Try Smartsheet and your team will thank you for it
February 23, 2020
Try Smartsheet and your team will thank you for it

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartsheet
We use Smartsheet to support project management within the company, giving access to specific project 'sheets' to the team members involved in its progress. We're able to provide each person the access type that matches their involvement in the project. As well as send them requests for information and updates directly from Smartsheet, which saves time from a management perspective and ensures all necessary info is added to the tool, rather than dispersed across an email. For a company that operates across different office locations, Smartsheet has been our solution to project management challenges that come up due to remote teams needing to work together closely.
- Easy to use - as it follows the basic set up of Microsoft Excel. You can also upload Excel files to Smartsheet rather than starting a new sheet from scratch, which is very helpful.
- Reminders and requests can be sent to team members directly from the tool, which is an enormous help and was one of the selling points for our company, specifically in choosing Smartsheet. The reminders/requests go to the team members' email addresses with a link to make the specific update to the required sheet, and once that is completed, the sheet owner is notified that their request has been fulfilled.
- Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
- Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
- More engaged teamwork. Colleagues know that sharing necessary info is now hassle-free, so requests for updates are completed faster.
- Management can monitor project progress without having to ask project owners, simply by logging in to Smartsheet.
Smartsheet was the most cost-effective option we found, and least complex. It's simple to get used to and onboard colleagues too. Functionalities are similar to Excel, and sheets can be uploaded from prior Excel files. Overall it seemed to be the best option, and this proved to be the case throughout our use of the tool over the past two years.
Do you think Smartsheet delivers good value for the price?
Yes
Are you happy with Smartsheet's feature set?
Yes
Did Smartsheet live up to sales and marketing promises?
Yes
Did implementation of Smartsheet go as expected?
Yes
Would you buy Smartsheet again?
Yes