Skype for Business

Likelihood to Recommend

Skype for business is literally good for everything no matter if it's a quick conversation, question and answer, or simple file sharing. It can do it all.It is much better and faster way of communication than email if you want to get fast answer. But its integration with Outlook makes it just easy if you want to shoot a question about some email that you received and you do not completely understand it or you have more questions about your project. Less appropriate usage would be for chit chats as your employees can lose focus having fun chatting with other employees in their private conversation.

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Stefan Trbojevic

CCC Team Lead

NCR CorporationInformation Technology and Services, 10,001+ employees

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Feature Rating Comparison

Skype for Business

7.4

High quality audio

8.1

High quality video

8.0

Low bandwidth requirements

6.5

Mobile support

7.2

Skype for Business

8.0

Desktop sharing

8.4

Whiteboards

7.7

Skype for Business

8.1

Calendar integration

8.8

Meeting initiation

8.4

Integrates with social media

7.1

Record meetings / events

8.0

Slideshows

8.4

Skype for Business

8.1

Live chat

8.6

Audience polling

8.0

Q&A

7.8

Skype for Business

8.1

User authentication

8.2

Participant roles & permissions

7.9

Confidential attendee list

8.2

Pros

Ability for all users to download presentation content to their local machine during a presentation. This is a strength for Skype for Business as it allows presenters to share content quickly without having to send an email.
Ability to add Skype for Business Meeting Link in a meeting invite (Outlook Plug-In). This is a strength for Skype for Business as it integrates and works well with Outlook to provide a quick link to your conference call. This is extremely helpful for those who are traveling often and work via mobile device because the link is easy to access and quick to open.
The ability to add additional users to the call. This is a great strength for Skype for Business as it is an efficient and smooth way to add contacts to your meeting without having to end the call.

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Sondra Kinder

Business Analyst

110 ConsultingManagement Consulting, 51-200 employees

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Cons

It needs integration with modern software development tools, even if they are open-source.

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Roger Black

Systems Security Engineer

Software Engineering Institute | Carnegie Mellon UniversityDefense & Space, 501-1000 employees

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Likelihood to Renew

Skype for Business 8.0

Based on 5 answers

I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.

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Mandy Cramer

Graphic Designer

Miss Mandible DesignsGraphic Design, 1-10 employees

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Usability

Skype for Business 7.6

Based on 12 answers

I use it daily to communicate with my team

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Marie Rodriguez

Director of Information Technology

A To Z TireWholesale, 201-500 employees

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Support

Skype for Business 7.5

Based on 26 answers

If you aren't using 0365 for Skype, then the infrastructure can be intimidating and complex, depending on your needs. Hosting on 0365 is a no brainer if you are greenfield.

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Roger Black

Systems Security Engineer

Software Engineering Institute | Carnegie Mellon UniversityDefense & Space, 501-1000 employees

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Implementation

Skype for Business 8.2

Based on 1 answer

Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.

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Greg Golding

Account Executive

Solarus Technologies IncInformation Technology and Services, 11-50 employees

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Alternatives Considered

Microsoft Teams seems to do everything that Skype does, but allows for much more collaboration with Office products, is much less clunky, and is much more easy to understand, seemingly. For videoconferencing, especially with offsite or non-organization users, Zoom is unrivaled in my opinion. It's lightweight, easy for everyone to use, and has great options for collaboration and sharing.

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Ho'omana Nathan Horton

Graduate Teaching Assistant

Oklahoma State UniversityResearch, 5001-10,000 employees

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Return on Investment

Skype has allowed us to communicate quickly and easily across departments.
Unfortunately, has proven to be confusing and unused by some users.
Users' non-use of Skype can be pretty detrimental to the performance of some lower-powered machines especially.

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Ho'omana Nathan Horton

Graduate Teaching Assistant

Oklahoma State UniversityResearch, 5001-10,000 employees

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Likelihood to Recommend

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Pros