Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartsheet
Score 8.0 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$14
per month
Pricing
Smartsheet
Editions & Modules
Individual
$14
per month
Business
$25
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
Offerings
Pricing Offerings
Smartsheet
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Smartsheet
Considered Both Products
Smartsheet
Chose Smartsheet
Asana and monday.com are typical project management tools where resources can be tracked based on the tasks, etc. Smartsheet does exactly the same but additionally allows people outside of PM to automate their data collaboration with other employees. The solutions that …
Chose Smartsheet
Compared to MS Project, which is the tool I used in the past for managing projects, I strongly prefer Smartsheet. I have turned down job opportunities that require projects to be managed with MS Project, rather than Smartsheet, because just maintaining the project plan can add …
Chose Smartsheet
Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated).
Chose Smartsheet
Definitely a lot more intuitive and a lot less clunky and confusing. When I have to introduce Smartsheet to other team members who have experience with MS Project they are overwhelmed with how easy it is and feel a lot more engaged when developing their own workbooks
Chose Smartsheet
Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the …
Chose Smartsheet
Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. …
Chose Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google …
Chose Smartsheet
It has been my favorite alternative; I can control Smartsheet from my mobile device since, as a manager, it allows me to visualize the files made through it, with the convenience of any time and space.
Chose Smartsheet
Price and ease of collaboration was the deciding factor and since we made this decision quite awhile ago, Microsoft Project's collaboration features were not there yet, making Smartsheet the clear winner. Many of our Project Manager were comfortable working with Microsoft …
Chose Smartsheet
Smartsheet makes it simple to plan and budget on projects, streamline business workflows and improve overall customer service. The pricing plans are affordable and businesses that implement Smartsheet enjoy tremendous long-term value. Employee work performance is boosted and …
Chose Smartsheet
Basecamp was a little too complex compared to Spreadsheet. Part of Basecamp's issue is that it tries to be many things to many people. Smartsheet first and foremost is a project management tool. It doesn't pretend to be anything else. Sometimes I wonder if Basecamp is …
Chose Smartsheet
I believe Smartsheet is much easier to use than Asana. There is a better way to collaborate with colleagues and track your progress on projects. There is a better structure on how to set up your system. It has better filters to see what you have accomplished vs what is open and …
Chose Smartsheet
Functionality is far superior and very easy to use.
Chose Smartsheet
Smartsheet is an exceptionally robust and ,offer unique hybrid solution to manage projects and automate workflows that is based on accurate data. It offers better time-saving functions that speeds up delivery of projects on schedule and using the allocated resources.
Chose Smartsheet
Smartsheet has been a positive success; it has been easy to use and quite intuitive. It allowed us to foster collaboration between colleagues.
Chose Smartsheet
Works more efficiently than MPP as updates can happen in real time in the cloud and be collaborated on with other team members.
Chose Smartsheet
Before utilizing Smartsheet we utilized a combination of Quip and an in-house developed task management tool. Even though we did not utilize Smartsheet for all of our project management needs it did provide a useful structure for planning a schedule for routine tasks and …
Chose Smartsheet
Other software's are more geared towards the construction process while Smartsheet is more geared to generic Project Management, no specific to the construction industry. We are using Smartsheet to communicate with our client and not to manage construction so from that …
Chose Smartsheet
I prefer the more traditional usability of Smartsheet. It's like Microsoft Project or Excel, but far easier for my organization to access. We don't currently have it set up as our resource manager or integrate it with our timesheets (our problem, not Smartsheet), and I think …
Chose Smartsheet
Smartsheet is much easier to collaborate on than Microsoft or Primavera in terms of scheduling software, but lacks the customizability of its competitors. You can also much easier link projects together when master scheduling which is a huge advantage compared to Microsoft …
Chose Smartsheet
We use Basecamp for our day-to-day in-house operations, but need a more "rigid" structure (spreadsheet) for managing projects with clients. Everything is in one place in Smartsheet and clients are able to find and use it easily.
Chose Smartsheet
All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection:
  1. Ease of use - so similar to Excel everyone can figure it out.
  2. Flexible architecture lends itself to many different use cases beyond …
Chose Smartsheet
Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course …
Top Pros
Top Cons
Features
Smartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Smartsheet
7.8
124 Ratings
4% above category average
Task Management8.7121 Ratings
Resource Management8.9103 Ratings
Gantt Charts8.3104 Ratings
Scheduling8.6106 Ratings
Workflow Automation8.495 Ratings
Team Collaboration8.5117 Ratings
Support for Agile Methodology8.377 Ratings
Support for Waterfall Methodology5.875 Ratings
Document Management6.596 Ratings
Email integration8.095 Ratings
Mobile Access7.791 Ratings
Timesheet Tracking6.058 Ratings
Change request and Case Management8.164 Ratings
Budget and Expense Management8.170 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Smartsheet
6.5
62 Ratings
12% below category average
Quotes/estimates5.540 Ratings
Invoicing5.933 Ratings
Project & financial reporting7.156 Ratings
Integration with accounting software7.530 Ratings
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User Ratings
Smartsheet
Likelihood to Recommend
8.8
(142 ratings)
Likelihood to Renew
10.0
(23 ratings)
Usability
8.6
(12 ratings)
Performance
10.0
(1 ratings)
Support Rating
8.1
(45 ratings)
Online Training
7.0
(1 ratings)
Implementation Rating
10.0
(6 ratings)
User Testimonials
Smartsheet
Likelihood to Recommend
Smartsheet
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
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Pros
Smartsheet
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
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Cons
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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Usability
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Support Rating
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Implementation Rating
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Return on Investment
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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ScreenShots