What users are saying about

Smartsheet

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Top Rated
256 Ratings

Smartsheet

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Top Rated
256 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

Smartsheet

Smartsheets is very well suited for building and managing project plans, no matter how simple or complex they are. Budgets are easily managed and maintained, as are scheduling dates and assigning users 'action items' and permissions, with cell-level security features available out of the box. Smartsheets is well suited for collaboration. Multiple users, if given admin or editor privileges have the ability to make changes at once, avoiding issues that often can materialize regarding versioning errors typical, as a result of multiple authors or editors.For project managers, smartsheets has multiple 'views' available, which can come in handy depending on your specific purpose. For those interested in seeing all of the details, the standard view is a table/spreadsheet type of view. For a more agile approach, or a simplified user view, their 'task-list' type view can help to easily view in a card-type of format and classify those tasks that have been 'completed' versus 'in-progress' , 'in qa' or other relevant category / classification. Other views include the Gannt chart view, which is helpful for seeing things in a calendar-like view, helpful in showcasing things like dependencies.
No photo available

Feature Rating Comparison

Project Management

Smartsheet
8.3
Task Management
Smartsheet
8.6
Resource Management
Smartsheet
8.4
Gantt Charts
Smartsheet
9.0
Scheduling
Smartsheet
8.5
Workflow Automation
Smartsheet
8.7
Team Collaboration
Smartsheet
9.2
Support for Agile Methodology
Smartsheet
8.2
Support for Waterfall Methodology
Smartsheet
8.1
Document Management
Smartsheet
8.8
Email integration
Smartsheet
7.4
Mobile Access
Smartsheet
7.8
Timesheet Tracking
Smartsheet
7.9
Change request and Case Management
Smartsheet
7.7
Budget and Expense Management
Smartsheet
7.9

Professional Services Automation

Smartsheet
7.6
Quotes/estimates
Smartsheet
6.8
Invoicing
Smartsheet
6.4
Project & financial reporting
Smartsheet
8.4
Integration with accounting software
Smartsheet
8.7

Pros

  • Organizing and editing of items
  • Aggregated reporting of disparate sheet
  • Many structured categories
  • Flexible templates for many use cases
Thomas Boon Koo profile photo

Cons

  • I am the admin, but some of my users have started adding their own "sheets" in the "Trial version" mode and I have to take ownership. Luckily, it isn't difficult, but just a small annoyance.
  • There are some features that we would like to see improved on the forms, such as multiple selects.
  • We would like to be able to use multiple filters on some fields that don't currently allow it.
Kate Goldberg profile photo

Likelihood to Renew

Smartsheet8.9
Based on 20 answers
Our company has come to trust Smartsheet and constantly relies on it to organize and communicate between associates and clients. It has been a cornerstone in our efficiency and success in managing our project flow and deadline goals. We continue to find new ways to integrate it into all aspects of our business and customer interaction.
Stephanie Carpenter profile photo

Usability

Smartsheet9.2
Based on 5 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss profile photo

Support

Smartsheet6.8
Based on 5 answers
The product works great. The support team is responsive, but hardly ever needed. Training and consulting is free.
Kris Walsh profile photo

Implementation

Smartsheet9.7
Based on 5 answers
Great product
Kristin Komassa profile photo

Alternatives Considered

Smartsheet is the easiest to use solution for setting up simple- to moderate-complexity sheets for purposes like tracking a project (i.e., I have not used it for complex financial analyses before). I have used similar tools in work and personal life and Smartsheet has been the most flexible and intuitive for my purposes. At the surface it's a simple interface that's intuitive to anyone familiar with spreadsheets, but below the surface there's a host of other features suitable for many tasks, making this a pretty comprehensive solution for its purpose
No photo available

Return on Investment

  • We have been able to collaborate more as a team, as well as my 1 man HR department has been able to use it to become more efficient with tasks that normally would be hard to track.
Jamie Fochtman profile photo

Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details