ServiceNow IT Service Management vs. USU Software Asset Management
ServiceNow IT Service Management vs. USU Software Asset Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year | |
USU Software Asset Management | N/A | USU Software Asset Management, replacing the former Aspera SmartTrack is a software asset management and license optimization toolset. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ServiceNow IT Service Management | USU Software Asset Management | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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ServiceNow IT Service Management | USU Software Asset Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | No answers on this topic |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Freshservice Score 8.7 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Freshservice Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ServiceNow IT Service Management | USU Software Asset Management | |
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Likelihood to Recommend | 8.2 (78 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (13 ratings) | - (0 ratings) |
Usability | 6.3 (11 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (22 ratings) | - (0 ratings) |
Online Training | 1.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (3 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
ServiceNow IT Service Management | USU Software Asset Management | |
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Likelihood to Recommend | ServiceNow | USU Software AG No answers on this topic |
Pros | ServiceNow | USU Software AG No answers on this topic |
Cons | ServiceNow | USU Software AG No answers on this topic |
Likelihood to Renew | ServiceNow | USU Software AG No answers on this topic |
Usability | ServiceNow | USU Software AG No answers on this topic |
Reliability and Availability | ServiceNow | USU Software AG No answers on this topic |
Performance | ServiceNow | USU Software AG No answers on this topic |
Support Rating | ServiceNow | USU Software AG No answers on this topic |
Online Training | ServiceNow | USU Software AG No answers on this topic |
Implementation Rating | ServiceNow | USU Software AG No answers on this topic |
Alternatives Considered | ServiceNow | USU Software AG No answers on this topic |
Scalability | ServiceNow | USU Software AG No answers on this topic |
Return on Investment | ServiceNow | USU Software AG No answers on this topic |
ScreenShots |