SilkRoad Performance vs. Xactly Objectives

No, we just had a bad experience unfortunately.

Incentivized

It works well for the Sales Team, they can enter their KSO and they can measure it on their own. It is much more labor intensive for the admin to set up all of the plans and send them out individually and I am forced to click on every single person in order send out the plan and allow them to enter their own KSOs. It is very time consuming and not knowing what will happen with each step is very confusing especially as a new user.

Incentivized

• Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.

Incentivized

• A single place to view all reviews.
• Track progress.
• Calculate comp.
• Provides a downloadable report.

Incentivized

• Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
• Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
• The user interface could use some updating.

Incentivized

• There is zero help on the system
• No training course
• No ability to mass send out plans
• Must approve and send plans individually
• No direction on what each button does or examples

Incentivized

We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.

Incentivized

I have not evaluated any other products.

Incentivized

• I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
• We have gone back to a manual system of doing goal setting that works better for us.

Incentivized

• Saved time.
• Accurate calculations.
• Audit trail.
• Version control.

Incentivized