Simplify360 vs. Social Champ

To talk directly to the Simplify 360 management and take a call post that. One of the key aspects of investing in any enterprise software is how easy the implementation is and how much support that a company can get in the early implementation process. We have had a quick ramp up learning the tool and had constant interactions with the team at Simplify to better understand and manage issues or get questions answered

This is a difficult thing for me to write due to the amount of time wasted with them. Everyone has different needs when picking a tool. I only had one single need when picking a scheduling app that worked with X (Twitter). Unlimited calendar scheduling in the future. They gave me a demo. I checked reviews. I asked several times. Then I looked on their website and found THREE different places where they said, in writing, for the $29/month plan. They allowed UNLIMITED schedule posting. UNLIMITED. So, I spent literally weeks scheduling posts. When I hit 4,000, they cut me off. Saying that was the limit and I should now delete posts if I wanted to schedule more. This is a warning for others. It seems to me that what they write on their website, say in text, and speak on the phone cannot, in my opinion and experience, be trusted.I could not be more disappointed. When I sent them back THREE separate screenshots of the advertising unlimited scheduling, they sent me back an email - here's the copy/paste:_____ I just heard back from my technical team. You may have reached your maximum limit for the scheduled post i. e., 4000. Which is the reason you have to face the issue.I would suggest you to please try to delete some of the posts in order to schedule the new ones, or wait for the already scheduled ones to get published first.I'll appreciate your understanding.Regards.Moniba from Social Champ.____All over their website, it says UNLIMITED scheduling for the $29 plan.

• BeFirst publishes to multiple social channels for clients. The publishing module makes publishing very easy and effective.
• Workflow allows our team to handle customer service requests and brand management issues very quickly to maintain a company's reputation.
• The ease of set up in the listening module, makes brand reputation very effective.
• The platform does offer platform provide sentiment analysis, and it works great. The team has found that is very easy to keep up conversations and answer customer for clients or forward the infomation to said client.

• I will like to see some improvement in the intuitiveness of the system. There are some great features hidden behind the curtains.

We have a great relationship with the Simplify team and anyone in our team is able to reach out to them and get answers to questions is a wonderful benefit of working with them. Also we have collaborated with the team to enhance the product, which again is a very welcome gesture from a company that sells a product that helps enterprises listen in to people and support them.

In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate

• Reduction of weekly and monthly report building time by over 70%
• Lead generation increased by over 30%.
• Online brand negativity neutralized by over 80%.