Capture for Jira, from SmartBear vs. Workzone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capture for Jira
Score 8.2 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
Workzone
Score 6.8 out of 10
N/A
Workzone is a web-based tool for project management and collaboration from Workzone in Norristown, PA, that contains a full array of the features needed for project management. It's hub is the project dashboard, which provides a platform for team communication and tracking tasks over time as they progress towards completion. An automated to-do list can be sent to each user. Alerts flag issues nearing a critical moment or events of which team members need be aware. Templates classify projects and…
$24
Per Month Per User
Pricing
Capture for Jira, from SmartBearWorkzone
Editions & Modules
No answers on this topic
Team
$24.00
Per Month Per User
Professional
$34.00
Per Month Per User
Enterprise
$43.00
Per Month Per User
Offerings
Pricing Offerings
Capture for JiraWorkzone
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Capture for Jira, from SmartBearWorkzone
Top Pros
Top Cons

No answers on this topic

Features
Capture for Jira, from SmartBearWorkzone
Project Management
Comparison of Project Management features of Product A and Product B
Capture for Jira, from SmartBear
8.3
1 Ratings
5% above category average
Workzone
8.5
10 Ratings
10% above category average
Task Management8.01 Ratings9.69 Ratings
Mobile Access8.01 Ratings8.26 Ratings
Search7.01 Ratings00 Ratings
Visual planning tools10.01 Ratings00 Ratings
Resource Management00 Ratings9.49 Ratings
Gantt Charts00 Ratings9.36 Ratings
Scheduling00 Ratings9.49 Ratings
Workflow Automation00 Ratings8.69 Ratings
Team Collaboration00 Ratings9.29 Ratings
Support for Agile Methodology00 Ratings8.01 Ratings
Support for Waterfall Methodology00 Ratings9.04 Ratings
Document Management00 Ratings9.48 Ratings
Email integration00 Ratings1.43 Ratings
Timesheet Tracking00 Ratings9.46 Ratings
Change request and Case Management00 Ratings10.02 Ratings
Budget and Expense Management00 Ratings8.35 Ratings
Communication
Comparison of Communication features of Product A and Product B
Capture for Jira, from SmartBear
8.0
1 Ratings
1% above category average
Workzone
-
Ratings
Discussions8.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Capture for Jira, from SmartBear
7.7
1 Ratings
5% below category average
Workzone
-
Ratings
Document collaboration7.01 Ratings00 Ratings
Access control8.01 Ratings00 Ratings
Advanced security features8.01 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Capture for Jira, from SmartBear
-
Ratings
Workzone
6.0
1 Ratings
24% below category average
Project & financial reporting00 Ratings6.01 Ratings
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User Ratings
Capture for Jira, from SmartBearWorkzone
Likelihood to Recommend
8.0
(1 ratings)
8.6
(17 ratings)
Likelihood to Renew
-
(0 ratings)
1.4
(8 ratings)
Usability
-
(0 ratings)
10.0
(4 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(4 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
5.2
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Capture for Jira, from SmartBearWorkzone
Likelihood to Recommend
SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
Read full review
Workzone
Workzone eliminates confusion and ensures that the team uses the latest version of files by organizing these files and adding version numbers as files are being revised. The team can share these files with other team members or with clients and even set file permissions to ensure individuals get access to those files that are only appropriate to them and avoid confidential information getting into the wrong hands. The system notifies the users of the progress of their tasks, comments or calendar events through alerts.
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Pros
SmartBear
  • Documentation
  • Directions
  • Ease of use
Read full review
Workzone
  • WorkZone is good at basic project management like scheduling and time management.
  • The software can be set to send you a daily email with the list of the tasks that you need to get done for that day.
  • Workzone allows the admin for the account to pick and choose which clients/projects can be seen by each person with an account, which allows each user to focus on the projects that they are involved in without being distracted by other things.
Read full review
Cons
SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
Read full review
Workzone
  • One of the reasons we left WorkZone was due to how videos/roughs were presented. While WorkZone does allow for a customizable and professional, clean looking interface; it did not offer everything we needed when it came to cross platform integration.
  • WorkZone was also a little more pricy compared to a few competitors. WorkZone is worth the price and we loved using it, but a competitor offered an added feature that WorkZone does not offer that tipped the scales.
  • There is no 'library'. As an AD Agency, we have worked on a lot of different spots for a lot of different clients. WorkZone did not offer a comprehensive library for us to upload content and use for presentations purposes. If WorkZone does add this feature later on down the road, it would be a great improvement and we would give serious thought about switching back.
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Likelihood to Renew
SmartBear
No answers on this topic
Workzone
Because of time constraints, our team hasn't been able to fully implement and change our existing processes. If we can get our templates set up and maybe some better export options figured out, I think it'll be a no-brainer to renew, but until then it maybe be difficult to financially justify something we're only partially using.
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Usability
SmartBear
No answers on this topic
Workzone
WorkZone was very easy to learn, especially for the members of our team who were not as technology-savvy. WorkZone offered unlimited training as well, making it easy to transition new team members to the program, as we were a startup organization consistently adding new team members.
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Reliability and Availability
SmartBear
No answers on this topic
Workzone
Throughout the use of the WorkZone software, we never had a issue with it being unavailable. This is important, considering we wanted to access our projects and see our progress at any moment. WorkZone was always available and made constant supervision of tasks and goals easy; no excuses for not checking in on the status of a project.
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Performance
SmartBear
No answers on this topic
Workzone
I have zero complaints about the performance of WorkZone; for our organization's needs, it was a perfect tool for keeping track of various responsibilities and tasks. We never experienced a lag or down-time when using the software, and the simple interface made things exactly that from our end...simple. WorkZone is a fantastic tool for work management that never fails to perform, in my experience.
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Support Rating
SmartBear
No answers on this topic
Workzone
The team at WorkZone is incredibly helpful and very willing to lend support when they can. Our team was constantly growing, and our new team members needed training every time someone cam on board. The WorkZone support staff was more than willing to ensure our new team members were completely comfortable using the software and set up for success.
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Online Training
SmartBear
No answers on this topic
Workzone
The WorkZone trainers are wonderful! They offered us unlimited over-the-phone and online support, and the trainings were always informative. The WorkZone support team was willing to answer multiple questions and review sections of the training if need be. They were always accommodating, and trainings were scheduled very quickly for when our team needed them!
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Implementation Rating
SmartBear
No answers on this topic
Workzone
Implementation of WorkZone was very easy. We simply log into a portal online and begin to set up our projects. Access codes were sent very quickly to our team, so there was practically no delay once we signed the contract for our subscription. Training was scheduled quickly and was very helpful, especially as new team members joined our organization.
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Alternatives Considered
SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
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Workzone
I selected WorkZone based on several criteria: 1. It is web based 2. It has more robust reporting capabilities 3. the price was right 4. It was easy to use and easy to train people 5. Timelines are easy to update.
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Scalability
SmartBear
No answers on this topic
Workzone
We are a small organization, so the need to expand our use of WorkZone was limited. I only rate it below a 10 simply because I do not have much experience with the scaleability of the product. From the previews and training sessions, it does seem that the software can easily be adjusted to accommodate a growing workload; something we may use in future, just not at this point in our organization's development.
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Return on Investment
SmartBear
  • Efficient
  • Bit expensive
  • Flexible
Read full review
Workzone
  • It has positively affected our workflow - keeping projects moving without requiring constant back and forth of emails and other communications.
  • It has helped our team to avoid missing crucial steps in project and client management.
  • We are definitely more efficient when WorkZone is being used and updated properly!
Read full review
ScreenShots

Workzone Screenshots

Screenshot of Project DashboardScreenshot of Document ManagementScreenshot of Collaboration