Smartsheet

Smartsheet

717 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Smartsheet	Score 8.1 out of 10	N/A	Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.	$14 per month

Pricing

Smartsheet

Editions & Modules

Individual: $14
per month
Business: $25
Per User / Per Month
Enterprise: Contact Sales
Premier: Contact Sales

Offerings

Pricing Offerings
Smartsheet
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Smartsheet
Considered Both Products	Smartsheet Verified User Project Manager Chose Smartsheet Compared to MS Project, which is the tool I used in the past for managing projects, I strongly prefer Smartsheet. I have turned down job opportunities that require projects to be managed with MS Project, rather than Smartsheet, because just maintaining the project plan can add … Incentivized Helpful? Ehud Lehavi Quality Assurance Analyst Chose Smartsheet Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated). Helpful? Verified User Manager Chose Smartsheet Definitely a lot more intuitive and a lot less clunky and confusing. When I have to introduce Smartsheet to other team members who have experience with MS Project they are overwhelmed with how easy it is and feel a lot more engaged when developing their own workbooks Incentivized Helpful? Angelo Liriano Cepeda Business Developer & Key Account Manager Chose Smartsheet Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the … Helpful? Abigail Selebe Freelance Consultant Chose Smartsheet Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. … Incentivized Helpful? Verified User Project Manager Chose Smartsheet Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google … Incentivized Helpful? David Chamberlain Executive Creative Director Chose Smartsheet It has been my favorite alternative; I can control Smartsheet from my mobile device since, as a manager, it allows me to visualize the files made through it, with the convenience of any time and space. Incentivized Helpful? Verified User Manager Chose Smartsheet Price and ease of collaboration was the deciding factor and since we made this decision quite awhile ago, Microsoft Project's collaboration features were not there yet, making Smartsheet the clear winner. Many of our Project Manager were comfortable working with Microsoft … Incentivized Helpful? Duane Thompson Product Development Lead Chose Smartsheet Smartsheet makes it simple to plan and budget on projects, streamline business workflows and improve overall customer service. The pricing plans are affordable and businesses that implement Smartsheet enjoy tremendous long-term value. Employee work performance is boosted and … Incentivized Helpful? Verified User Professional Chose Smartsheet Basecamp was a little too complex compared to Spreadsheet. Part of Basecamp's issue is that it tries to be many things to many people. Smartsheet first and foremost is a project management tool. It doesn't pretend to be anything else. Sometimes I wonder if Basecamp is … Incentivized Helpful? Verified User Contributor Chose Smartsheet I believe Smartsheet is much easier to use than Asana. There is a better way to collaborate with colleagues and track your progress on projects. There is a better structure on how to set up your system. It has better filters to see what you have accomplished vs what is open and … Incentivized Helpful? Brad Estes Chief Operating Officer and Executive Vice President Chose Smartsheet Functionality is far superior and very easy to use. Incentivized Helpful? GM Gloria Musuli Human Resources Assistant Chose Smartsheet Smartsheet is an exceptionally robust and ,offer unique hybrid solution to manage projects and automate workflows that is based on accurate data. It offers better time-saving functions that speeds up delivery of projects on schedule and using the allocated resources. Incentivized Helpful? Ben Pincus Sales Executive Chose Smartsheet Smartsheet has been a positive success; it has been easy to use and quite intuitive. It allowed us to foster collaboration between colleagues. Incentivized Helpful? EC Emily Caplin Senior Project Manager Chose Smartsheet Works more efficiently than MPP as updates can happen in real time in the cloud and be collaborated on with other team members. Incentivized Helpful? Verified User Analyst Chose Smartsheet Before utilizing Smartsheet we utilized a combination of Quip and an in-house developed task management tool. Even though we did not utilize Smartsheet for all of our project management needs it did provide a useful structure for planning a schedule for routine tasks and … Incentivized Helpful? Verified User Professional Chose Smartsheet Other software's are more geared towards the construction process while Smartsheet is more geared to generic Project Management, no specific to the construction industry. We are using Smartsheet to communicate with our client and not to manage construction so from that … Incentivized Helpful? Verified User Project Manager Chose Smartsheet I prefer the more traditional usability of Smartsheet. It's like Microsoft Project or Excel, but far easier for my organization to access. We don't currently have it set up as our resource manager or integrate it with our timesheets (our problem, not Smartsheet), and I think … Incentivized Helpful? Verified User Project Manager Chose Smartsheet Smartsheet is much easier to collaborate on than Microsoft or Primavera in terms of scheduling software, but lacks the customizability of its competitors. You can also much easier link projects together when master scheduling which is a huge advantage compared to Microsoft … Incentivized Helpful? Verified User Manager Chose Smartsheet We use Basecamp for our day-to-day in-house operations, but need a more "rigid" structure (spreadsheet) for managing projects with clients. Everything is in one place in Smartsheet and clients are able to find and use it easily. Incentivized Helpful? Verified User Executive Chose Smartsheet All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection: Ease of use - so similar to Excel everyone can figure it out. Flexible architecture lends itself to many different use cases beyond … Incentivized Helpful? Michael Rastall, MBA IT Project Manager Chose Smartsheet Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course … Incentivized Helpful? Verified User Manager Chose Smartsheet We did not select Smartsheet and have been outcompeted by Microsoft Office 365, Jira Software, and Jira Service Desk. Incentivized Helpful? Verified User Manager Chose Smartsheet Smartsheet was the most cost-effective option we found, and least complex. It's simple to get used to and onboard colleagues too. Functionalities are similar to Excel, and sheets can be uploaded from prior Excel files. Overall it seemed to be the best option, and this proved to … Incentivized Helpful?
Top Pros	Pro Project management Pro Real time Pro User friendly
Top Cons	Minus Google sheets Minus Google docs Minus Similar to excel

Features

Smartsheet

Project Management

Comparison of Project Management features of Product A and Product B
	Smartsheet 7.9 120 Ratings 3% above category average
Task Management	8.0117 Ratings
Resource Management	7.6100 Ratings
Gantt Charts	8.3100 Ratings
Scheduling	8.6102 Ratings
Workflow Automation	7.491 Ratings
Team Collaboration	8.4113 Ratings
Support for Agile Methodology	7.673 Ratings
Support for Waterfall Methodology	7.471 Ratings
Document Management	7.692 Ratings
Email integration	8.091 Ratings
Mobile Access	7.087 Ratings
Timesheet Tracking	8.156 Ratings
Change request and Case Management	8.660 Ratings
Budget and Expense Management	8.066 Ratings

Professional Services Automation

Comparison of Professional Services Automation features of Product A and Product B
	Smartsheet 8.5 58 Ratings 10% above category average
Quotes/estimates	8.237 Ratings
Invoicing	8.929 Ratings
Project & financial reporting	7.952 Ratings
Integration with accounting software	9.027 Ratings

Best Alternatives
	Smartsheet
Small Businesses	FunctionFox Score 9.9 out of 10
Medium-sized Companies	SAP Ruum Score 9.0 out of 10
Enterprises	Planview AdaptiveWork Score 8.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Smartsheet
Likelihood to Recommend	7.8 (138 ratings)
Likelihood to Renew	10.0 (23 ratings)
Usability	8.6 (12 ratings)
Performance	10.0 (2 ratings)
Support Rating	8.1 (90 ratings)
Online Training	7.0 (1 ratings)
Implementation Rating	10.0 (18 ratings)

User Testimonials
	Smartsheet
Likelihood to Recommend	Smartsheet For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar. Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to. Incentivized Abigail Selebe Freelance Consultant Read full review
Pros	Smartsheet The easy to use dashboard has enabled us get comprehensive view of projects across the entire business. It has streamlined internal communication with ease of sharing information across different teams. Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos. I like that it saves time for us and ensures we spend less time switching between apps. Incentivized GM Gloria Musuli Human Resources Assistant Read full review
Cons	Smartsheet Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Smartsheet It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality. Incentivized Courtney Barringer Communications Specialist Read full review
Usability	Smartsheet Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions Incentivized Meghan M. Prentiss Program Assistant, Epidemiology Planning and Communications Division Read full review
Support Rating	Smartsheet I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills. Incentivized JB Jesse Bickel Sr. Project Manager Read full review
Implementation Rating	Smartsheet It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly. Stephanie Carpenter Project Manager Read full review
Alternatives Considered	Smartsheet Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference! Incentivized Verified User Anonymous Read full review
Return on Investment	Smartsheet This has really opened up collaboration across teams. A lot less working in silos. It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months. Incentivized Verified User Anonymous Read full review
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