Great communication tool overall.
April 28, 2022
Great communication tool overall.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Skype for Business (formerly Lync), now part of Microsoft Teams
In my role, Skype has been useful for team meetings and gatherings. During the work from home part of my employment, it was a necessary tool, as my role included skype calls in order to help internal employees with general tech issues.
- Easy Communication.
- Simple to use when set up.
- Good user interface.
- Good integration with other Microsoft product like Outlook.
- Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
- Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
- Statuses sometimes are unreliable and do not display correctly .
- Not involved in purchase decisions.
- Zoom
Skype performs better overall and is more reliable in low connectivity areas. Skype also has more options for making changes on the back end(Sound/notifications/invitations, etc) to customize the experience better. An area of improvement for Skype vs Zoom would be their mobile platform.
Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?
Not sure
Are you happy with Skype for Business, now part of Microsoft Teams's feature set?
Yes
Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Skype for Business, now part of Microsoft Teams go as expected?
I wasn't involved with the implementation phase
Would you buy Skype for Business, now part of Microsoft Teams again?
Yes