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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skype for Business / Lync (discontinued)

    Score6.5 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A

    Spike

    Score4 out of 10
    N/ASpike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.

    $4

    per month billed annually per member

    Pricing
    Skype for Business / Lync (discontinued)Spike
    Editions & Modules
    No answers on this topic
    Starter
    $0
    Teamspace - Team
    $4
    per month billed annually per member
    Teamspace - Team
    $5
    per month per member
    Email App - Pro
    $5
    per month billed annually per member
    Teamspace - Business
    $8
    per month billed annually per member
    Email App - Pro
    $8
    per month per member
    Teamspace - Business
    $10
    per month per member
    Email App - Ultimate
    $10
    per month billed annually per member
    Email App - Ultimate
    $16
    per month per member
    Offerings
    Pricing Offerings
    Skype for Business / Lync (discontinued)Spike
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Skype for Business / Lync (discontinued)Spike
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Spike
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    85 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    80 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    98 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    46 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    56 Answers
    No answers on this topic
    Features
    Skype for Business / Lync (discontinued)Spike
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Skype for Business / Lync (discontinued) and Spike
    Feature
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    Spike
    -
    Ratings
    High quality audio9.1191 Ratings00 Ratings
    High quality video9.0185 Ratings00 Ratings
    Low bandwidth requirements5.0181 Ratings00 Ratings
    Mobile support9.0146 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Skype for Business / Lync (discontinued) and Spike
    Feature
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Spike
    -
    Ratings
    Desktop sharing9.0191 Ratings00 Ratings
    Whiteboards5.0120 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Skype for Business / Lync (discontinued) and Spike
    Feature
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    13% above category average
    Spike
    -
    Ratings
    Calendar integration10.0174 Ratings00 Ratings
    Meeting initiation9.5182 Ratings00 Ratings
    Integrates with social media8.182 Ratings00 Ratings
    Record meetings / events9.0143 Ratings00 Ratings
    Slideshows10.0115 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Skype for Business / Lync (discontinued) and Spike
    Feature
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    8% below category average
    Spike
    -
    Ratings
    Live chat8.5171 Ratings00 Ratings
    Audience polling7.094 Ratings00 Ratings
    Q&A7.094 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Skype for Business / Lync (discontinued) and Spike
    Feature
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    17% below category average
    Spike
    -
    Ratings
    User authentication9.0142 Ratings00 Ratings
    Participant roles & permissions8.5148 Ratings00 Ratings
    Confidential attendee list3.0109 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Skype for Business / Lync (discontinued) and Spike
    Feature
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    6% above category average
    Spike
    -
    Ratings
    Video conferencing7.01 Ratings00 Ratings
    Audio conferencing8.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging8.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Skype for Business / Lync (discontinued) and Spike
    Feature
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Spike
    8.9
    3 Ratings
    14% above category average
    Task Management00 Ratings9.03 Ratings
    Gantt Charts00 Ratings9.03 Ratings
    Scheduling00 Ratings9.03 Ratings
    Workflow Automation00 Ratings9.52 Ratings
    Mobile Access00 Ratings7.63 Ratings
    Search00 Ratings8.63 Ratings
    Visual planning tools00 Ratings9.52 Ratings
    Communication
    Comparison of Communication features of Skype for Business / Lync (discontinued) and Spike
    Feature
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Spike
    8.5
    3 Ratings
    7% above category average
    Chat00 Ratings10.03 Ratings
    Notifications00 Ratings10.03 Ratings
    Discussions00 Ratings8.03 Ratings
    Surveys00 Ratings7.52 Ratings
    Internal knowledgebase00 Ratings8.52 Ratings
    Integrates with GoToMeeting00 Ratings6.52 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.52 Ratings
    Integrates with Outlook00 Ratings8.73 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Skype for Business / Lync (discontinued) and Spike
    Feature
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Spike
    8.5
    3 Ratings
    6% above category average
    Versioning00 Ratings8.73 Ratings
    Video files00 Ratings8.33 Ratings
    Audio files00 Ratings9.03 Ratings
    Document collaboration00 Ratings8.73 Ratings
    Access control00 Ratings9.02 Ratings
    Advanced security features00 Ratings8.73 Ratings
    Integrates with Google Drive00 Ratings8.02 Ratings
    Device sync00 Ratings8.03 Ratings
    Best Alternatives
    Skype for Business / Lync (discontinued)Spike
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skype for Business / Lync (discontinued)Spike
    Likelihood to Recommend
    8.4
    (198 ratings)
    9.3
    (3 ratings)
    Likelihood to Renew
    9.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (40 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Skype for Business / Lync (discontinued)Spike
    Likelihood to Recommend
    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
    Read full review
    Spike
    Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
    Read full review
    Spike
    • There is an uniform experience because it consolidates email accounts.
    • Spike's chat-like interface is its main selling feature.
    • Files may be easily shared by connecting to cloud services.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
    Read full review
    Spike
    • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
    • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
    • Email Signature in HTML is still not taught as the capability, which I'd love to see.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Usability
    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
    Read full review
    Spike
    No answers on this topic
    Support Rating
    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Read full review
    Spike
    The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
    Read full review
    Spike
    • However, the app is too tiny to accurately quantify its return on investment (ROI).
    • Multiple times, I've gotten to zero emails in my inbox.
    • It was easy to communicate without exchanging long texts.
    Incentivized
    Read full review
    ScreenShots