Skype for Business

It is a tool that adapts very well to meetings of a high professional level, being very effective for the transmission of information and the reduction of logistics expenses and the growth of the personnel. Skype adapts well as a tool of communication at a distance with the work teams, since it allows the reduction of the operative expenses and the execution times of the strategic instructions of the organization, guaranteeing the adequate use of the available time for the production of the company. It does not adapt very well for the organization of meetings at distances that merit communication with personnel located in communities of difficult access, which do not have an excellent connection to the internet, therefore the tool is more advisable for office activities but not field.

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Exson Meza

Director de Linea de Procesos OBPP

Fondo de Compensación InterterritorialManagement Consulting, 51-200 employees

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Feature Rating Comparison

Skype for Business

7.6

High quality audio

7.9

High quality video

7.8

Low bandwidth requirements

6.7

Mobile support

8.0

Skype for Business

8.4

Desktop sharing

8.7

Whiteboards

8.1

Skype for Business

8.0

Calendar integration

8.6

Meeting initiation

8.2

Integrates with social media

6.8

Record meetings / events

8.1

Slideshows

8.1

Skype for Business

8.0

Live chat

8.9

Audience polling

7.6

Q&A

7.4

Skype for Business

8.3

User authentication

8.5

Participant roles & permissions

8.1

Confidential attendee list

8.4

Pros

Status: Integration with Outlook and Outlook calendar makes it easy for you if you accept a meeting invitation. Skype will read your calendar data and change your status to "In a Meeting" where you won't get disturbed by side chats or notifications.
Remote connection: another great tool if you need to connect with someone and show them how something is done. For example, you need to install your company printer on their machine, it is easier to take control than to explain chatting.
Video and Audio calls: Skype always had high-quality calls, nothing has changed in that department, you can always call a colleague and have a talk about something that must be explained quickly.
Ability to add Skype contacts outside of your organization. It makes Skype for Business also your personal Skype, but you shouldn't share your organization email easily with everyone.

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Stefan Trbojevic

CCC Team Lead

NCR CorporationInformation Technology and Services, 10,001+ employees

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Cons

Skype could improve the video calling feature, it lags sometimes.
On mobile app, Video calling lags sometime and disconnections are also there.
Skype should be designed in a way that it could deliver the best results according to the user's internet connection. On slow or below average internet, video should automatically be switched from HD to SD, keeping the Audio quality best possible.

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Oscar Quintanilla

Finance Specialist

World Financial Group (WFG)Financial Services, 201-500 employees

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Likelihood to Renew

Skype for Business7.7

Based on 5 answers

I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.

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Mandy Cramer

Graphic Designer

Miss Mandible DesignsGraphic Design, 1-10 employees

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Usability

Skype for Business9.9

Based on 4 answers

Usability is great. Everyone in the organization can use basic chat functions and other features (like video conference, and screen share,) enhance the products capabilities

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Jered Jones

Recruiter

ActionLinkRetail, 1001-5000 employees

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Support

Skype for Business7.3

Based on 1 answer

I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.

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Greg Golding

Account Executive

Solarus Technologies IncInformation Technology and Services, 11-50 employees

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Implementation

Skype for Business8.2

Based on 1 answer

Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.

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Greg Golding

Account Executive

Solarus Technologies IncInformation Technology and Services, 11-50 employees

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Alternatives Considered

The product is a pretty much a tailored offering for the corporates. The deployment is extremely hassle-free. And it's amazing how they have combined - voice, chat, and video on one platform. The UI/UX is pretty intuitive and easy to get hands on. The quality of voice and video is again top notch. It's good to see how they have included the face recognition and cropping capabilities in the video.

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