SherpaDesk vs. WebWork Time Tracker

[It's] well suited for cloud support applications as there's no installation or maintenance required.

WebWork is well suited for all organizations where they need to maintain a tracker for the employee to detect productivity and maintain attendance by calculating time. We can easily manage projects with WebWork and also easy for the team to work on.

Incentivized

• Ticketing is very fast & easy
• Tracking time is fast

• It super cool features to detect user's productivity
• We can work on team easily through WebWork on perticular project.
• Accurate time showing.
• Catch snapshot of user's screen on daily basis.

Incentivized

• Its ability to switch between tickets, assets, etc., is a little clunky. A static menu bar would be helpful.
• The ability to see the latest update in the ticket view.

Incentivized

• Some times snapshot of user's screen is going black.

Incentivized

When looking for solutions for our business, I personally looked at Aautotask. I am not the decision maker so I don't know what my boss looked at in full. Autotask seems good. It looked like it got a bit complicated and may be for very large enterprise customers. Just lots of features that we don't need.

• As a single freelance consultant Sherpadesk has exceptional ROI because it's free but if my company had more support people I would definetly go with SherpaDesk again.

• It impact almost positively in our organization like we can maintain attendance and check time spent.
• Easily maintain task on different project.

Incentivized