ServiceNow IT Asset Management vs. vRealize Suite & vCloud Suite (discontinued)

Everything in your SN instance is based on your CMDB data. Having Asset Management to store all of the info, as well as the out-of-the-box dashboards and visualizations to assist, is great! Being able to pinpoint where we are in our maturing process and what steps we need to take to move forward is super helpful!

It is most suited where there multi cloud platform as VCloud suite provides most 2 important licences i.e. Vsphere 9India's leading hypervisor) and Vrealize Suite which helps to automate and also simplies IT management by making the solution most agile, efficient and easy to use. If there is a simple environment with just few servers where there is need for only 2-3 VMs, i will not recommend this.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Single place portal for employees and IT for assets assigned
• Track the requests raised by employees and manage the historical record for reference

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• One management platform for all the VMs across datacenters
• Automation of IT management
• Makes IT or Cloud management more agile and efficient.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The ITAM dashboards and forms can feel overwhelming for agents or managers who don’t use the system every day.
• While the reporting tools are robust. building custom, dynamic reports still requires a decent understanding of the ServiceNow Platform.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• There is nothing exactly like cons but one must should check all the features, it can be confusing at the times.
• It can be expensive as compared to some other products available in the market.
• Implementation can be little tricky, should done by Vmware engineer

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

On overall look, ServiceNow IT Asset Management works amazingly well and it is easy to use for beginners. It is a great tool for all types of companies and with customisation and integration options, ServiceNow IT Asset Management becomes a giant. There are few scope of improvements which when done, will level this tool up.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Servicenow is used in most of the organizations today owing to its easy UI and capability to integrate with other softwares. Hence I have chosen to review the same as this will highly help others to get an understanding of the tool and proceed as per that. It will help businesses to take a correct path.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

VCloud mostly provides cloud management platform, all others also provide the same plus some other features so, Vcloud can be little less expensive in comparison to other solutions available in market. Also, it's very easy to use and deploy and manage your cloud platform. It is widely used by mid scale as well as large scale companies.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• By tracking license usage, we’ve been able to reallocate unused licenses instead of purchasing new ones, saving thousands annually.
• With the integration to Amazon Connect and Zoom Phone, agents can instantly view user assets during calls, which has reduced average resolution time and improved customer satisfaction scores.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Positive only- Vrealize suite helps is IT automation by making it cost-effective and efficient.
• Less time is consumed by our IT administrators because of Automating process and they can do better monitoring
• It can be really cost effective for if any company wants to make private cloud. It did the same with us as through vCloud we get all the VMware software required.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info