Smartsheet vs. WorkOtter PPM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartsheet
Score 8.3 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
WorkOtter PPM
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
WorkOtter is presented by the vendor as a simple, flexible, and scalable project portfolio management (PPM) solution for IT, Engineering, and Professional Service PMOs. The software manages the lifecycle of work from ideas through project planning, control, lessons learned, and close. Projects can then be rolled up to Programs (multi project efforts) or Portfolios (Roadmaps with What If Scenarios). All features were designed to support Project Teams with simplicity and usability in mind.…
$10
per user per month
Pricing
SmartsheetWorkOtter PPM
Editions & Modules
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Time/Status
$10
per user per month
Team
$20
per user, per month
Manager
$35
per user, per month
Offerings
Pricing Offerings
SmartsheetWorkOtter PPM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.Time/Status Tier is BEST FOR: Contractors, Consultants, Limited Team Members FUNCTIONALITY AVAILABLE:Timesheets, Adjust Estimate To Complete, Create Notes for PM and Team Members Team Tier is BEST FOR: Customers, Suppliers, Contractors, Consultants, Team Members FUNCTIONALITY INCLUDES TIME/STATUS PLUS: My Home Dashboards, Support Log Updates, Issue Updates, Changes, Timesheet & Expenses, Risks, Action Items Limited, Reporting, E-Mail Updates, Chat & Collaboration Manager Tier is BEST FOR: Project Managers, Program Managers, Executives, PMO Department Managers, Administrators FUNCTIONALITY INCLUDES TEAM PLUS: Project Management, Microsoft Project -Way Sync, Dashboard Reporting, Program Management, Resource Management, Portfolio Management, Workflow Management, Estimating and Templates
More Pricing Information
Community Pulse
SmartsheetWorkOtter PPM
Features
SmartsheetWorkOtter PPM
Project Management
Comparison of Project Management features of Product A and Product B
Smartsheet
9.1
129 Ratings
16% above category average
WorkOtter PPM
9.9
2 Ratings
25% above category average
Task Management9.8126 Ratings10.01 Ratings
Resource Management9.8108 Ratings10.02 Ratings
Gantt Charts9.0109 Ratings10.02 Ratings
Scheduling9.8111 Ratings10.02 Ratings
Workflow Automation9.1100 Ratings10.01 Ratings
Team Collaboration10.0122 Ratings9.01 Ratings
Support for Agile Methodology8.681 Ratings10.01 Ratings
Support for Waterfall Methodology9.079 Ratings00 Ratings
Document Management9.2101 Ratings00 Ratings
Email integration9.1100 Ratings00 Ratings
Mobile Access8.096 Ratings00 Ratings
Timesheet Tracking9.762 Ratings10.01 Ratings
Change request and Case Management8.269 Ratings10.01 Ratings
Budget and Expense Management8.275 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Smartsheet
8.1
66 Ratings
5% above category average
WorkOtter PPM
-
Ratings
Quotes/estimates8.144 Ratings00 Ratings
Invoicing7.837 Ratings00 Ratings
Project & financial reporting8.760 Ratings00 Ratings
Integration with accounting software7.832 Ratings00 Ratings
Best Alternatives
SmartsheetWorkOtter PPM
Small Businesses
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Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 9.5 out of 10
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InEight
Score 9.5 out of 10
Enterprises
InEight
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Score 9.5 out of 10
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Score 9.5 out of 10
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User Ratings
SmartsheetWorkOtter PPM
Likelihood to Recommend
9.4
(146 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.0
(24 ratings)
-
(0 ratings)
Usability
9.2
(17 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(45 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
-
(0 ratings)
User Testimonials
SmartsheetWorkOtter PPM
Likelihood to Recommend
Smartsheet
Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
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WorkOtter
I know it works well for IT but not sure how it would work for construction. I think construction has a different set of needs.
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Pros
Smartsheet
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
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WorkOtter
  • Users find it easy to use which is important if you have a large number of users who don't have time for a lot of training or when new hires come on-board.
  • WorkOtter has a lot of advanced features that we don't use but when we do need one, it is nice to know the feature is waiting for us. We have used several of these features for special projects.
  • It does a good job with resource management.
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Cons
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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WorkOtter
  • Nothing significant. Maybe could be faster at times but I'm not sure if that is our own internet connection.
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Likelihood to Renew
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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WorkOtter
No answers on this topic
Usability
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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WorkOtter
No answers on this topic
Support Rating
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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WorkOtter
No answers on this topic
Implementation Rating
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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WorkOtter
No answers on this topic
Alternatives Considered
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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WorkOtter
No answers on this topic
Return on Investment
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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WorkOtter
  • I think it has really helped us make sure we are using resources effectively but I think it is hard to prove. Although we don't have hard ROI numbers, I believe the general feeling is that you really need a good PPM tool or will waste a lot of time and money.
  • It helps with communication since we have a standard process.
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ScreenShots

WorkOtter PPM Screenshots

Screenshot of Dashboard viewScreenshot of WorkOtter MyWork viewScreenshot of Dashboard OverviewScreenshot of Resource Usage for People, Tasks, Time, BudgetScreenshot of Over/Under resource allocation viewScreenshot of Project Management Workflow - Customizable