IT asset management made easy
Overall Satisfaction with ServiceNow IT Asset Management
We have thousands of employees at work who are given various assets like monitors, work phones, laptops, and each department has its own rules for the allocation of these assets to employees, the service now IT asset management helps manage these effectively for the IT department at Yahoo. Employees can raise a ticket to request any new asset and it gets assigned to the managers for approval. Managers have their own portal to check his/her org assets.
Pros
- Single place portal for employees and IT for assets assigned
- Track the requests raised by employees and manage the historical record for reference
Cons
- The UI could be better, the tab list column could be refreshed to more modern UX.
- Ease of use
- Integration with email notification
- Engineers see an improvement in requesting assets, this can be done within 5 minutes in most cases
Do you think ServiceNow IT Asset Management delivers good value for the price?
Yes
Are you happy with ServiceNow IT Asset Management's feature set?
Yes
Did ServiceNow IT Asset Management live up to sales and marketing promises?
Yes
Did implementation of ServiceNow IT Asset Management go as expected?
Yes
Would you buy ServiceNow IT Asset Management again?
Yes
Comments
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