Skype for Business

It is a tool that adapts very well to meetings of a high professional level, being very effective for the transmission of information and the reduction of logistics expenses and the growth of the personnel. Skype adapts well as a tool of communication at a distance with the work teams, since it allows the reduction of the operative expenses and the execution times of the strategic instructions of the organization, guaranteeing the adequate use of the available time for the production of the company. It does not adapt very well for the organization of meetings at distances that merit communication with personnel located in communities of difficult access, which do not have an excellent connection to the internet, therefore the tool is more advisable for office activities but not field.

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Exson Meza

Director de Linea de Procesos OBPP

Fondo de Compensación InterterritorialManagement Consulting, 51-200 employees

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Feature Rating Comparison

Skype for Business

7.6

High quality audio

7.9

High quality video

7.9

Low bandwidth requirements

6.6

Mobile support

7.9

Skype for Business

8.4

Desktop sharing

8.8

Whiteboards

8.0

Skype for Business

8.0

Calendar integration

8.6

Meeting initiation

8.4

Integrates with social media

6.7

Record meetings / events

8.0

Slideshows

8.1

Skype for Business

7.9

Live chat

8.8

Audience polling

7.5

Q&A

7.2

Skype for Business

8.3

User authentication

8.4

Participant roles & permissions

8.2

Confidential attendee list

8.3

Pros

It offers work tools that manage to maintain a stable connection and quality in each individual and group call.
Allows sharing the computer screen for excellent communication.
It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties.
Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools.
You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.

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Exson Meza

Director de Linea de Procesos OBPP

Fondo de Compensación InterterritorialManagement Consulting, 51-200 employees

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Cons

It requires an excellent connection to the Internet because not all the territory of my country has an adequate Internet connection for the efficient operation of Skype. Being a limitation for the communication by video call with the personnel that is in communities of difficult access.
They must improve the coincidence of the audio of the call with the video view, considering that they do not coincide in time, a situation that affects the work.
They should improve the process to make a call because it is confusing.

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Exson Meza

Director de Linea de Procesos OBPP

Fondo de Compensación InterterritorialManagement Consulting, 51-200 employees

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Likelihood to Renew

Skype for Business7.7

Based on 5 answers

I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.

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Mandy Cramer

Graphic Designer

Miss Mandible DesignsGraphic Design, 1-10 employees

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Usability

Skype for Business9.8

Based on 4 answers

Usability is great. Everyone in the organization can use basic chat functions and other features (like video conference, and screen share,) enhance the products capabilities

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Jered Jones

Recruiter

ActionLinkRetail, 1001-5000 employees

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Support

Skype for Business7.3

Based on 1 answer

I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.

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Greg Golding

Account Executive

Solarus Technologies IncInformation Technology and Services, 11-50 employees

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Implementation

Skype for Business8.2

Based on 1 answer

Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.

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Greg Golding

Account Executive

Solarus Technologies IncInformation Technology and Services, 11-50 employees

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Alternatives Considered

I have used Google Hangouts previously, and I believe that Skype is a better service. It is intertwined with the calendar. Also, when installing it as part of the Office 365 package, it is only a second install. I also like how it saves the messages within Outlook. Skype for Business also uses end to end encryption. This makes all business communication more secure than Google Hangouts

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Marie Rodriguez

Director of Information Technology

A To Z TireWholesale, 201-500 employees

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