Sharpen Contact Center Platform vs. Sprinklr Service
Sharpen Contact Center Platform vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Sharpen Contact Center Platform | Sprinklr Service | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sharpen Contact Center Platform | Sprinklr Service | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sharpen Contact Center Platform | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Sharpen Contact Center Platform | Sprinklr Service | |
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Likelihood to Recommend | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Pros | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Cons | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Likelihood to Renew | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Usability | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Reliability and Availability | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Performance | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Support Rating | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
In-Person Training | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Implementation Rating | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Alternatives Considered | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
Return on Investment | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Sprinklr |
ScreenShots |