What users are saying about

Skype for Business

1177 Ratings

Skype for Business

1177 Ratings
Score 7.7 out of 101

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Likelihood to Recommend

Skype for Business

Skype for Business is great for collaboration, instant communication, and for peer-to-peer calling. It does need to be managed with internal controls. For companies that use it, controls also need to be put into place to ensure that file sharing is appropriate and meets the corporate values. Communications should be business appropriate

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Skype for Business
7.6
High quality audio
Skype for Business
8.0
High quality video
Skype for Business
8.0
Low bandwidth requirements
Skype for Business
6.7
Mobile support
Skype for Business
7.7

Screen Sharing

Skype for Business
8.4
Desktop sharing
Skype for Business
8.8
Whiteboards
Skype for Business
8.1

Online Meetings / Events

Skype for Business
7.9
Calendar integration
Skype for Business
8.6
Meeting initiation
Skype for Business
8.5
Integrates with social media
Skype for Business
6.3
Record meetings / events
Skype for Business
7.9
Slideshows
Skype for Business
8.1

Online Events Collaboration

Skype for Business
7.6
Live chat
Skype for Business
8.8
Audience polling
Skype for Business
7.1
Q&A
Skype for Business
7.0

Online Events Security

Skype for Business
8.2
User authentication
Skype for Business
8.3
Participant roles & permissions
Skype for Business
8.1
Confidential attendee list
Skype for Business
8.2

Pros

  • It's easy to use since it's integrated with outlook, you can schedule calls and it includes the information to join the meeting automatically.
  • You can easily call or chat co-workers when needed.
  • I like the functionalit to tag for status alerts, to know when someone is online.

Cons

  • Currently, my "favorite" contacts are organized alphabetically which can lead to contacting the wrong person. I wish it would organize my list by most contacted.

Likelihood to Renew

Skype for Business7.7
Based on 5 answers
I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.

Usability

Skype for Business9.8
Based on 5 answers
Because it is a tool that used a durable newspaper the last two years and I contributed more than problems in the work

Support

Skype for Business7.3
Based on 1 answer
I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.

Implementation

Skype for Business8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.

Alternatives Considered

Skype for Business works, but it's not as user-friendly or stable as normal Skype. One difficulty with Skype for Business is that the features aren't always implementable. Skype for Business is more stable than Google Hangouts. It doesn't have as many features as WebEx, but it is easier to gain access to.

Return on Investment

  • Being able to save on gas for all team members is definitely saving my client money.
  • Team members are able to enter the call via whatever device they prefer. I've entered calls mobile while driving, or while in my office at home or elsewhere. It's perfect for a freelancer to jump in on calls.

Pricing Details

Skype for Business

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details