Snagit vs. Tungsten Capture

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Snagit
Score 9.6 out of 10
N/A
Snagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.
$39
per year per user
Tungsten Capture
Score 8.0 out of 10
N/A
Tungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.
$3,500
per year
Pricing
SnagitTungsten Capture
Editions & Modules
No answers on this topic
Kofax Capture
$3,500
per year
Offerings
Pricing Offerings
SnagitTungsten Capture
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOne-time license cost One license per user - install on 2 machines, for work and home use Compatible with Windows and MacOS Optional Maintenance renewal - first year included FREE Upgrade to the next version Phone, chat and email support Access to Snagit Certification with 20+ exclusive how-to videos Enhanced Screencast integration to share content, plus the newest starter Assets for Snagit
More Pricing Information
Community Pulse
SnagitTungsten Capture
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User Ratings
SnagitTungsten Capture
Likelihood to Recommend
8.9
(97 ratings)
9.2
(9 ratings)
Likelihood to Renew
9.4
(2 ratings)
9.0
(1 ratings)
Usability
7.5
(4 ratings)
10.0
(1 ratings)
Support Rating
9.0
(14 ratings)
5.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
SnagitTungsten Capture
Likelihood to Recommend
TechSmith
I have recommended Snagit several times. Discussion of screenshot programs is not something that often arises often, in my work environment. When such a situation does arise, I make it clear that Snagit is my go-to solution for anything related to screenshot capture. It opens the captured image directly into an editor window for quick and easy manipulation.
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Tungsten Automation (formerly Kofax)
Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
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Pros
TechSmith
  • Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
  • Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
  • One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
  • The settings and tools within Snagit are intuitive and easy to find.
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Tungsten Automation (formerly Kofax)
  • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
  • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
  • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
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Cons
TechSmith
  • Image merge - I wish there was an easier way to merge two images in one.
  • Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
  • The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.
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Tungsten Automation (formerly Kofax)
  • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
  • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
  • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
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Likelihood to Renew
TechSmith
I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
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Tungsten Automation (formerly Kofax)
Cost of Kofax is high, however the cost to benefit scenarios always pay off.
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Usability
TechSmith
It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
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Tungsten Automation (formerly Kofax)
It's good.
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Support Rating
TechSmith
I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
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Tungsten Automation (formerly Kofax)
Haven't really used their support yet
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Implementation Rating
TechSmith
It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Alternatives Considered
TechSmith
Windows free snipping tool - Con: had to save each screen shot before I could take another screen shot and couldn't draw nice circles/rectangles around the area of the screen shot to bring attention. Chrome plugin options - Con: editing tools were lacking.
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Tungsten Automation (formerly Kofax)
Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
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Return on Investment
TechSmith
  • Snagit isn't a very expensive product in general so it has been a huge ROI for us
  • It saves me countless amounts of time each day
  • I'm able to share instructions much easier and allows for more time spent on other tasks
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Tungsten Automation (formerly Kofax)
  • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
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ScreenShots