Skype for Business / Lync (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Skype for Business / Lync (discontinued)
Score 7.7 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
Pricing
Skype for Business / Lync (discontinued)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Skype for Business / Lync (discontinued)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Skype for Business / Lync (discontinued)
Considered Both Products
Skype for Business / Lync (discontinued)
Chose Skype for Business / Lync (discontinued)
Skype for Business, now part of Microsoft Teams is just better for us since we were already a Microsoft productivity suite (Office) user. No additional cost when we went from traditional product license model to SaaS. Continuous integration and upgrades with MS 365 make it …
Chose Skype for Business / Lync (discontinued)
Where Skype for Business, now part of Microsoft Teams fails, Zoom shines. Zoom is able to handle significantly higher number of participants without dropping in quality and/or issues with viewing all participants. Other aspects such as more fine-tuned control of participants is …
Chose Skype for Business / Lync (discontinued)
I have not evaluated any other Microsoft Teams products
Chose Skype for Business / Lync (discontinued)
Skype/Teams is simply better. There are many more features, better design, more intuitive experience, more integration with other features/apps, and somehow a superior usage performance. I like the fact that it is connected with all other spaces that the organization uses - …
Chose Skype for Business / Lync (discontinued)
Skype for Business makes it easier to group contacts and receive offline/online notifications. It is a great way to make small-group contacts and discuss things over text and phone. It makes business calls more manageable and more interactive to organize. It's helpful if I need …
Chose Skype for Business / Lync (discontinued)
It is cheaper, easy to use, and reliable as compared to Zoom and other software.
Chose Skype for Business / Lync (discontinued)
Skype for Business's unique features offers many benefits. When I need to communicate with my colleagues, I rely on the chat function. Its interface is intuitive and has top-notch sound. Making groups is easy, and
Chose Skype for Business / Lync (discontinued)
Skype performs better overall and is more reliable in low connectivity areas. Skype also has more options for making changes on the back end(Sound/notifications/invitations, etc) to customize the experience better. An area of improvement for Skype vs Zoom would be their mobile …
Chose Skype for Business / Lync (discontinued)
Teams is a superior product. The companies are now shifting more towards Teams as compared to Skype.
Chose Skype for Business / Lync (discontinued)
We have recently started using the tools which I listed above, these are contemporary with all the additional features required for the world which is looking at the work from home option as the new normal, some functions in our organization are thinking of completely making …
Chose Skype for Business / Lync (discontinued)
Skype is a great tool to increase communication across an organization. I believe Microsoft Teams encourages greater collaboration amongst employees by making conversations and chats easily accessible and also keeping a history of conversations to allow users to pick up where …
Chose Skype for Business / Lync (discontinued)
Skype enables me to have a conversation with people worldwide via calls or messaging, which is extremely convenient. We can share our work or presentation during the call by sending files, images, and even screen sharing. As a result of its superior video and audio quality, …
Chose Skype for Business / Lync (discontinued)
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use.
Chose Skype for Business / Lync (discontinued)
Through instant messaging and phone calls, Skype allows me to connect with people all over the world. Whether it is a company or personal communication, the overall experience is very streamlined and satisfying. During the call, you can send files, images and even screen …
Chose Skype for Business / Lync (discontinued)
Our school district uses both Zoom and Microsoft Teams. Many of our users prefer Zoom over Teams because they say Zoom is easier. Not considering just the Chat feature, I like the ease of setting up a conference in Teams and sending out the calendar event. The integration of …
Chose Skype for Business / Lync (discontinued)
I think it is inherently easier to use Skype for business; builds on well-established experience base of individual Skype users. Functionality seems to be upgraded reasonably frequently. Integrates well with Microsoft suite of applications
Chose Skype for Business / Lync (discontinued)
Hangouts have the worst user interface I've ever seen on a web application. Skype is a separate purchase, while Office 365 includes Skype as part of the subscription. When it comes to competing with Skype, Hangouts needs an overhaul of the UI. We've made the switch to Microsoft …
Chose Skype for Business / Lync (discontinued)
Most of the above applications are more suited to the newer age smaller companies that can experiment and switch. Our primary use case for Skype for [Business] was an enterprise software for large-scale communication using Microsoft's suite of products and authentication at a …
Chose Skype for Business / Lync (discontinued)
Hangouts has worst UI ever. It requires an additional purchase where skype comes free with office 365. Hangouts doesnt have dedicated PC or Mac app. It works only on browser due to which notifications are hit and miss. Skype has dedicated PC app but no web app. Hangouts needs a …
Chose Skype for Business / Lync (discontinued)
This app integrates the features and functionality of Slack and Zoom into one app. This, when coupled with other MS platforms like Outlook, OneNote, OneDrive, and others makes this app a very compelling option when compared to others.
Chose Skype for Business / Lync (discontinued)
Skype for Business comes as part of the entire Microsoft package and thus gives confidence over other products in a way that it is part of entire Eco-system.
Other individual tools needs organisation permission because they are not part of eco system and thus can have impact on …
Chose Skype for Business / Lync (discontinued)
Skype for Business (formerly Lync) at one time was the industry standard for communication and video calls. But times change, features adapt, and companies move on to new software focuses. That is what happened with Skype. If you use Skype for Business (formerly Lync), it …
Chose Skype for Business / Lync (discontinued)
I had used "IBM Sametime" [at] my last company. It was also a good tool but as good as Skype for Business is. Skype for Business has many features and very user-friendly but IBM Sametime [did] not [have as] many features. Sharing screen and taking command is one of the best …
Chose Skype for Business / Lync (discontinued)
Skype for Business existing before all these other softwares were present.
So legacy is maintained by Skype.
Main feature that stacks up Skype against all of the mentioned apps is security provided by Skype for Business apps. As we all know Zoom was not at all safe to use as lots …
Chose Skype for Business / Lync (discontinued)
Better audio video quality then webex when it comes to one on one calling.
Features
Skype for Business / Lync (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Skype for Business / Lync (discontinued)
8.0
195 Ratings
1% above category average
High quality audio9.0191 Ratings
High quality video9.0185 Ratings
Low bandwidth requirements5.1181 Ratings
Mobile support9.0146 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Skype for Business / Lync (discontinued)
7.1
191 Ratings
10% below category average
Desktop sharing9.0191 Ratings
Whiteboards5.1120 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Skype for Business / Lync (discontinued)
9.3
188 Ratings
13% above category average
Calendar integration9.9174 Ratings
Meeting initiation9.5182 Ratings
Integrates with social media8.182 Ratings
Record meetings / events9.0143 Ratings
Slideshows9.9115 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Skype for Business / Lync (discontinued)
7.5
173 Ratings
8% below category average
Live chat8.5171 Ratings
Audience polling7.094 Ratings
Q&A7.094 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Skype for Business / Lync (discontinued)
6.9
156 Ratings
15% below category average
User authentication9.0142 Ratings
Participant roles & permissions8.5148 Ratings
Confidential attendee list3.2109 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Skype for Business / Lync (discontinued)
7.8
1 Ratings
1% above category average
Video conferencing7.01 Ratings
Audio conferencing8.01 Ratings
Video screen sharing8.01 Ratings
Instant messaging8.01 Ratings
Best Alternatives
Skype for Business / Lync (discontinued)
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 6.2 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.5 out of 10
All AlternativesView all alternatives
User Ratings
Skype for Business / Lync (discontinued)
Likelihood to Recommend
8.5
(198 ratings)
Likelihood to Renew
9.0
(7 ratings)
Usability
9.0
(14 ratings)
Support Rating
8.5
(40 ratings)
Implementation Rating
7.0
(2 ratings)
User Testimonials
Skype for Business / Lync (discontinued)
Likelihood to Recommend
Discontinued Products
Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
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Pros
Discontinued Products
  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
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Cons
Discontinued Products
  • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
  • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
  • Statuses sometimes are unreliable and do not display correctly .
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Likelihood to Renew
Discontinued Products
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
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Usability
Discontinued Products
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
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Support Rating
Discontinued Products
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
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Implementation Rating
Discontinued Products
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
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Alternatives Considered
Discontinued Products
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
Read full review
Return on Investment
Discontinued Products
  • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
  • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
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ScreenShots