What users are saying about
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Top Rated
521 Ratings

Smartsheet

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Top Rated
521 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Smartsheet

For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
Abigail Selebe | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Smartsheet
8.2
Task Management
Smartsheet
8.7
Resource Management
Smartsheet
7.8
Gantt Charts
Smartsheet
8.7
Scheduling
Smartsheet
8.5
Workflow Automation
Smartsheet
7.9
Team Collaboration
Smartsheet
8.6
Support for Agile Methodology
Smartsheet
7.8
Support for Waterfall Methodology
Smartsheet
8.2
Document Management
Smartsheet
7.8
Email integration
Smartsheet
8.2
Mobile Access
Smartsheet
8.0
Timesheet Tracking
Smartsheet
8.5
Change request and Case Management
Smartsheet
8.1
Budget and Expense Management
Smartsheet
8.1

Professional Services Automation

Smartsheet
8.3
Quotes/estimates
Smartsheet
8.0
Invoicing
Smartsheet
8.4
Project & financial reporting
Smartsheet
8.2
Integration with accounting software
Smartsheet
8.7

Pros

Smartsheet

  • To manage all the office main things with the help of Smartsheet. I have been using this platform for a very long time in my organization and it is pretty much one of the best available in the marketplace.
  • The main feature that Smartsheet has that it is a cloud-based platform that deals with work management in the workplace.
  • It helps me to assign tasks to other team members, track the deadline of work that I have assigned to different team members and manage calendar events.
Elizabeth Mason | TrustRadius Reviewer

Cons

Smartsheet

  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Smartsheet

Smartsheet 10.0
Based on 23 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer | TrustRadius Reviewer

Usability

Smartsheet

Smartsheet 8.6
Based on 12 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss | TrustRadius Reviewer

Support Rating

Smartsheet

Smartsheet 8.1
Based on 92 answers
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
Jesse Bickel | TrustRadius Reviewer

Implementation Rating

Smartsheet

Smartsheet 10.0
Based on 18 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter | TrustRadius Reviewer

Alternatives Considered

Smartsheet

Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
Anonymous | TrustRadius Reviewer

Return on Investment

Smartsheet

  • Monitoring workflow has reduced wastage of time which has helped company a lot of meeting review time
  • ability to have multiple people edit a document saves 100s of hours
  • Monitoring the progress for a planning Engineer like me is useful and saves extra efforts
Hunain Ahmed | TrustRadius Reviewer

Pricing Details

Smartsheet

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smartsheet Editions & Modules

Edition
Individual$141
Business$252
EnterpriseContact Sales
PremierContact Sales
  1. per month
  2. Per User / Per Month
  3. none
Additional Pricing Details

Rating Summary

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