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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    Smartsheet
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    Smartsheet
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsA discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Smartsheet
    Considered Both Products
    Smartsheet
    Chose Smartsheet
    I use both. Excel for more data/spreadsheet focused tasks and Smartsheet for our event planning and project management. Smartsheet allows for collaboration, has project management features like task tracking and the Gantt chart, and even has some handy automation features …
    Incentivized
    Chose Smartsheet
    I tried Miro for a while and it just didn't have the features Smartsheet does. If I'm going to pay for a "supercharged Excel," I expect to really do a ton more than Excel!
    Incentivized
    Chose Smartsheet
    It allows team collaboration.
    Project monitoring is very easy.
    Dashboards are very good for the project reporting.
    Incentivized
    Chose Smartsheet
    Asana and monday.com are typical project management tools where resources can be tracked based on the tasks, etc. Smartsheet does exactly the same but additionally allows people outside of PM to automate their data collaboration with other employees. The solutions that …
    Incentivized
    Chose Smartsheet
    Smartsheet is user friendly with easy to use templates as compared to Microsoft Project. Other thing is collaboration which cannot be achieved in Microsoft Project. Smartsheet has different types of pricing for different types of users but Microsoft Project only offers …
    Incentivized
    Chose Smartsheet
    Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated).
    Incentivized
    Chose Smartsheet
    Definitely a lot more intuitive and a lot less clunky and confusing. When I have to introduce Smartsheet to other team members who have experience with MS Project they are overwhelmed with how easy it is and feel a lot more engaged when developing their own workbooks
    Incentivized
    Chose Smartsheet
    Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the …
    Incentivized
    Chose Smartsheet
    Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. …
    Incentivized
    Chose Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google …
    Incentivized
    Chose Smartsheet
    It has been my favorite alternative; I can control Smartsheet from my mobile device since, as a manager, it allows me to visualize the files made through it, with the convenience of any time and space.
    Incentivized
    Chose Smartsheet
    Price and ease of collaboration was the deciding factor and since we made this decision quite awhile ago, Microsoft Project's collaboration features were not there yet, making Smartsheet the clear winner. Many of our Project Manager were comfortable working with Microsoft …
    Incentivized
    Chose Smartsheet
    Smartsheet makes it simple to plan and budget on projects, streamline business workflows and improve overall customer service. The pricing plans are affordable and businesses that implement Smartsheet enjoy tremendous long-term value. Employee work performance is boosted and …
    Incentivized
    Chose Smartsheet
    I believe Smartsheet is much easier to use than Asana. There is a better way to collaborate with colleagues and track your progress on projects. There is a better structure on how to set up your system. It has better filters to see what you have accomplished vs what is open and …
    Incentivized
    Chose Smartsheet
    Functionality is far superior and very easy to use.
    Incentivized
    Chose Smartsheet
    Smartsheet is an exceptionally robust and ,offer unique hybrid solution to manage projects and automate workflows that is based on accurate data. It offers better time-saving functions that speeds up delivery of projects on schedule and using the allocated resources.
    Incentivized
    Chose Smartsheet
    Smartsheet has been a positive success; it has been easy to use and quite intuitive. It allowed us to foster collaboration between colleagues.
    Incentivized
    Chose Smartsheet
    Works more efficiently than MPP as updates can happen in real time in the cloud and be collaborated on with other team members.
    Incentivized
    Chose Smartsheet
    Before utilizing Smartsheet we utilized a combination of Quip and an in-house developed task management tool. Even though we did not utilize Smartsheet for all of our project management needs it did provide a useful structure for planning a schedule for routine tasks and …
    Incentivized
    Chose Smartsheet
    Other software's are more geared towards the construction process while Smartsheet is more geared to generic Project Management, no specific to the construction industry. We are using Smartsheet to communicate with our client and not to manage construction so from that …
    Incentivized
    Chose Smartsheet
    I prefer the more traditional usability of Smartsheet. It's like Microsoft Project or Excel, but far easier for my organization to access. We don't currently have it set up as our resource manager or integrate it with our timesheets (our problem, not Smartsheet), and I think …
    Incentivized
    Chose Smartsheet
    Smartsheet is much easier to collaborate on than Microsoft or Primavera in terms of scheduling software, but lacks the customizability of its competitors. You can also much easier link projects together when master scheduling which is a huge advantage compared to Microsoft …
    Incentivized
    Chose Smartsheet
    We use Basecamp for our day-to-day in-house operations, but need a more "rigid" structure (spreadsheet) for managing projects with clients. Everything is in one place in Smartsheet and clients are able to find and use it easily.
    Incentivized
    Chose Smartsheet
    All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection:
    1. Ease of use - so similar to Excel everyone can figure it out.
    2. Flexible architecture lends itself to many different use cases beyond …
    Incentivized
    Chose Smartsheet
    Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    Features
    Smartsheet
    Project Management
    Comparison of Project Management features of Smartsheet
    Feature
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management9.8126 Ratings
    Resource Management10.0108 Ratings
    Gantt Charts9.0109 Ratings
    Scheduling9.8111 Ratings
    Workflow Automation9.2100 Ratings
    Team Collaboration10.0122 Ratings
    Support for Agile Methodology8.981 Ratings
    Support for Waterfall Methodology9.079 Ratings
    Document Management9.2101 Ratings
    Email integration9.0100 Ratings
    Mobile Access8.096 Ratings
    Timesheet Tracking9.762 Ratings
    Change request and Case Management8.169 Ratings
    Budget and Expense Management8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet
    Feature
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates8.144 Ratings
    Invoicing7.537 Ratings
    Project & financial reporting8.760 Ratings
    Integration with accounting software7.332 Ratings
    Best Alternatives
    Smartsheet
    Small Businesses
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Smartsheet
    Likelihood to Recommend
    9.3
    (146 ratings)
    Likelihood to Renew
    9.0
    (24 ratings)
    Usability
    9.2
    (17 ratings)
    Performance
    10.0
    (1 ratings)
    Support Rating
    8.1
    (45 ratings)
    Online Training
    7.0
    (1 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    User Testimonials
    Smartsheet
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots