SMTP Email Relay Solutions vs. SMTP2GO

SMTP Email Relay Solutions is a great service if you are in a field where sending out bulk information, such as monthly statements to clients, invoices, or any back-to-back emails that would normally get flagged for "spam" is required.

It's great for any application that you need to track email receipt and recipient interaction, or with devices/programs that don't fare well with Exchange based email services. Don't try to set SMTP2GO as your outbound email server if you're using O365, that just isn't a possibility (not that I've looked into that setup).

Incentivized

• It allows us to send email through the secure email gateway.
• We are able to track and scan all email communications
• It provides a way for legacy and current applications to send out notification and mass email communications.

Incentivized

• Bulk email sending in the thousands of emails per day
• Email with large attachments going to a large number of users
• Email logging for audit/tracking purposes
• Handling large numbers of sending domains
• Team admin access for IT to manage settings and view logs

Incentivized

• As with any technology on a server, we sometimes see issues with downtime related to network changes or firewall updates.
• It can be a challenge to work with some of our older applications when the TLS feature is used.
• I wish there was a more direct way to reliably use SMTP for mass email sends without the fear of being blacklisted.

Incentivized

• Might be nice to add a monthly good looking PDF report for subaccount users that can be branded and sent directly to the subaccount contact. A 'client facing' report that we can use to show our customers the email usage history.

Incentivized

Reliability in email delivery is what counts the most. SMTP2GO is undeniably a winner in this category. The price is reasonable, therefore the RoI is excellent.

I have yet to encounter any hiccups with their services. I send a large volume of emails monthly and have yet to experience any delay in my work.

While reporting could use some tweaks overall it is a very good product that works reliably and is simple to set up and maintain.

Incentivized

I've only needed support for the software once or twice the 5+ years i've used it. I found their support responsive and helpful at each encounter. They seem to have the same level of commitment to their enterprise as I do to mine which is refreshing.

Office 365 does use secure non-standard ports for SMTP connectivity causing a problem with older programs. SMTP Email Delivery from Exchange solves this problem by giving the network admin full control over ports and specific program connections. While we do use both Office 365 and the SMTP Email Delivery we find that a mix is needed in order to meet all expectations for our end users. The majority of our SMTP communications, for users, go through Office 365 while the majority of our applications and servers do go through the SMTP Email Delivery service.

Incentivized

Our goal was to find a product what fit those needs:

• Can be use with SMTP protocol to relay emails from our webhosting environment
• Have an API to manage the account and offer the ability to also send emails

The competition was offering too much options and services that we wouldn't use but still had to pay for while SMTP2GO fulfilled our needs with a verry competitiveThe competition was offering too much options and services that we wouldn't use (but still had to pay for anyways) while SMTP2GO fulfilled our needs with a verry competitive pricing.

• It's the easiest way to send mail out. No worries about complex configurations.
• It can be finicky when used in a hybrid Office 365 environment to get the proper pathways secured and working.
• I wish there were a better way to send out mass emails, on-site, without our domain or server IP being blacklisted.

Incentivized

• Allowed us to use the same SMTP information across the board for all customers instead of having them split between several accounts.
• More cost efficient than paying for several different email accounts.
• Created an additional layer of great customer service for us since SMTP information is able to be preprogrammed into the equipment before ever leaving our facility.