platform Scalability8.73 Ratings00 Ratings
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User Ratings
ServiceNow App EngineMitratech TAP Workflow Automation
Likelihood to Recommend
8.7
(4 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
5.5
(2 ratings)
User Testimonials
ServiceNow App EngineMitratech TAP Workflow Automation
Likelihood to Recommend
ServiceNow
The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.
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Mitratech
From my few months of using the tool, I believe the tool would be best suited for Legal Ops (Contracting) & Procurement. Maybe even in competitive bidding (strategic sourcing: eg RFP & RFX). The tool may be less appropriate for Payment Processing/Collecting.
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Pros
ServiceNow
  • Raising request to the client side .
  • Maintaining record of work flows.
  • Connecting with other groups in a project.
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Mitratech
  • Creating a user community and sharing knowledge of automation best practices.
  • Easy to use form and workflow builder.
  • Responsive and knowledgeable technical team.
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Cons
ServiceNow
  • Sometimes attachments do not get linked with the tickets
  • Sometimes updating ticket state causes an issue
  • Requires stable internet connection to work smoothly
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Mitratech
  • Adding form fields can be quite tedious as it has to be added to every stage/relationship.
  • It's difficult to remember where a certain condition/formula sits.
  • I wish the workflow itself can be exported for presentation/demo/documentation purposes.
  • I wish there was a way for more than one admin to configure the tool at the same time.
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Alternatives Considered
ServiceNow
ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.
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Mitratech
Autodesk selected TAP because of its ability to handle more complex workflows. We vetted a lot of "light" automation solutions but wanted a tool that was flexible enough to handle our more extensive use cases.
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Return on Investment
ServiceNow
  • It has a positive impact on our business.
  • Clients security concerns are solved using service now
  • It maintains record of large infrastructure.
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Mitratech
  • Required fields force robust disclosure information up front.
  • Workday integration enables pre-population of fields which reduces manual entry and saves compliance time.
  • Emails, communications, and disclosure decision memos and stored in a centralized database which helps our team keep compliant records.
  • Automated reminders have led to less ‘chasing’ by compliance.
  • Improved UX has encouraged and increased disclosures, mitigating our company's risk.
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ScreenShots