Overall Satisfaction with ServiceNow IT Asset Management
We have thousands of employees at work who are given various assets like monitors, work phones, laptops, and each department has its own rules for the allocation of these assets to employees, the service now IT asset management helps manage these effectively for the IT department at Yahoo. Employees can raise a ticket to request any new asset and it gets assigned to the managers for approval. Managers have their own portal to check his/her org assets.
- Single place portal for employees and IT for assets assigned
- Track the requests raised by employees and manage the historical record for reference
- The UI could be better, the tab list column could be refreshed to more modern UX.
- Engineers see an improvement in requesting assets, this can be done within 5 minutes in most cases
Do you think ServiceNow IT Asset Management delivers good value for the price?
Are you happy with ServiceNow IT Asset Management's feature set?
Did ServiceNow IT Asset Management live up to sales and marketing promises?
Did implementation of ServiceNow IT Asset Management go as expected?
Would you buy ServiceNow IT Asset Management again?
Perfect for the organization with hundreds or thousands of employees who need to manage the multiple assets to employees, in the majority of the cases these are not 1-1 assignments. The managers can track any pending approvals in case they have missed approving/denying any assets to his/her reporting org. This also can help customize [were] to say some org only uses Mac and not windows.