ShipperHQ vs. Tradogram

ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.

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If your business is focused on one specific product or small in scope, Tradogram should be able to suit your needs. If you require simplistic reporting without in depth project codes and details, it does provide basic functionality that is very well suited for small enterprise. Companies that do all of their purchasing with POs will find it to be useful. If you are able to operate without needing it to plug back into a comprehensive ERP system, it should be sufficient.

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• It is easy to batch process orders.
• It quickly calculates rates to compare.
• It is easy to keep track of orders for future review.

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• User-friendly
• Helpful and attentive staff
• Dashboard
• Easy import/export
• Customizable workflow
• Project coding capabilities

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• The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
• I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
• I would also like to see the option for adding shipping rules if shipping management was integrated.

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• Reporting is really rigid and not customizable (except at an additional fee)
• The API is new and still requires significant work to connect back into our ERP
• Non-PO invoicing is extremely basic and doesn't draw from existing features
• Can take a lot of clicks to get through a task

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.

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Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.

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USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.

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We evaluated Procurify as part of our initial scope conversations. Ultimately, we felt that the price point was outside of what we could support and went with the lesser cost of Tradogram instead.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
• ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
• One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The product was priced very well as we made the transition from a homegrown internal system.
• The need to pay to customize the system to do what we need it to do has been cumbersome.
• The API connection back to our ERP system has not been optimal and has required us to engage with outside parties to assure that it is working properly.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info