SignRequest, now part of Box vs. Tungsten SignDoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SignRequest, now part of Box
Score 9.1 out of 10
Small Businesses (1-50 employees)
SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.
$0
per user
Tungsten SignDoc
Score 7.7 out of 10
N/A
Tungsten SignDoc is an enterprise-level electronic signature solution for the cloud that has functionality for complete signing scenarios. It helps organizations remove the need for capturing wet ink signatures on paper documents.
$2,500
per year Includes 1000 Signing Packages, Unlimited users
Pricing
SignRequest, now part of BoxTungsten SignDoc
Editions & Modules
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
No answers on this topic
Offerings
Pricing Offerings
SignRequest, now part of BoxTungsten SignDoc
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor text message verification and bank payment verification additional fees applyPricing is per signing package that decreases with volume purchases. There is no limit on the number of users with SignDoc! Price does not include the cost of 3rd party certification.
More Pricing Information
Community Pulse
SignRequest, now part of BoxTungsten SignDoc
Best Alternatives
SignRequest, now part of BoxTungsten SignDoc
Small Businesses
Foxit eSign
Foxit eSign
Score 9.0 out of 10
Foxit eSign
Foxit eSign
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.7 out of 10
DocuSign
DocuSign
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SignRequest, now part of BoxTungsten SignDoc
Likelihood to Recommend
8.0
(20 ratings)
9.5
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(6 ratings)
-
(0 ratings)
User Testimonials
SignRequest, now part of BoxTungsten SignDoc
Likelihood to Recommend
Discontinued Products
It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
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Tungsten Automation (formerly Kofax)
I can't think of a way this product wouldn't enhance anyone's business practice, assuming collecting signatures is an important piece. I am constantly sending documents to clients for signature and this is a great way to send a professional looking interface. It's easy to understand, efficient to use and, as far as I can tell "idiot-proof".
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Pros
Discontinued Products
  • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
  • Price- SignRequest has one of the more attractive price points for businesses.
  • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
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Tungsten Automation (formerly Kofax)
  • easy to share with clients
  • easy to navigate
  • easy to use
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Cons
Discontinued Products
  • I think the "prepare document" screen can be a little more user-friendly
  • A way to keep the documents organized a bit better on the documents screen
  • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
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Tungsten Automation (formerly Kofax)
  • It can be balky on occasion
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Usability
Discontinued Products
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Tungsten Automation (formerly Kofax)
No answers on this topic
Support Rating
Discontinued Products
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Alternatives Considered
Discontinued Products
Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
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Tungsten Automation (formerly Kofax)
It stacks up really well and is very easy to use. It is also less costly than the other options.
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Return on Investment
Discontinued Products
  • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
  • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
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Tungsten Automation (formerly Kofax)
  • We use it with confidence
  • Efficient
  • Easy to Use
Read full review
ScreenShots

SignRequest, now part of Box Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes

Tungsten SignDoc Screenshots

Screenshot of the SignDoc integration with Power PDFScreenshot of how signing is guided with arrowsScreenshot of a workflow, with a detailed audit trailsScreenshot of some of the multiple authentication methods available with secure user provisioningScreenshot of the white labeling tools, available when sending a document