Handshake by Shopify (discontinued) vs. Square for Retail

My boss implemented Shopify with his Developer two years ago and handed off the support role to me. I manage user access, training, support, and product setup with our website. We are growing our use of this system by adding a variety of products and payment types for credit card processing.

Incentivized

Square for Retail is simple, easy to account for, and serves most purposes that a business like ours needs. There are very few drawbacks once it's up and running. For a company like ours who wants to emphasize experience from the time the customer walks in the door to the time they walk out, and where cost is important, Square for Retail provides an awesome interface for the customer, with attractive, easy to use terminals, and a very accessible price point where we can get set up with a clean, attractive, and functional point of sale system while starting up. We have no intentions of moving away from Square for Retail as long as it maintains its quality and support.

Incentivized

• An effective and productive way to increase sales on E-commerce platforms. Simple order entry and increased revenue. There are various ways to search for an item.
• Handshake B2B Commerce, from Shopify, allowed high-resolution images and was geared toward visual presentation.
• it is so easy to add products to the online store.
• It's easy to change prices and make status active or inactive. clean and basic layout, Good for new users.

Incentivized

• ease of collecting payments
• transfer money collected to other accounts
• using Square card to access money collected as payments on my website

Incentivized

• Improve the performance on load page for all Handshake skins.
• Need an easier way to understand creating and debugging Handshake skins.
• They should improve on customer support.
• Their Jump Start for Intranet portal should be more user friendly and easier to implement in reality, not just in theory.

Incentivized

• This may just be me, but I want some additional customizations for our biggest annual fundraiser, so that we can differentiate between donations, chance drawings, etc.

Incentivized

We started using Shopify and we are growing its usefulness in our business. I am in the process of helping our reps we gave access and provided training to create all the products they need. We still have most of the new products to be setup.

Incentivized

Extremely easy to use and very useful records available to verify payment processing.

Incentivized

Shopify has been successfully implemented in a short period of time, and support has been easy to provide. THe system is very easy to adapt to our needs and I am able to train users quickly.

Incentivized

Everything is working fine with each phase we implemented. More of our staff is aware of the system and are enjoying how user-friendly the system is for them.

Incentivized

Because its innovative and tons of features to boost sales and its ease of use is the reason why I have chosen Handshake B2B Commerce, from Shopify, over other competitors.

Incentivized

Stripe is more suited for internet or online order forms and businesses for which it integrates. It works well and same as Square with similar fees. Stripe however does not send a physical card reader by default and is not as large of a company. We chose Square due to the integrations it offers, ease of use, and familiarity clients have with existing card readers to make them more comfortable.

Incentivized

• We were able to quickly put out a portal using Handshake on SharePoint online when our firm was merging with another firm.

Incentivized

• Simplicity: Integration of appointment management and billing
• Time saving: Quick management of billable services
• Time Management: Integration of Google calendar and customer-facing appointment calendar

Incentivized