SMTP2GO is SMTP Perfected
May 31, 2022

SMTP2GO is SMTP Perfected

Steve Parrish | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SMTP2GO

Due to evolving security requirements using our Office 365/Exchange server, we were having evermore trouble sending out monthly reports and real-time info to our clients, which amounts to 40,000 messages per month. It was giving our Sys Admin person fits. I suggested using a third-party SMTP service for those purposes. I did some research and came across SMTP2GO. They offered a free trial and setup was a breeze. It became evident quickly that it was the correct solution. More than a year later, I keep expanding its usage and could not be happier.
  • Manages volume SMTP messages
  • Precise reporting on transmission & delivery
  • Statistical charts for quick understanding of activities
  • Easy management and adaptability
  • Most features are accessible to average users.
  • Perhaps a reorganization of features in the web management portal, but really no complaints at all here.
  • Speed
  • Efficiency - virtually all messages are delivered
  • Ease of use, management
  • Saves money on IT hours. We clock virtually zero hours/mo. for SMTP admin.
  • Reduced infrastructure costs. I couldn't run our in-house system for a week for the same cost of SMTP2GO for a year.
  • Improved client communication, which makes for happy customers.
SMTP2GO removes all the issues with sending out volume messages using Microsoft products and/or services. I consider SMTP2GO an essential complement to my Microsoft solutions.

Do you think SMTP2GO delivers good value for the price?


Are you happy with SMTP2GO's feature set?


Did SMTP2GO live up to sales and marketing promises?


Did implementation of SMTP2GO go as expected?


Would you buy SMTP2GO again?


SMTP2GO is well-suited for any mass or even just high-volume SMTP traffic. It's not necessary for average individual email accounts. For accounts not linked to individuals (notifications, newsletters, etc.), there's nothing better than SMTP2GO. I use it mostly for monthly reporting and delivery of critical real-time info to my entire client base. I also use it for any & all specialty tasks that Office 365/Exchange doesn't handle well. If Office 365/Exchange has an issue with some activity, I move it over to SMTP2GO and one minute later, the issue is resolved permanently; the optimal result.


5 - Three users are non-technical and interact with SMTP2GO to see that messages are delivered and addresses are managed properly. I develop solutions that often use SMTP. Implementing a new solution using SMTP2GO is practically effortless. The other user is our Sys Admin. They have plenty of email issues to deal with. They are most thankful for the SMTP2GO solution as it represents a near-zero time sink.
1 - I handle any in-house issues, which are virtually nil. Mostly just providing URLs to non-technical users if necessary so they can quickly access the information they need.
  • Mass SMTP message delivery
  • High-volume non-user account activity
  • Specialty situations
  • I now route all coded SMTP activity via SMTP2GO. Endpoint data is stored in the database. Should a solution need changing, the endpoint data is updated without need to update code or SMTP handling. Very convenient.
I can't imaging having to do without it. That seems like a nightmare scenario.

SMTP2GO Support

When I first contacted SMTP2GO while searching for a solution, they were extremely helpful and attentive. I think it only took two email messages to answer all my questions and make a decision. I don't think I've ever needed any support to implement and operate the several solutions I currently use with the SMTP2GO service. It just works intuitively and flawlessly.
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
I did not purchase premium support. I haven't ever needed it. To the extent that the non-technical users interact with SMTP2GO, they've haven't ever needed support either.